Poor customer service. Poor quality control. The customer service from this company is shockingly bad. They show no loyalty to their customers whatsoever and no help either. My recent repeat purchase... Ver mais
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Leia as opiniões dos outros
Ren Skincare is a fabulous product. I have always struggled with skin problems (everything from dryness, oily skin, acne, fine lines) and Ren has eliminated those concerns. Their website is user-frien... Ver mais
Sent me a wrong product. This can happen, as mistakes can be made. Customer care person I dealt with, called Beth, resolved the issue by sending out a replacement and said I can keep the incorrect... Ver mais
REN Skincare is an awesome company. Their products are pretty clean and helps all my skin needs. They always ship pretty quickly and thier customer support is great. Its definitely worth trying this c... Ver mais
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Everything was perfect
Everything was perfect. Delivery was quick and secure. Will be using the products soon.
Great brand
I have been using Ren skin care for a while now. My skin is not compatible with a lot of products but never had an issue with Ren products. Always left my skin feeling good and healthy.
Wonderful products
Wonderful products, as ever - having paid extra, I was a little disappointed that next day delivery took longer!
Its very good i used and after my face…
Its very good i used and after my face vase very soft and nice i recommended
Fabulous serum
Fabulous serum, ideal for dry skin. Great with evercalm moisturiser.
I had an issue with my order
I had an issue with my order. I messaged REN and they resolved the problem immediately!
Poor Service and website
Ordered online using a discount code which had been applied initially in checkout process. Paid via PayPal and found out after the order had been confirmed that the code had been removed. Contacted Customer service straight away, who don't reply on weekends so I was unable to cancel the order. It's stated on the website that this is possible within 15m.
Waited 2 days for a response from Ren who basically informed me that I had to open a new account, (already did this) for it to work. Explained that I had done so prior to the order and had the same information repeated.
Customer service not helpful at all. I will purchased from Facetheory in the future l.
Great customer service and amazing…
Great customer service and amazing products that are a staple in my skincare regime!
Amazing products
Amazing products, really helpful and friendly customer services. My go to company for skin care, couldn’t recommend more
Shady and Dodgy Company
Shady and dodgy company.
Unable to process a simple refund since November 2022.
Items have already been returned in November, have had multiple email correspondence with multiple members who keep passing the buck, and have had to personally go back and forth between my bank and this dodgy company. Have the emails to prove it.
They still owe me over 100 pounds. Have never had such an issue dealing with returns with any other company.
Avoid at all costs.
I bought the new serum as yet I haven't…
I bought the new serum as yet I haven't used it but I use Ren products so I'm sure it will be great.
Great company to deal with
Great company to deal with. Efficient and straightforward. Speedy processing of orders, even with their free shipping option. Fantastic loyalty programme.
Disappointing… usually love ren…
Disappointing… usually love ren products and was excited to try these.
Nothing exciting at all.
Excellent product, fast shipping
The website is very user friendly. The products are natural and clean for the environment. The shipping is fast.
Customer Service
I recently moved and my address pre-populates to my old address. I realized within ONE MINUTE of placing my order and emailed customer service immediately. I was told they could do nothing about it because by the time they read my email, my product had shipped. My product cost me $50. A little good customer service goes a very long way. I will not be repurchasing from this company.
Good and quick customer service…
Good and quick customer service handling time with queries or issues. Products are clean and worth and the money. Love they have a mini collection so I can still get involved without spending big.
I LOVE REN PRODUCTS.
Super quick delivery
Super quick delivery - The Rose body oil is so gorgeous and makes my skin feel so smooth
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