Richer Sounds - Bristol Opiniões 

2819
•
TrustScore: 5 em 5

4,9

143 Whiteladies Road, BS8 2QB Bristol, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Jonathon set up a demo for me, trying different speakers until I found the one I liked. Bought a WiiM Amp Ultra and Wharfdale Diamond 12.1i speakers for a great price and in my budget . 6 year warrant... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Always fantastic service from Richer Sounds and I am delighted with my purchases. This is a business which really knows how to treat customers well, and the staff all know their stuff too. Very highly... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great choice, expert team and good advice. O'h and online ordering and delivery is also good, if needed. Personally I prefer going in to meet my local professionals.

A empresa respondeu

Classificada 5 em 5 estrelas

It was a pleasure to visit the Bristol branch and have a warm welcome as usual from mark,who was very helpful and knowledgeable. He very kindly set up the demo room which helped us. decide what equipm... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Hi-fi
  2. também em
  3. Loja de dispositivos electrónicos
  4. Loja de televisões

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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4,9

Todas as opiniões

(2819)

24 562 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Some years later, back in Richer Sounds again.

Some years later and I’m back in Richer Sounds buying a big screen OLED TV. This time it was Bristol branch, rather than Exeter.

Now I’m a bit of a tricky customer when it comes to hi-fi and TV. Because I used to sell it. Some decades ago mind, but I know when someone is trying to pull the wool over my eyes.

It’s never happened yet in an RS store. And Bristol staff didn’t let me down either.

As a professional buyer (now) I’m always looking for someone who listens to what my requirements are and matches that against the available products and then details the relative merits of those products. In enough detail that I get the benefits but not too much detail that I’m swamped with info and confused.
Step forward and take a bow Noah. Perfect level of listening skills and balanced explanation. Fine customer service, always apologising for when he had to switch his attention to helping the trainee who was serving someone else.

I purchased a Sony Bravia 8 which due to its size and new arrival to the market it had to be delivered - gutted as I wanted to take it home that day, but you know what? I so enjoyed my time in Store I didn’t really mind leaving empty handed but a lot of ££ lighter!

If you need to buy hi-fi or TV and you aren’t sure of where to start, or even if you are very clued up - pop into your local Richer Sounds and chat to them. You can’t buy it cheaper, and you will struggle to get better service. Maybe equal, but not better.

13 de setembro de 2026
Opinião espontânea
logótipo da Richer Sounds - Bristol

Resposta da Richer Sounds - Bristol

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Competitive prices

Competitive prices. Extended warranty and knowledgeable helpful staff.

1 de setembro de 2026
logótipo da Richer Sounds - Bristol

Resposta da Richer Sounds - Bristol

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

Always helpful.

I’ve had several tv and hi-fi systems from Richer Sounds. Staff are always knowledgeable and helpful. They have found what they search for — A customer for life.

22 de agosto de 2026
logótipo da Richer Sounds - Bristol

Resposta da Richer Sounds - Bristol

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Excellent products

Excellent products, and extended warranty. Helpful and friendly staff. The ability to recycle the old equivalent TV was an added bonus.

3 de setembro de 2026
logótipo da Richer Sounds - Bristol

Resposta da Richer Sounds - Bristol

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

Purchased a Yamaha RS202D (Black)

Purchased a Yamaha RS202D (Black)
DAB/Bluetooth Stereo Receiver , collected at the Bristol branch.It was faulty, because the Bluetooth and radio tuner was not working.
The Receiver was replaced within a few days, and is working perfectly.

2 de setembro de 2026
logótipo da Richer Sounds - Bristol

Resposta da Richer Sounds - Bristol

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

From advice in the shop to delivery

From advice in the shop to delivery, everything went brilliantly, couldn't recommend more, will be using again

3 de setembro de 2026
Opinião espontânea
logótipo da Richer Sounds - Bristol

Resposta da Richer Sounds - Bristol

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

Really great service

Really great service. We bought a TV from RS for the first time (they were recommended as we normally use John Lewis). TV kept turning itself off and sound would disappear if you paused a programme. They swapped it no issues. Only too happy to help us.

24 de agosto de 2026
logótipo da Richer Sounds - Bristol

Resposta da Richer Sounds - Bristol

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

Epitome of customer service!

Epitome of customer service!! Quick, efficient and knowledgeable. 100% recommended.

27 de agosto de 2026
logótipo da Richer Sounds - Bristol

Resposta da Richer Sounds - Bristol

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

The staff listened to my needs when…

The staff listened to my needs when asking about wireless headphones phones. They were all very approachable, knowledgeable and professional. I am very pleased with my purchase. Many thanks to Mark and his team in Bristol and I hope they enjoyed the biscuits!!

24 de agosto de 2026
logótipo da Richer Sounds - Bristol

Resposta da Richer Sounds - Bristol

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Delighted by service and new TV

Delighted by service and new TV
Noah was so helpful
Already sent a friend to you who is looking for a new TV

24 de agosto de 2026
logótipo da Richer Sounds - Bristol

Resposta da Richer Sounds - Bristol

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

Staff are very helpful they have great…

Staff are very helpful they have great product knowledge which helps, ordering delivery all on time efficiently kept up to date with emails

23 de agosto de 2026
logótipo da Richer Sounds - Bristol

Resposta da Richer Sounds - Bristol

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Absolutely fantastic company

Absolutely fantastic company to deal with, spent a lot of money with them and they’re always so helpful and accommodating
.

22 de agosto de 2026
logótipo da Richer Sounds - Bristol

Resposta da Richer Sounds - Bristol

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Very helpful staff

Very helpful staff, answering my questions in store and via emails.
Dave especially at Bristol branch.

21 de agosto de 2026
logótipo da Richer Sounds - Bristol

Resposta da Richer Sounds - Bristol

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

polite, profesional, punctual

phoned for advice on a new tv, telephone staff were very polite & provided great recommendations. Purchased item & delivery was very quick arriving a few days before my booked installation.
Thoroughly recommend RSBristol & many thanks for all your help.

21 de agosto de 2026
logótipo da Richer Sounds - Bristol

Resposta da Richer Sounds - Bristol

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

Super fast delivery to store for easy…

Super fast delivery to store for easy collection. Great tracking info and was called by store right after delivery.

20 de agosto de 2026
logótipo da Richer Sounds - Bristol

Resposta da Richer Sounds - Bristol

Thanks for your kind review, we look forward to your next visit.

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