Notified of 3 hour window the day before; contacted by engineer when he was about 15mins away. He arrived promptly and replaced the glass on my induction hob very efficiently ... in and out within 1... Ver mais
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Leia as opiniões dos outros
The first engineer was not at all helpful. He just pressed buttons, ran some tests and said there was no problem with the machine, despite us explaining the issue of running for six hours and no water... Ver mais
Your assigned engineer was the same one who provided the repair for my dishwasher. He was patience and detailed work to check all stuff one by one. Then figure out the issue after few minutes. Then te... Ver mais
Daniel, arrived on time, and at once conveyed he is both knowledgeable and competent. He detected the source of two problems with the washer/dryer and replaced both. Also, he recommended the best sett... Ver mais
Informações sobre a empresa
- Reparação de eletrodomésticos
- Reparação de fornos e microondas
- Reparação de frigoríficos
- Reparação de máquinas de lavar roupa e máquinas de secar roupa
Sobre Respond Services
Escrito pela empresa
We pride ourselves on our technical expertise, built up through our many years of experience providing warranty repair service for AEG, Electrolux and Zanussi appliances.
Our engineers work very hard to give you the best results and avoid multiple visits.
Whether your AEG, Zanussi or Electrolux appliances are covered by the manufacturer's warranty, an extended warranty or you just need to pay for a repair, please call us directly on 01245 490300 to book a repair for you.
Informações de contacto
42 Robjohns Road, CM1 3DP, Chelmsford, Reino Unido
- 01245 490300
- customerservice@respondservices.co.uk
- www.respondservices.co.uk
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 15% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very happy with the engineer that came…
Very happy with the engineer that came to my house very polite whilst spoken
Great Job
They came when they said, they fixed it for the price they said, it works!
Up and working again
They visited when they said they would, identified the problem and then returned and fixed the machine. It was an easy process with good communication.
Came out when they said and fixed the…
Came out when they said and fixed the problem
Great Service with experienced engineer
Fantastic service with knowledgeable engineer,
Parts were not in initially but when they came in the process was very quick
Had our integrated glass hob replaced
Had our integrated glass hob replaced. Came with the right parts no need to order. Excellent service, very friendly highly professional.
Would highly recommend every time we use Respond Services it’s always a pleasure.
Thank you
Need to be correct on time slot!
Problem with time slots and arrogant customer service! The engineer was a real professional!
Engineer - excellent service.
Engineer arrived perfect timing, fixed the problem quickly and checked other items, excellent service provided.
Very happy with the engineer coming out…
Very happy with the engineer coming out on a Saturday he know what the problem was straight away when he had a look at it, fixed the motor in the induction fan, had a look at are other appliances and noticed the drawers in the freezer where broken, and ordered us new ones, thank you for the speedy call out very happy customer
The Engineer phoned to say he was 20…
The Engineer phoned to say he was 20 mins away when he arrived he checked all the deataled then explaned what he was going to do he was very afficent did everthing that was asked
Was very pleased with the quick service…
Was very pleased with the quick service and the engine was very professional
Very efficient and pleasant service…
Very efficient and pleasant service provided.
Quick and adequate response
Quick and adequate response. Right solution to the problem. Had my hip replaced without delay. Excellent service.
Great customer Services from RS
Your assigned engineer was the same one who provided the repair for my dishwasher. He was patience and detailed work to check all stuff one by one. Then figure out the issue after few minutes. Then tested carefully to ensure all issues being addressed. Next informed the case to us in an understandable language and fixed the problem. Thus, highly appreciated.
Very friendly and efficient service
Very friendly and efficient service -
Repair was satisfactory and did not take too long !
Great service
Great service, explained everything from the engineer what he did on my repair.
It was great because on time resolved…
It was great because on time resolved issue with professional approach
Excellent service
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