Retroactive Arcade Opiniões 

92
•
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Placed an order for a handful of Sanwa joysticks for an arcade cabinet project. Quick shipping time, happy with the price and quality. Great experience overall. Nice to have a Canadian arcade parts su... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We contacted this company from our vacation home, and then came to Edmonton to check their products out. Very impressed that they build all their own machines, and they are family owned using almost... Ver mais

Classificada 5 em 5 estrelas

I'm really glad that I found Retroactive Arcade because not only that they are Canadian based, but they have an efficient ordering process: fast shipping, and good communication. Their website is als... Ver mais

Classificada 5 em 5 estrelas

I bought a 4-player cabinet from them after months of research. Everything was done onlien and over the phone to discuss options. They were helpful and patient and really seemed to care about my e... Ver mais

Informações sobre a empresa

  1. Fornecedor de serviços de gaming
  2. também em
  3. Loja de hobbies

Informação fornecida por diversas fontes externas

Retro Active Arcade Ltd. is dedicated to bringing families and friends together with a nostalgic gaming experience creating lasting memories we all can share.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

92 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

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4,9

Todas as opiniões

(92)

0 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Everything I ordered was great, however..

Everything I ordered was great, however I did loose one of the little metal bits that hold the joysticks together, it would be cool if you guys sent an extra one or two I think that would really help customers :D

19 de julho de 2018
Opinião espontânea
Classificada 2 em 5 estrelas

The ordering process was nice and the…

The ordering process was nice and the shipping was good. The product, while attractive and full of very fun games, did not withstand regular use. Screws tore out of the particle board cabinet, causing the volume controller and one joystick to fall inside. There is no repair or return option, unfortunately, so I'm forced to find a way to fix the joystick and the volume controller myself. Since I live in a small community without electronics support, we have had to make do with a broken machine. Retroactive Arcade seems to be owned and operated by nice people, but they don't have the capacity to adequately deal with service needs out of their immediate area.

19 de julho de 2018
Opinião espontânea
logótipo da Retroactive Arcade

Resposta da Retroactive Arcade

Hi Joni,

We stand behind our machines and products, our customer service aims to be the best in the industry. Have you called us about this issue? We would send you a new console top if it is within warranty or find a solution that would work best for you. All you have to do is ask.

Casey

Classificada 5 em 5 estrelas

Great shop to deal with.

I left a review on google but will leave another. These guys are top notch. Above and beyond customer service nobody should hesitate to do business with them.

19 de julho de 2018
Opinião espontânea
Classificada 5 em 5 estrelas

Great experience with RetroActive Arcade…

My experience with RetroActive Arcade Ltd. was excellent and exactly what I hoped for. I asked questions by email and they responded very, very quickly. The product was in stock when they said it would be and it arrived when they said it would. I’m happy with the quality of the 60-in-one multicard I ordered - all the games play well and look great. I’m also thrilled that there is a Canadian company that not only sells arcade parts and equipment, but also has good customer support and online resources. When I need more parts, I’ll be looking to them.

19 de julho de 2018
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing experience!

Casey was very patient with all my questions and helped me with what I needed to restore my own machine. I am very pleased with the level of customer service they provided.

19 de julho de 2018
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing product

Amazing product. Excellent customer service. Don’t hesitate to purchase from RetroActive Arcade. Professional shipping.

19 de julho de 2018
Opinião espontânea
Classificada 5 em 5 estrelas

Five Stars

Casey knows everything YOU need to know to make your arcade-building projects most efficient. One stop shopping and best prices eliminates any need to shop around.

19 de julho de 2018
Opinião espontânea
Classificada 5 em 5 estrelas

Great service

Great service, fast shipping! Great support after sell. Would do things with you guys anytime’

19 de julho de 2018
Opinião espontânea
Classificada 5 em 5 estrelas

Orders a coin op door and came in as…

Orders a coin op door and came in as described on the site. Had some setup issue but a call to thier friendly customer service line fixed it . Happy dealing with them and will purchase again if i need something for my arcade cabinet.

19 de julho de 2018
Opinião espontânea

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