RAMP Limited Opiniões 

2149
TrustScore: 4.5 em 5

4,4

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

When purchasing my new car, we were recommended to take out some RAMP policies to cover the tyres and alloys and cosmetic issues. I was not sure how the system worked as it mentioned inspection... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Just booked my car service, Jags booked it in. He was polite, professional and most helpful. He also sent my conformation email promptly. Thank-you for your help.

A empresa respondeu

Classificada 5 em 5 estrelas

I contacted Ramp Limited this morning and spoke with Aleena regarding a warning light on my vehicle. She was extremely helpful and guided me clearly through the entire process. She contacted the mai... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

I bought my car via Cinch and as part of maintenance plan I subscribed to RAMP. Recently, I have had a coolant issue which needed immediate attention. Brian and Jags were helpful I resolving the issue... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Mecânica automóvel

Escrito pela empresa

We provide a range of innovative repair and maintenance plans throughout the UK.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(2149)

216 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Helpful phone assistance

I Spoke to Emily regarding my RAMP policy . She was brilliant and explained the policy in great detail using layman’s terms. Really appreciate the help!

9 de outubro de 2025
Opinião espontânea
logótipo da RAMP Limited

Resposta da RAMP Limited

Hi Isha,

Thank you so much for your kind words! We'll be sure to pass your feedback on to Emily — they’ll be so pleased to hear it. We're glad we could help!

Classificada 5 em 5 estrelas

Excellent Customer Service

The customer service agent I spoke to (Jags) delivered exceptional customer service.
Very pleasant and informative, and very quickly arranged for my car to be booked in to look at a fault.
Thanks for all your help Jags

8 de outubro de 2025
Opinião espontânea
logótipo da RAMP Limited

Resposta da RAMP Limited

Hi Adam,

Thank you for the wonderful review! We’re so pleased you felt supported — Jags will be especially happy to hear your kind words.

Classificada 5 em 5 estrelas

The way that Chloe dealt so…

The way that Chloe dealt so professionally with my query and helped to resolve my queries

7 de outubro de 2025
Opinião espontânea
logótipo da RAMP Limited

Resposta da RAMP Limited

Hi Peter,

Thank you for recognising the effort of our team, especially Chloe. Your feedback is hugely appreciated, and we’re always here for you!

Classificada 5 em 5 estrelas

Prompt and helpful response

Prompt and helpful response

7 de outubro de 2025
Opinião espontânea
logótipo da RAMP Limited

Resposta da RAMP Limited

Hi Peter,

We love hearing this — thank you! It's great to know we made a difference. Reach out anytime!

Classificada 5 em 5 estrelas

Positive Experience

Chloe was really professional and a great help.

7 de outubro de 2025
Opinião espontânea
logótipo da RAMP Limited

Resposta da RAMP Limited

Hi David,

We sincerely appreciate your feedback and 5-star rating. It’s a pleasure to know our service was helpful to you.

Classificada 5 em 5 estrelas

Great customer service

I spoke to Aleena today and she was great! She provided me with all the information that I needed, was very quick and answered all my questions. She was very polite friendly and received great customer service today. Thanks Aleena!

6 de outubro de 2025
Opinião espontânea
logótipo da RAMP Limited

Resposta da RAMP Limited

Hi Mala,

Thank you for the wonderful review! We’re so pleased you felt supported — Aleena will be especially happy to hear your kind words.

Classificada 5 em 5 estrelas

Excellent customer service

Excellent customer service. Every time when I need make a claim I receive expectonal help from Ramp advisor with clear instructions what happened next etc.

6 de outubro de 2025
Opinião espontânea
logótipo da RAMP Limited

Resposta da RAMP Limited

Hi Maciek,

Thank you for recognising the effort of our team. Your feedback is hugely appreciated, and we’re always here for you!

Classificada 5 em 5 estrelas

Quick and efficient

Aleena was very friendly and organised my appointment quickly.

3 de outubro de 2025
Opinião espontânea
logótipo da RAMP Limited

Resposta da RAMP Limited

Hi Simon,

Thank you so much for your kind words! We'll be sure to pass your feedback on to Aleena — they’ll be so pleased to hear it. We're glad we could help!

Classificada 5 em 5 estrelas

Amazing speaking and being supported by…

Amazing speaking and being supported by Christalen. Well done girl

28 de setembro de 2025
Opinião espontânea
logótipo da RAMP Limited

Resposta da RAMP Limited

Hi Joy,

We really appreciate your 5-star review — it makes our day! Thank you for being a valued part of our community.

Classificada 5 em 5 estrelas

Limp mode message

Hi, my advisor, Jag, dealt with my phone call and claim very quickly and talked me through what would happen. Thank-you

Mark

2 de outubro de 2025
Opinião espontânea
logótipo da RAMP Limited

Resposta da RAMP Limited

Hi Mark,

Fantastic to hear we were able to support you so well. Your satisfaction is what we strive for — thanks for the kind words!

Classificada 5 em 5 estrelas

Amazing service

How easy was it to sort out my damaged alloy . First I sent through email a request to repair, a reply within 24hrs ,unfortunately the wrong details were on file , a quick 5 minute call to a human, not a robot, to sort these details ,she forwarded straight to the claim . I then had an email that day and a call to book my car in for the repair . Perfect I couldn't ask for a better service , and it was lovely to speak to someone. Thank you Ramp limited 😀

30 de setembro de 2025
Opinião espontânea
logótipo da RAMP Limited

Resposta da RAMP Limited

Hi Jo,

We’re so glad to hear you had such a smooth and helpful experience. It’s exactly what we aim for every time — thanks for letting us know we’re on the right track!

Classificada 5 em 5 estrelas

Great customer service as always

I always get very prompt replies and the customer service is really good! Tymon especially was very helpful in managing my renewal - can’t fault them!

1 de outubro de 2025
Opinião espontânea
logótipo da RAMP Limited

Resposta da RAMP Limited

Hi Amy,

Thank you so much for your 5-star review! We're thrilled to hear you're happy with your experience — it truly means a lot to the team. We look forward to continuing to support you!

Classificada 5 em 5 estrelas

RAMP Platinum Vehicle Warranty

Purchased a 12 month RAMP Platinum vehicle warranty with my used car. Vehicle produced a serious fault, and i must admit, i did expect the " run around" because my warranty was only 2 weeks from expiry, but to their credit the people at RAMP Warranties were excellent. From first contact everything was made clear and concise instructions were given for submission of a claim. Once submitted the repairs were authorised without undue delay. I've got to admit i am most impressed with RAMP, for a sensible and reasonable approach to a stressful situation. Well done !

26 de setembro de 2025
Opinião espontânea
logótipo da RAMP Limited

Resposta da RAMP Limited

Hi there,

Thank you for putting your trust in us and taking the time to leave a review. We’re proud to have met your expectations and we’re here whenever you need us!

Classificada 5 em 5 estrelas

Jags was helpful

Jags was helpful, friendly and efficient. Thank you.

25 de setembro de 2025
Opinião espontânea
logótipo da RAMP Limited

Resposta da RAMP Limited

Hi,

Fantastic to hear we were able to support you so well. Your satisfaction is what we strive for — thanks for the kind words!

Classificada 5 em 5 estrelas

Dropped car off for service at Halfords…

Dropped car off for service at Halfords got a call 10 minutes later saying not enough money in account. Phoned Ramp explaining the situation they apologised and said stay on the phone a will sort this out come back on the phoned all sorted. Halfords phoned couple of hours later car all done great service thanks

24 de setembro de 2025
Opinião espontânea
logótipo da RAMP Limited

Resposta da RAMP Limited

Hi Stephen,

This just made our day! Thanks so much for the lovely review — we’re always up for helping again whenever you need.

Classificada 5 em 5 estrelas

Spot on Customer service…

Called RAMP today to get service history for a vehicle we had serviced through them for 3 years. Jags (adviser) was friendly, helpful and professional. Requested it and provided timeline in which to expect it. No hassles.

24 de setembro de 2025
Opinião espontânea
logótipo da RAMP Limited

Resposta da RAMP Limited

Hi Michael,

Fantastic to hear we were able to support you so well. Your satisfaction is what we strive for — thanks for the kind words!

Classificada 1 em 5 estrelas

Absolute waste of money

Absolute waste of money. RAMP Limited’s warranty is a scam. I paid for cover thinking I’d have peace of mind, but when my car broke down they refused to cover even the basic diagnostic fee (£540 at BMW) that’s essential just to find out what’s wrong.

They hide behind small print and exclusions so they don’t have to pay out. What’s the point of a warranty if it doesn’t even cover finding the fault? It’s completely misleading and leaves customers out of pocket.

Their customer service is dismissive and offers no real help — just excuses. Avoid RAMP at all costs. You’d be better off saving your money than wasting it on their so-called “warranty.”

23 de setembro de 2025
Opinião espontânea
logótipo da RAMP Limited

Resposta da RAMP Limited

Hi Shoaib,

We would like to clarify that in this instance RAMP Limited is not the provider of your maintenance plan, we administrator the plan on behalf of the dealer where you purchased your car from. We are required to apply the Terms and Conditions of the plan, which were provided to you at the point of purchase.
As set out in these Terms, diagnostic costs are only covered when a repair is authorised under the plan. Where the fault is not covered by the terms, these costs remain the responsibility of the customer. We appreciate that this may be disappointing, but we must apply the Terms consistently to all customers.
If you wish to discuss a potential refund of your plan, this request would need to be directed to the dealer you purchased your vehicle from.

Classificada 5 em 5 estrelas

Good service

Jags my contact was very helpful getting my MOT and Service for my car sorted out within 5 minutes. NOW THATS WHAT I CALL SERVICE 👍👍

19 de setembro de 2025
Opinião espontânea
logótipo da RAMP Limited

Resposta da RAMP Limited

Hi B,

Thank you so much for your kind words! We'll be sure to pass your feedback on to Jags — they’ll be so pleased to hear it. We're glad we could help!

Classificada 5 em 5 estrelas

Great customer service from Jags

22 de setembro de 2025
Opinião espontânea
logótipo da RAMP Limited

Resposta da RAMP Limited

Hi,

Thank you so much for your 5-star review! We're thrilled to hear you're happy with your experience — it truly means a lot to the team. We look forward to continuing to support you!

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais