Great clothing but even better customer service. Had to exchange an online order for a different size and they couldn't have been more helpful. Very personable and professional, which is unique in tod... Ver mais
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Leia as opiniões dos outros
I used to be a regular customer of Remus when I lived in Nottingham but moving to South Wales finished my connection with the brand. Some years later I saw them on Facebook and thought I'd renew the... Ver mais
I was in search of a specific tie and handkerchief set for our wedding that had been recently discontinued. After contacting customer services, they were extremely helpful in locating one for me from... Ver mais
I had a problem with a rivet on my jeans. The customer service was excellent - friendly staff, kept me updated, extremely helpful and got it sorted for me quicker than I expected. I was impressed and... Ver mais
Informações sobre a empresa
Escrito pela empresa
Remus Uomo provides design-led, formal tailoring and off-duty casuals to men who take a serious attitude towards fashion. Remus Uomo is on a mission to make men’s style more accessible, to create simple yet smart everyday pieces, that make it easier for men to dress well no matter what the occasion.
Informações de contacto
15 Sloefield Drive, BT38 8GX, Carrickfergus, Reino Unido
- +44 333 456 3775
- help@remusuomo.com
- www.remusuomo.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 50% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great service
Great service, clothes delivered in 24 hours, great quality. For those I decided to return, the return was really easy, free and repayment was very fast.
The sales team were very helpful
The sales team were very helpful - good service
I was impressed of the packaging
I was impressed of the packaging, the quality of the fabric and how it fits. However, as I was a new buyer and don’t know anything about the merino wool I was expecting a warmer sweater, also the neck of the sweater was folded, so I’ll need to iron it to get rid of the creas
Amazing customer service
Amazing customer service.
Swift response to any queries, which is rare these days! They were able to help resolve an issue the courier service caused.
Very helpful and left me very confident do order again!
Good quality of clothing and reasonable…
Good quality of clothing and reasonable priced
Quality Service, Quality Product
The ordering process was simple and easy to follow. My item arrived nicely wrapped and on the day it was meant to arrive on.
not received order as yet
Top Class Customer Service
The customer service with Remus was first class. I had an issue with the courier on a return (for size) and the Remus customer service team got it rectified immediately and issued repayment immediately. Also, the quality of clothing is always top class.
Fast reliable service
Great shopping experience
Still haven’t received to order yet so…
Finally received the order, T-shirts good quality
I ordered a product on Friday and paid…
I ordered a product on Friday and paid for express delivery which is 1-2 days.
It is now Wednesday so 5 days later and product has not been delivered.

Resposta da REMUS UOMO

Resposta da REMUS UOMO
nice quality regular fitting jacket
nice quality regular fitting jacket
delivery a bit slow....

Resposta da REMUS UOMO
Still not received my refund from a…
Still not received my refund from a returned item

Resposta da REMUS UOMO

Resposta da REMUS UOMO
Excellent Customer Service
Purchased a jacket online, arriving a few days before leaving for a trip. Although, on initial try on the jacket was too big.
Fiona and her team went out of her way to pull out all the stops so that I could have the smaller size just in time before jetting off.
Many thanks again, brilliant customer service!!

Resposta da REMUS UOMO
As an old person that struggles…
As an old person that struggles with technology imagine how happy i was to see an old school phone number on my Remus invoice.what surprised me even more that with one ring the phone was picked up buy a wonderfur representative called Fiona Who guided me throw the returns process with ease and dun with joy and clearly a love for her job.Go Fiona Thank you so much.D jones
Excellent Customer Service
We recently got married in Tuscany, and the suit shopping prior to shopping at Remus was a nightmare.
The staff from Remus helped us a great deal, sorting correct sizing and styles. I will 100% be ordering again.
Once again, thank you so much. Keep it up!
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