I was quoted a great price over the phone and placed my order. My item arrived the next day and I had a call and email notification. I also asked to use/borrow a Richer Sounds Head alignment protra... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
We purchased a TV at a very competitive price. All the emails were helpful and explanatory. I spoke to Sean over the phone reference collection and he was very helpful. My husband picked up the TV wit... Ver mais
A empresa respondeu
Good price, discount applied for VIP membership after phone call to Customer Services as did not receive email voucher. George from Bath store dealt with order, excellent customer service. Product or... Ver mais
A empresa respondeu
The advice and assistance provided by Richer Sounds staff and third-party installers were invaluable and much appreciated. I am delighted with both my new Yamaha A6A Receiver and LG EVO C5 TV. Thank... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Informações de contacto
4A York Place, London Road, BA1 6AE, Bath, Reino Unido
- 0333 900 0088
4,9
Excelente
1 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
knowledgeable friendly staff
knowledgeable friendly staff, very happy with purchased turntable and wireless speaker
30 de outubro de 2025
Resposta da Richer Sounds - Bath
Thanks for your 5 star review, we look forward to seeing you again next time
Great service
Great service, answered all my questions and offered constructive advice. Not pushy either.
Equipment arrived promptly.
29 de outubro de 2025
Resposta da Richer Sounds - Bath
Thank you for your 5 star review!
Friendly helpful staff
Friendly helpful staff, offering sensible trustworthy advice.
28 de outubro de 2025
Resposta da Richer Sounds - Bath
Thanks for your great feedback and for supporting local business.
Balanced, unbiased advice and great value.
Excellent help from Hayden on my initial visit looking to upgrade my 15 year old Panasonic plasma, and most of the other stuff plugged into it. He provided a great overview of what was available and made some good suggestions. I left with three quotes being sent to me for consideration. No hard sell here, just good advice. Having made some decisions I returned a couple of weeks later and confirmed my shopping list with Fred who was also a great help. Delivery was as promised and using the recommended installer I now have a brilliant wall mounted Samsung QE65s95f and Hwq800f soundbar. currently rewatching all of my favourite movies, they look and sound brilliant. A big thanks to the RS team, highly recommended.
28 de setembro de 2025
Opinião espontânea
Resposta da Richer Sounds - Bath
Thanks for your feedback, great to read you were happy with our service.
Easy ordering process
Easy ordering process. Kept updated on the delivery time. Easy collection from store with very helpful staff who offered to try the tv before we left the store.
28 de outubro de 2025
Resposta da Richer Sounds - Bath
Thanks for your great feedback and for supporting local business.
Great customer service.
Great customer service
What a great product.
The customer care is very good and after-sales care is excellent.
24 de outubro de 2025
Resposta da Richer Sounds - Bath
Thank you for your wonderful feedback
Resposta da Richer Sounds - Bath
Thank you for your 5 star review, it’s lovely to read your comments.
Great service.
Great service.Hayden was friendly and very helpful. Just what I needed as I know little about sound systems.
25 de outubro de 2025
Resposta da Richer Sounds - Bath
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
The Best Shop in Town
Brilliant shop in Bath with knowledgeable and helpful staff. I always go to Richer Sounds for everything Hifi.
24 de outubro de 2025
Resposta da Richer Sounds - Bath
Thank you for your wonderful feedback
Great experience all round thanks.
22 de outubro de 2025
Resposta da Richer Sounds - Bath
Thanks for your feedback, great to read you were happy with our service.
Good advice and knowledge on the…
Good advice and knowledge on the ‘phone. Item collected from cheerful staff without delay. Brilliant.
20 de outubro de 2025
Resposta da Richer Sounds - Bath
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Haydn was extremely helpful as were the…
Haydn was extremely helpful as were the other staff in Bath
29 de agosto de 2025
Resposta da Richer Sounds - Bath
Thanks for your great feedback and for supporting local business.
The staff member is called Fred who was…
The staff member is called Fred who was very knowledgeable and helpful in deciding the best television for us. We are very pleased with the quality of the TV and would definitely recommend the staff at RICHER SOUNDS for good advice
16 de outubro de 2025
Resposta da Richer Sounds - Bath
Thank you for your wonderful feedback
Informative and professional
Informative and professional every step of the way. Very good.
15 de outubro de 2025
Resposta da Richer Sounds - Bath
Thank you for your 5 star review!
Fast knowledgeable service
11 de outubro de 2025
Resposta da Richer Sounds - Bath
Thank you for your 5 star review!
Really quick to arrive and easy to…
Really quick to arrive and easy to assemble, there was a query as I had organised click and collect, I popped into the Bath Store, they were extremely helpful and were able to confirm my order for delivery. Really great service.
11 de outubro de 2025
Resposta da Richer Sounds - Bath
Thanks for your feedback, great to read you were happy with our service.
Marantz Amp and Cd
After calling my 3 local stores, I finally found everything I required at the Bath store. The Team there are very knowledgeable and helpful, plus the free carpark behind is a bonus.
11 de outubro de 2025
Resposta da Richer Sounds - Bath
Thank you for your wonderful feedback
Very helpful assistant.
Very helpful assistant.
He gave me all the information I needed to make an informed decision on what to buy.
8 de outubro de 2025
Resposta da Richer Sounds - Bath
Thanks for your feedback, great to read you were happy with our service.
Great service and knowledge
As ever, the service & expert knowledge is second to none
8 de outubro de 2025
Resposta da Richer Sounds - Bath
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
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