Reliable delivery of notes but there are SO many spelling mistakes of patient names on the portal it is unbelievable and takes extra time to find each one. I'd also like to thank Michelle Monahan per... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Dale from the Manchester always provides excellent support. Dale is always friendly and willing to help whenever needed. He is highly efficient in dealing with requests or issues I have. His commi... Ver mais
A empresa respondeu
Very good team. They provided us with excellent customer service and were extremely helpful throughout. Thank you to everyone at the Restore Help Desk and to all the warehouse team, especially the dr... Ver mais
A empresa respondeu
The Delivery Service works extremely smoothly, the delivery person is always helpful. Any time we have to request a data change on the website through the customer service team the response is very qu... Ver mais
A empresa respondeu
Informações sobre a empresa
- Serviços de informação
- também em
- Computação em nuvem
- Empresa de Automação
- Instalação de armazenamento de registos
- Serviço de empresa para empresa
Escrito pela empresa
Restore Information Management is the UK's leading UK-owned provider of information management services. We help organisations protect, access, transform and manage their information through secure document storage, scanning and digitisation, digital mailrooms, outbound communications, and information hosting. For more than 30 years, organisations across both the public and private sectors have trusted us to manage their information securely and efficiently. Today, we support over 6,900 customers throughout the UK, managing more than 22 million boxes of information and processing over one million mail items every month. Our customers choose us for our combination of scale, expertise and service. We operate secure, compliant facilities across the UK, offer the country's largest scanning capability, and provide reliable same-day services that help organisations improve efficiency, reduce costs and free up valuable space. Whether supporting a single site or a nationwide operation, we help businesses and public sector organisations gain greater control of their physical and digital information. Trust is at the heart of everything we do. We are committed to maintaining the highest standards of security, compliance and customer service, while building long-term relationships based on reliability, transparency and results. We are committed to operating responsibly and reducing our environmental impact. Restore has achieved CDP A List recognition for climate transparency, has SBTi-validated Net Zero targets and diverts 99% of operational waste from landfill. By combining responsible business practices with intelligent technology and operational expertise, we help customers improve efficiency while supporting their own sustainability goals. By combining intelligent technology, operational expertise and responsible business practices, we help our customers manage information and communications with confidence, allowing them to focus on what matters most.
Informações de contacto
8 Beam Reach, Coldharbour Lane, RM13 9YB, Rainham, Reino Unido
- records@restore.co.uk
- www.restore.co.uk/informationmanagement
Trusted by Organisations Across the UK
4,6
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Restore Information Management
Thank you for your review, It is great to hear you are happy with the service you have received from us at Restore
prompt response and the flexibility
25 de setembro de 2026
Resposta da Restore Information Management
Thank you for your review. We are very pleased to hear you are happy with the service received from Restore
The communication was very quick…
The communication was very quick response delivery service was very quick and boxes picked up driver was very helpful and friendly
16 de setembro de 2026
Resposta da Restore Information Management
Hi Sandra, thank you very much for this review, we are greatly pleased to hear of your positive experience with us
Great Service!
Extra storage boxes requested yesterday afternoon, arrived this morning. Delivery driver pleasant & helpful. Great service!
22 de setembro de 2026
Resposta da Restore Information Management
Thank you for your review Janine, It is great to hear you are happy with the service you have received from us at Restore
It took 2 weeks for a response and you…
It took 2 weeks for a response and you were unable to locate a copy of our contract on our records.
16 de setembro de 2026
Resposta da Restore Information Management
Hi Gene, thank you for your review, We are sorry to hear that you are dissatisfied with the service provided to you, i shall pass this onto the team who look after you to investigate and get in touch with you regarding the matter to resolve this
Our request was handled efficiently and…
Our request was handled efficiently and documents received in the timeframe needed.
Thank you
18 de setembro de 2026
Resposta da Restore Information Management
Hi Christine, thank you very much for this review, we are greatly pleased to hear of your positive experience with us
It was a very quick service and the…
It was a very quick service and the instructions were easy to follow.
15 de setembro de 2026
Resposta da Restore Information Management
Hi Saroj, thank you for your review, we are very happy to hear of your positive experience with Restore
Helped accommodate big load in…
Helped accommodate big load in difficult timescale
15 de setembro de 2026
Resposta da Restore Information Management
Thank you for your review Catherine, It is great to hear you are happy with the service you have received from us at Restore
Resposta da Restore Information Management
Hi Daniela, thank you for your review, we are very happy to hear of your positive experience with Restore
Swift Repsonse
I received a very swift response to my query. This was received from Dale who always answers quickly and efficiently.
11 de setembro de 2026
Resposta da Restore Information Management
Hi Laura, thank you for your review and thank you for your kind words regarding Dale, I shall make sure he receives this
The Service delivery team are always…
The Service delivery team are always very helpful, we have had a few issues with delivery recently and they have assisted in arranging a next day delivery to help.
11 de setembro de 2026
Resposta da Restore Information Management
Hi Ken, thank you very much for this review, we are greatly pleased to hear of your positive experience with us
Reliable delivery of notes but there…
Reliable delivery of notes but there are SO many spelling mistakes of patient names on the portal it is unbelievable and takes extra time to find each one.
I'd also like to thank Michelle Monahan personally who has chased up missing notes for me in the past, with great efficiency .
10 de setembro de 2026
Resposta da Restore Information Management
Hi Jackie, i shall pass this issue onto the team that look after your account, thank you for your kind words for Michelle, i shall make sure she receives this
The Delivery Service works extremely…
The Delivery Service works extremely smoothly, the delivery person is always helpful. Any time we have to request a data change on the website through the customer service team the response is very quick.
12 de setembro de 2026
Resposta da Restore Information Management
Thank you for your review Helen, It is great to hear you are happy with the service you have received from us at Restore
Lisa is extremely helpful all of the…
Lisa is extremely helpful all of the time, thank you LIsa.
9 de setembro de 2026
Resposta da Restore Information Management
Hi Annabelle, thank you very much for your kind words, I shall pass this onto Lisa, we are pleased to hear of your happiness with the service provided
Resposta da Restore Information Management
Thank you for your review David. We are very pleased to hear you received your items promptly
Access to Restore Portal
The Company were able to sort out the issue with minimal delay.
2 de setembro de 2026
Resposta da Restore Information Management
Hi, thank you for your review, we are very happy to hear of your positive experience provided by Restore
Dale Grimes is excellent
Dale Grimes is excellent. Nothing is too much trouble and he knows everything.
Top guy :)
3 de setembro de 2026
Resposta da Restore Information Management
Hi Lynsey, thank you very much for your kind words, I shall pass this onto Dale, we are pleased to hear of your happiness with the service provided
Received information in a timely manner.
27 de agosto de 2026
Resposta da Restore Information Management
HI, thank you for your review, we are pleased to hear of your positive experience with Restore
Could do Better
there is a particular member of staff who is very helpful and knowledgably Ms Russell , however I note that there appears to be a disconnect between the admin staff and the warehouse which can lead to mistakes
26 de agosto de 2026
Resposta da Restore Information Management
Hi Anthony, thank you for your kind words regarding Ms Russell, this shall be passed onto her. Your comments regarding the disconnect shall be passed to the relevant team to investigate this further
The Agent is fantastic, on time and very helpful.
The Agent is fantastic, polite, friendly and very helpful. I can't thank you enough.
28 de agosto de 2026
Resposta da Restore Information Management
Thank you for your kind review Maryam. We are pleased to know you are satisfied with the service received from Restore
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