Richer Sounds - Bristol Opiniões 

2739
TrustScore: 5 em 5

4,9

143 Whiteladies Road, BS8 2QB Bristol, GB


Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Very good service and a competitive price, as usual. I only completed my order of a pair of speakers at 17:29hrs for next day delivery and received immediate confirmation that it would be delivered th... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

My 5 year old TV I bought from Richer Sounds went wrong. It could not be repaired due to its age but I was offered a generous voucher to spend at Richer Sounds. The Bristol staff I spoke to over the p... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I had the pleasure of dealing with Harry for my purchases , what a superstar that provided great customer service. The whole team at Bristol are always brillant.

A empresa respondeu

Classificada 5 em 5 estrelas

always a pleasure to use, i have been a customer at this store for many years now, they have never let me down. whatever the business and marketing teams do behind the scenes, the staff in this stor... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Hi-fi
  2. Loja de dispositivos electrónicos
  3. Loja de televisões

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(2739)

23 803 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Very rare these days to get such good customer service

I rang the number, it was answered within a few seconds. The guy was very polite and well informed and sorted me out with the right TV in minutes and ensured I had it delivered on time. It is very rare these days to deal with businesses like this which just make it an easy pleasant experience

19 de março de 2026
logótipo da Richer Sounds - Bristol

Resposta da Richer Sounds - Bristol

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

Five stars....

Five stars....

However I do not believe in giving reviews via third parties.

The transaction is between seller and purchaser.

15 de março de 2026
logótipo da Richer Sounds - Bristol

Resposta da Richer Sounds - Bristol

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

Always a stress free informative visit…

Always a stress free informative visit to Richer Sounds
Fantastic QLED TV with over £100 off of the marked price ❤️

13 de março de 2026
logótipo da Richer Sounds - Bristol

Resposta da Richer Sounds - Bristol

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 4 em 5 estrelas

Late goods

Hi Not sure what the issue is but I have not received my ordered goods yet.

12 de março de 2026
logótipo da Richer Sounds - Bristol

Resposta da Richer Sounds - Bristol

Thanks for the feedback although huge apologies for any unexpected delay in receiving the goods - I will get onto the branch asap and have them call you to resolve this. Of course if I can be of any more help in the meantime do let me know..

seniorcomplaintsteam@richersounds.com

Apologies again,

Tom Griffiths
Head of Customer Experience
Richer Sounds

Classificada 5 em 5 estrelas

Always a pleasure to shop at richer…

Always a pleasure to shop at richer sounds. This time I was looking for a stylus cartridge for my father's old 'obselete' turntable.
The fella who served me was very helpful in finding me a correct compatible part made by another company with the same fittings, arranging for it to be delivered Saturday morning when I had ordered on Thursday afternoon, and also demonstrating on a shop turntable how to easily remove and replace the stylus.
Never had anything but the best service from Richer Sounds, would recommend every time.

12 de março de 2026
logótipo da Richer Sounds - Bristol

Resposta da Richer Sounds - Bristol

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Patience.

Patience.
Mark achieved the right result.

11 de março de 2026
logótipo da Richer Sounds - Bristol

Resposta da Richer Sounds - Bristol

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Friendly

Friendly, knowledgeable staff, great products at a good price

7 de março de 2026
logótipo da Richer Sounds - Bristol

Resposta da Richer Sounds - Bristol

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Great service

The server spent some time with me to understand my needs (a small portable amp). When the item arrived in store and we realised that it needed an extra part, he helped me with that as well. Very good customer service.

4 de março de 2026
logótipo da Richer Sounds - Bristol

Resposta da Richer Sounds - Bristol

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

The customer service was top class-…

The customer service was top class- warm, engaging and informative without overselling. As a retired manager and coach in customer service for a major retailer, I recognise and appreciate this. Collecting the purchase from the store was far less stressful than the abysmal home delivery nonsense I experienced last time I went for that option. Once bitten twice shy. So, good job!

6 de março de 2026
logótipo da Richer Sounds - Bristol

Resposta da Richer Sounds - Bristol

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

Know their stuff and no pushiness

Knowledgeable, informed and good to deal with. Good advice and no pushy sales. Thank you Dave!

6 de março de 2026
logótipo da Richer Sounds - Bristol

Resposta da Richer Sounds - Bristol

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

Exceptional service from Richer Sounds

I choose Richer Sounds because the level of service you get is always exceptional.

Due to reasons beyond my control I needed to exchange two 43" TV's for two 32' Gaming Monitors. Mark helped me choose two Gaming Monitors with the exact spec I needed and the exchange process couldn't have been easier.

Thank you 🙏

1 de março de 2026
logótipo da Richer Sounds - Bristol

Resposta da Richer Sounds - Bristol

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

Mark Bristol Store Manager

Mark, the Bristol store manager has the best customer service skills of anyone I’ve ever met. Plus, he’s very funny. A pleasure to spend money with Richer Sounds.

11 de março de 2026
logótipo da Richer Sounds - Bristol

Resposta da Richer Sounds - Bristol

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

Simply the BEST

Used telesales for purchase service excellent throughout
Very polite and friendly
Full explanation of product
Well done Noah 5*+

3 de março de 2026
logótipo da Richer Sounds - Bristol

Resposta da Richer Sounds - Bristol

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

Dvd player changed to record.

I was offered a refund with no hesitation. I decided to use the funds to purchase something else from Richer Sounds. It is always very straightforward.

2 de março de 2026
logótipo da Richer Sounds - Bristol

Resposta da Richer Sounds - Bristol

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

The staff were very supportive and…

The staff were very supportive and listened with interest.
Would I shop there again? Yes.
Would I recommend their shop/service? Yes.

28 de fevereiro de 2026
logótipo da Richer Sounds - Bristol

Resposta da Richer Sounds - Bristol

Thank you for your wonderful feedback

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais