Richer Sounds - Bristol Opiniões 

2712
TrustScore: 5 em 5

4,9

143 Whiteladies Road, BS8 2QB Bristol, GB


Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Jonathan, who served me, gave great advice and helped me through any questions I had. The product arrived the next day, which was a great surprise, and was fairly straightforward to set up. I had pu... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Purchased an Arcam Radia A25 from Richer Sounds in Bristol. Very happy with the amplifier as a significant upgrade over my older Arcam Diva A70, everything is bigger, more powerful, punchier and class... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

My experiences with Richer Sounds at the BRISTOL BRANCH (I have been buying all my HI-Fi,TV,s and all my entertainment equipment from them since 1973) and as always been nothing but all round excelle... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I dealt with Noah on this occasion and he was brillant. You always get superb advice ,help and support from the Richers colleagues , world class service always. I have been shopping with them for 42... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Hi-fi
  2. Loja de dispositivos electrónicos
  3. Loja de televisões

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(2712)

23 773 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Excellent service from Bristol branch

Excellent service from the Bristol branch!

Although the TV wasn’t in stock, it was delivered to my home within a few days!

2 de março de 2026
logótipo da Richer Sounds - Bristol

Resposta da Richer Sounds - Bristol

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

DEFINITELY THE ONLY PLACE TO SHOP FOR YOUR HI-FI AND ALL YOUR ENTERTAINMENT DEVICES

My experiences with Richer Sounds at the BRISTOL BRANCH (I have been buying all my HI-Fi,TV,s and all my entertainment equipment from them since 1973) and as always been nothing but all round excellent, by that I mean there Prices, cannot be beaten the service is Second to None, as for the Staff you won’t find a better team anywhere for their friendliness, knowledge, politeness, helpfulness service nothing is too much trouble for the team. I think 10 Stars are more appropriate than 5 Stars and more.
If you are looking to purchase your Hi-Fi, TV or any entertainment devices RICHER SOUNDS is the perfect and only place to purchase from. Keep up the excellent Service at RICHER SOUNDS BRISTOL.

2 de julho de 2026
logótipo da Richer Sounds - Bristol

Resposta da Richer Sounds - Bristol

Thanks for your feedback, great to read you were happy with our service.

Classificada 4 em 5 estrelas

Delivery drivers need to be more…

Delivery drivers need to be more careful, (two separate occasions) but apart from that very happy. I’ll just go to store to get my next speakers

19 de junho de 2026
logótipo da Richer Sounds - Bristol

Resposta da Richer Sounds - Bristol

Thanks for taking the time to leave us your feedback, although apologies you had difficulties with delivery which we'll review with the separate couriers used.

The Customer Experience team

Classificada 5 em 5 estrelas

Purchasing a surround sound system

Jonathan, who served me, gave great advice and helped me through any questions I had. The product arrived the next day, which was a great surprise, and was fairly straightforward to set up. I had purchased a complete surround sound system, although I had spent a little more than I expected, the sound was astonishing and I'm more than pleased with it.
I have previously brought equipment from Richer Sounds and I have never been disappointed, I would always recommend them.
Thank you

30 de junho de 2026
logótipo da Richer Sounds - Bristol

Resposta da Richer Sounds - Bristol

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Staff are always helpful

Staff are always helpful, knowledgeable and great people to communicate with.

30 de junho de 2026
logótipo da Richer Sounds - Bristol

Resposta da Richer Sounds - Bristol

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

Easy to order

Easy to order, click and collect. Staff are always friendly and helpful.

29 de junho de 2026
logótipo da Richer Sounds - Bristol

Resposta da Richer Sounds - Bristol

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Good service

Good service, competitive price, excellent delivery and courtesy call.
TV is fab.

22 de junho de 2026
logótipo da Richer Sounds - Bristol

Resposta da Richer Sounds - Bristol

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Arcam A25 - Excellent amplifier and excellent service!

Purchased an Arcam Radia A25 from Richer Sounds in Bristol. Very happy with the amplifier as a significant upgrade over my older Arcam Diva A70, everything is bigger, more powerful, punchier and classier than my old amp and the on board DAC is a step up compared to my Wiim Ultra, vinyl also sounds lovely through the new amp. The service from Jonathon was top notch, not only did he sort a very quick dispatch, he also offered the amp at a very competitive price and the follow up call to see if I was happy with my purchase was a nice touch also. Excellent as always from the Richer Sounds team.

26 de junho de 2026
logótipo da Richer Sounds - Bristol

Resposta da Richer Sounds - Bristol

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Joe was excellent.

Joe was excellent.
Bought just what we needed with our VIP discount, an amplifier for my colleague and a very nice new technics direct drive turntable.
Excellent service, and excellent price.

25 de junho de 2026
logótipo da Richer Sounds - Bristol

Resposta da Richer Sounds - Bristol

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

I dealt with Noah on this occasion and…

I dealt with Noah on this occasion and he was brillant. You always get superb advice ,help and support from the Richers colleagues , world class service always.
I have been shopping with them for 42 years ...no need to go anywhere else, a great experience always.

24 de junho de 2026
logótipo da Richer Sounds - Bristol

Resposta da Richer Sounds - Bristol

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Stewart Gudge July 26

Attention and knowledge of products. Plus sales ability to properly identify our requirements.

25 de junho de 2026
logótipo da Richer Sounds - Bristol

Resposta da Richer Sounds - Bristol

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 3 em 5 estrelas

The staff members I dealt with didn’t…

The staff members I dealt with didn’t seem that interested with my purchase once they found out I was only in the market for cheap small tv .

24 de junho de 2026
logótipo da Richer Sounds - Bristol

Resposta da Richer Sounds - Bristol

Thank you for leaving your feedback, although it's of course disappointing that you didn't find the team engaged with you as they should. I will investigate with them, along with making it clear that we expect the same level of positive interaction across the board with all customers, and our customer service team will also contact you to follow up..

seniorcomplaintsteam@richersounds.com

Many thanks

Tom Griffiths
Head of Customer Experience
Richer Sounds

Classificada 5 em 5 estrelas

Friendly staff with good knowledge for…

Friendly staff with good knowledge for the products on offer.
After sales are good and instructive.
Very helpful.

17 de junho de 2026
logótipo da Richer Sounds - Bristol

Resposta da Richer Sounds - Bristol

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

The team at Bristol were brilliant and…

The team at Bristol were brilliant and quickly answered my questions before taking my order. They also followed up with a curtesy call to see if the installers had been in touch.

19 de junho de 2026
logótipo da Richer Sounds - Bristol

Resposta da Richer Sounds - Bristol

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 1 em 5 estrelas

The staff did not address my questions…

The staff did not address my questions as to the items suitabilty for my requirements.
I therefore cancelled the order amd received a refund.
I will be buying a TV stand elsewhere.

17 de junho de 2026
logótipo da Richer Sounds - Bristol

Resposta da Richer Sounds - Bristol

I'm really sorry to read you didn't get the help you needed when ordering your TV stand from us, which is obviously disappointing, particularly for a product like a TV stand where we’d normally be able to offer clear and straightforward guidance.

We’ve attempted to contact you by both phone and email to better understand what information was missing and how we can help, but haven’t been able to reach you so far. If you’re still open to it, we’d really welcome the chance to speak with you and see if we can assist further, so please do get in touch..

seniorcomplaintsteam@richersounds.com

Hope to hear from you soon,

Tom Griffiths
Head of Customer Experience
Richer Sounds

Classificada 5 em 5 estrelas

Excellent service

Excellent service. No messing about. Order completed quickly and delivered to store. You might pay a little more but you know where you stand with this company.

13 de junho de 2026
logótipo da Richer Sounds - Bristol

Resposta da Richer Sounds - Bristol

Thank you for your 5 star review, it’s lovely to read your comments.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais