When purchasing my new car, we were recommended to take out some RAMP policies to cover the tyres and alloys and cosmetic issues. I was not sure how the system worked as it mentioned inspection... Ver mais
A empresa respondeu
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When purchasing my new car, we were recommended to take out some RAMP policies to cover the tyres and alloys and cosmetic issues. I was not sure how the system worked as it mentioned inspection... Ver mais
A empresa respondeu
Just booked my car service, Jags booked it in. He was polite, professional and most helpful. He also sent my conformation email promptly. Thank-you for your help.
A empresa respondeu
I contacted Ramp Limited this morning and spoke with Aleena regarding a warning light on my vehicle. She was extremely helpful and guided me clearly through the entire process. She contacted the mai... Ver mais
A empresa respondeu
I bought my car via Cinch and as part of maintenance plan I subscribed to RAMP. Recently, I have had a coolant issue which needed immediate attention. Brian and Jags were helpful I resolving the issue... Ver mais
A empresa respondeu
We provide a range of innovative repair and maintenance plans throughout the UK.
21 Commerce Road, Lynch Wood, PE2 6LR, Peterborough, Reino Unido
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I Spoke to Emily regarding my RAMP policy . She was brilliant and explained the policy in great detail using layman’s terms. Really appreciate the help!

Resposta da RAMP Limited
The customer service agent I spoke to (Jags) delivered exceptional customer service.
Very pleasant and informative, and very quickly arranged for my car to be booked in to look at a fault.
Thanks for all your help Jags

Resposta da RAMP Limited
Pre-approval response within 24 hours, full explanation included and I now await the appointment details.

Resposta da RAMP Limited
The way that Chloe dealt so professionally with my query and helped to resolve my queries

Resposta da RAMP Limited

Resposta da RAMP Limited
Chloe was really professional and a great help.

Resposta da RAMP Limited
I spoke to Aleena today and she was great! She provided me with all the information that I needed, was very quick and answered all my questions. She was very polite friendly and received great customer service today. Thanks Aleena!

Resposta da RAMP Limited
Excellent customer service. Every time when I need make a claim I receive expectonal help from Ramp advisor with clear instructions what happened next etc.

Resposta da RAMP Limited
Aleena was very friendly and organised my appointment quickly.

Resposta da RAMP Limited
Amazing speaking and being supported by Christalen. Well done girl

Resposta da RAMP Limited
Hi, my advisor, Jag, dealt with my phone call and claim very quickly and talked me through what would happen. Thank-you
Mark

Resposta da RAMP Limited
How easy was it to sort out my damaged alloy . First I sent through email a request to repair, a reply within 24hrs ,unfortunately the wrong details were on file , a quick 5 minute call to a human, not a robot, to sort these details ,she forwarded straight to the claim . I then had an email that day and a call to book my car in for the repair . Perfect I couldn't ask for a better service , and it was lovely to speak to someone. Thank you Ramp limited 😀

Resposta da RAMP Limited
I always get very prompt replies and the customer service is really good! Tymon especially was very helpful in managing my renewal - can’t fault them!

Resposta da RAMP Limited
Purchased a 12 month RAMP Platinum vehicle warranty with my used car. Vehicle produced a serious fault, and i must admit, i did expect the " run around" because my warranty was only 2 weeks from expiry, but to their credit the people at RAMP Warranties were excellent. From first contact everything was made clear and concise instructions were given for submission of a claim. Once submitted the repairs were authorised without undue delay. I've got to admit i am most impressed with RAMP, for a sensible and reasonable approach to a stressful situation. Well done !

Resposta da RAMP Limited
Jags was helpful, friendly and efficient. Thank you.

Resposta da RAMP Limited
Dropped car off for service at Halfords got a call 10 minutes later saying not enough money in account. Phoned Ramp explaining the situation they apologised and said stay on the phone a will sort this out come back on the phoned all sorted. Halfords phoned couple of hours later car all done great service thanks

Resposta da RAMP Limited
Called RAMP today to get service history for a vehicle we had serviced through them for 3 years. Jags (adviser) was friendly, helpful and professional. Requested it and provided timeline in which to expect it. No hassles.

Resposta da RAMP Limited
Absolute waste of money. RAMP Limited’s warranty is a scam. I paid for cover thinking I’d have peace of mind, but when my car broke down they refused to cover even the basic diagnostic fee (£540 at BMW) that’s essential just to find out what’s wrong.
They hide behind small print and exclusions so they don’t have to pay out. What’s the point of a warranty if it doesn’t even cover finding the fault? It’s completely misleading and leaves customers out of pocket.
Their customer service is dismissive and offers no real help — just excuses. Avoid RAMP at all costs. You’d be better off saving your money than wasting it on their so-called “warranty.”

Resposta da RAMP Limited
Jags my contact was very helpful getting my MOT and Service for my car sorted out within 5 minutes. NOW THATS WHAT I CALL SERVICE 👍👍

Resposta da RAMP Limited
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