Richer Sounds - Bath Opiniões 

1547
TrustScore: 5 em 5

4,9

4A York Place, London Road, BA1 6AE Bath, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

When I enquired about availability, delivery, and warranty of a TCL 43 P7L tv the store manager said he would call me back with all the details, and he did !! This was contrary to the experience I h... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

A brilliant experience from start to finish. There Bath store had stock of the particular TV that we needed. The store manager, Tom, was super-helpful and also honoured the Richer Sounds price-beating... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Excellent service from Tom and Fred at Richer Sounds in Bath. I had problems with a recently purchased DVD player and they ordered and tested a replacement, ready for collection, all within 48hrs,

A empresa respondeu

Classificada 5 em 5 estrelas

My son and I visited the store after doing a bit of online research. Although our choices of HiFi separates we’re not in stock in the store, Tom gave us some great expert advice and steered us towards... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Hi-fi
  2. Loja de dispositivos electrónicos
  3. Loja de televisões

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contacto

  • 4A York Place, London Road, BA1 6AE, Bath, Reino Unido

  • 0333 900 0088

4,9

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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4,9

Todas as opiniões

(1547)

25 159 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Beautiful retro stereo stand

I bought this lovely stereo stand but managed to mix up the delivery address as I couldn't collect from store. Sean at Richer Sounds called and arranged next-day delivery and, true to his word, it arrived and now supports my stereo and LPs.

20 de julho de 2026
Opinião espontânea
logótipo da Richer Sounds - Bath

Resposta da Richer Sounds - Bath

Thanks for the feedback, although sorry to hear about the mix up of course. Glad to hear all is now well, and enjoy the music!

The Customer Experience team

Classificada 5 em 5 estrelas

An excellent experience

Very helpful team in the shop, knowledgeable and very responsive. They also arranged for an installer to contact me which worked well.

10 de julho de 2026
logótipo da Richer Sounds - Bath

Resposta da Richer Sounds - Bath

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Excellent customer service

Excellent customer service, from the first phone call, the communication and picking up my Soundbar, which was an absolute deal!
These guys are so enthusiastic - highly recommended.

15 de julho de 2026
Opinião espontânea
logótipo da Richer Sounds - Bath

Resposta da Richer Sounds - Bath

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Excellent Service

I had fantastic advice on the product that I wanted from George at the Bath Store , ordering and collecting was a very fast efficient process - I was really impressed!

23 de julho de 2026
logótipo da Richer Sounds - Bath

Resposta da Richer Sounds - Bath

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

All went very smoothly thanks

All went very smoothly thanks. Replied to initial email promptly and product available quickly

21 de julho de 2026
logótipo da Richer Sounds - Bath

Resposta da Richer Sounds - Bath

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

Very helpful team

I was looking for a specific product, so I phoned up to check whether it was in stock. The local team member was helpful in checking technical information and alternatives.

In store, the team also gave great advice on products and AV solutions without me being pressured to buy anything.

Delivery was quick.

18 de julho de 2026
logótipo da Richer Sounds - Bath

Resposta da Richer Sounds - Bath

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

TV in a rush for the footy!

Checked stock of wanted TV via email and store manager replied in minutes saying he had put it aside. Picked up on way home from work and they loaded it into the car. All sorted in less than an hour start to finish!

15 de julho de 2026
logótipo da Richer Sounds - Bath

Resposta da Richer Sounds - Bath

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

An informed buying experience

The young man who served me was extremely helpful and I came away having made a good purchase. I received the item (a Manhattan T4-R 2TB TV recorder) the following day. I also inquired about 3D projectors (since 3D enabled tv's are sadly a thing of the past) and I received some useful pointers as to which direction I should look if I wanted to continue viewing 3D bluray disc movies. I am normally a keen on-line buyer but for this sort of equipment Richer Sounds will always be my go-to shop.

14 de julho de 2026
logótipo da Richer Sounds - Bath

Resposta da Richer Sounds - Bath

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

I recently purchased a 55-inch LG C5…

I recently purchased a 55-inch LG C5 OLED TV from Richer Sounds and couldn't be happier with both the product and the service I received.

The ordering process was straightforward, the price was very competitive, and communication throughout was excellent. Delivery was quick and the TV arrived well-packaged and in perfect condition.

The LG C5 itself is a fantastic TV, with amazing picture quality, deep blacks, vibrant colours and excellent gaming performance. It's a huge upgrade and exactly what I was hoping for.

What really sets Richer Sounds apart is their customer service. The staff are knowledgeable, helpful and genuinely interested in making sure you get the right product rather than simply making a sale.

I would happily recommend Richer Sounds to anyone looking for quality AV equipment and great customer support. I'll certainly be using them again for future purchases.

Highly recommended. 👍

13 de julho de 2026
logótipo da Richer Sounds - Bath

Resposta da Richer Sounds - Bath

Thank you for your 5 star review, it’s lovely to read your comments.

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