Richer Sounds - Bournemouth Opiniões 

1602
TrustScore: 5 em 5

4,9

545 Christchurch Road, BH1 4AH Bournemouth, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Called to discuss a piece of kit and after determining my needs we agreed on what would be an appropriate purchase. After being quoted 3-5 days delivery I was surprised to receive it the next day.... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Mainly being able to go to the store rather than ordering online and being unsure about care of delivery. Staff who made the effort to check whether the product was in stock while we were in the shop... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Served by Lewis who was professional throughout and an absolute pleasure to deal with. Very knowledgeable and enthusiastic and even managed to upsell to me which is very rare. Would highly recommend... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Aaron again was a 10/10 , showed interest and product knowledge. I decided to complete our Cinema project with a 120in screen and a 4K projector. Aaron came round measured up , made a recommendation a... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Hi-fi
  2. Loja de dispositivos electrónicos
  3. Loja de televisões

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contacto

  • 545 Christchurch Road, BH1 4AH, Bournemouth, Reino Unido

  • 0333 900 0058

4,9

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(1602)

24 702 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Purchase of new TV

Comprehensive explanation of all the models available, and their various pros and cons, within the price range given.

Made final choice very easy

6 de janeiro de 2026
logótipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Excellent Service

Always excellent service, phone or face to face ,and very competitive pricing .... thank you

8 de janeiro de 2026
logótipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Great guy answered phone

Great guy answered phone, knowledgeable and no hard sell, just great advice and help. Will buy from you guys again. Really happy with the system.

7 de janeiro de 2026
logótipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

Excellent customer service

Store Manager, Paul was very pleasant, helpful and reassuring. I was very pleased with the service I received and also with the TV I bought

6 de janeiro de 2026
logótipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

Originally I spoke to the team on the…

Originally I spoke to the team on the phone regarding a new TV, very helpful and informative.

Came into store to place the order as it was a non stock item, great guys would not hesitate to recommend.

28 de novembro de 2025
logótipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

I'm a returning customer

I'm a returning customer and bought a top of the range TV online.
Good information over the phone from shop. Next day delivery. Very good delivery company. Kept me informed of delivery times, right to my door.
Set up by reliable company within a few days.
Allround professional and excellent service. Very satisfied with the product I bought.

5 de janeiro de 2026
logótipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

Great service

Oscar was fantastic through the whole process.

5 de janeiro de 2026
logótipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

The best place to buy your audio visual by far...

Richer Sounds is a great audio visual retailer where not only can you see and hear hardware instead of just online before committing to spending but has friendly knowledgeable staff. First they correctly advised me what I needed to connect my TV via optical audio cable to my HiFi but also I was able to view the Sony Bravia 8 II. The purchase in person was a quick straightforward good experience with finance options to suit my needs and they had the most competitive price backed with a 6 year guarantee. I recommend this retailer and would most definitely purchase from them again.

3 de janeiro de 2026
logótipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Attentive

Attentive, Knowledgeable staff who advised me on what to buy for my media wall before build.
There was a hint of “upselling”by Lewis that I was happy to go with.
The delivery was on time and handled with care by the company you use.
On reflection I believe that a move to alternative outlet (retail estate) would increase sales as the Bournemouth store is based in a dodgy district with a bus stop blocking the window of the store.

30 de dezembro de 2025
logótipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

The item purchase was a superb deal…

The item purchase was a superb deal infact I could not beat it. The advertised item did not do it justice as it was even better than expected, deliver was literally next morning could not fault the service and the sales staff were knowledgeable as always. Richard Sounds have come along way since the days of a cowboys outfit chewing Hubba Baba and blowing bubbles in-store with a demotivated sales assistant behind the counter.
KEEP UP THE GOOD WORK!

2 de janeiro de 2026
logótipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Highly recommend

Paul really made me aware of the products that they had avaliable. He explained the difference between the tvs on offer . He was very professional and very passionate about his job. Highly recommend

31 de dezembro de 2025
logótipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

Best place to buy hi fi and all related…

Best place to buy hi fi and all related items by far .Staff no what they are talking about and always listen to your needs

31 de dezembro de 2025
logótipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

Good Price

Good Price, great service, and I was kept informed about the delivery day and time.
Television arrived just before Christmas as had been promised.

22 de dezembro de 2025
logótipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

Easy

Easy, helpful, and friendly, always good at Richer Sounds, full knowledge of products but with no pressure, many thanks

29 de dezembro de 2025
Classificada 5 em 5 estrelas

My speakers arrived quicker than…

My speakers arrived quicker than expected, the guys in the shop were super helpful, even carrying them to my car.

Thanks chaps.

27 de dezembro de 2025
Opinião espontânea
logótipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

Great staff

From my first email to my visit to the Bournemouth branch the staff were helpful, knowledgeable and advised me to buy cheaper speakers than the ones I enquired about. He felt that the Fyne 300i would suit my Stereo and my musical tastes better than the Wharfedale 12.1i that I first emailed about. The £50 difference had nothing to do with the decision, he just said that I would be happy with the Fyne. And I am, and £50 better off, means I could buy 2 more LPs. The speakers that came with my Denon are a total load of rubbish compared to the Fyne 300i. I did wonder about the Fyne 301i,but again, Jamie felt I won't need them until I upgrade the system. Great guys in the Bournemouth shop. Thank you fellas.

21 de dezembro de 2025
logótipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

Excellent service and great advice

Really good advice. Very pleased with the purchase.

23 de dezembro de 2025
logótipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

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