Railbookers Opiniões 

64
TrustScore: 4 em 5

4,2

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I've used Railbookers before and each time had a great experience. The prices are reasonable and customer service is great. They will give you an emergency number while on vacation if needed. I really... Ver mais

Classificada 5 em 5 estrelas

Robin offered us lots of ways to customize our vacation. All the booking experiences were smooth. We loved the holiday. We will be using Railbookers again!!!

Classificada 1 em 5 estrelas

The driver that was going to provide a transfer from the train station to our hotel showed up so late that we had to take a cab. Date: July 3, 2026 Gare Lyon Pardieu France.

Classificada 5 em 5 estrelas

Senior Customer Support Specialist Hilary Klein did an excellent job helping me upgrade my train seats from 2nd class to 1st class on a long journey from Manorola, Italy to Paris France! Great job RB... Ver mais

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4,2

Bom

TrustScore: 4 em 5

64 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,2

Todas as opiniões

(64)

50 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I had a great experience

I had a great experience working with Don Rogers. I booked a Trip to Ireland to see Metallica. We are staying 2 weeks and he put together the perfect trip!! I'm very please and price is great!!

7 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Hillary was incredibly helpful to me

Hillary was incredibly helpful to me. She was pleasant and researched my request completely. She managed to get me an extra night in the same hotel and room I was originally booked, and I received my updated itinerary right away.

8 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Unfortunately I had to cancel a booking…

Unfortunately I had to cancel a booking very last minute, but Hilary was empathetic and made sure everything was in order for my clients to send an insurance claim through. As a travel agent, I always appreciate finding a kindred spirit in the inudstry and Hilary certainly was that! Would love to work with her again anytime - hopefully in a more positive situation for my clients.

2 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Ease of being able to solve a problem

Sammie was absolutely wonderful to work with. There was a problem with our itinerary. I spoke with Sammie. She was able to fix our problem & was able to not charge us for the change. Friendly, professional & efficient. Was definitely pleased with the service.

27 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Sammi Cain & Chris Coburn

Sammi Cain went above and beyond with helping me fix something on our booking. I really appreciate her help. We also had Chris Coburn assisting us with this booking and he accommodated all of changes until we were ready to book. Thank you both for all your help!

23 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Simply the Best

Allison Foley & Megan Sullivan have made my collaboration with Railbookers so easy. If an issue arises, they have both been there to make sure it is resolved effortlessly. Their attention to customer satisfaction is above par. I highly recommend them to any travel agent looking for the best in the Railbookers team.

20 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

So Helpful

When our airline was delayed and we missed our connecting flight Sammi, Victoria and Dorian came to our rescue. They arranged quickly train tickets to get us to our final destination. While the start of our vacation had become very stressful, they brought the calm back. So professional and sympathetic it put our minds at ease. We went to three destinations by train with railbookers. The hotels they chose were amazing.

28 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Railbookers is a great company and easy to work with

Hilary and Tristin have been wonderful to work with on the customer service side. They even follow up to make sure all is well. Nate Hancock is also wonderful on the booking side. I've been more than pleasantly surprised with the great trips they put together and help is just a quick phone call away!

12 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I just had a simple request but Hilary…

I just had a simple request but Hilary took care of it very quickly and was very friendly. I had my question answered and the documents I needed right away. It is reassuring to know when I call I can get someone on the line quickly that knows the business and delivers great service!

10 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Above and beyond

After I made an error with my booking everyone who I dealt with was absolutely amazing. A real stand out was Sammi. She was there with me every step of the way making sure everything was fixed and set up with what was needed. I can’t speak highly enough of them.

9 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

We needed a one day add on to our trip…

We needed a one day add on to our trip and Hilary was able to accommodate us quickly without issue. Hilary was very professional and ensured all needs/questions were looked after. Our vacation isn’t until June so I’ll have more to comment on at that time.

11 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Exceptional service- Wonder Woman Hilary

Exceptional service- professional , efficient, and truly respectful of my precious time. Everything was handled seamlessly, and the experience exceeded my expectations. I highly recommend and will fully utilize Hilary in the future.

10 de fevereiro de 2026
Opinião espontânea

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