Very good service and a competitive price, as usual. I only completed my order of a pair of speakers at 17:29hrs for next day delivery and received immediate confirmation that it would be delivered th... Ver mais
A empresa respondeu
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Very good service and a competitive price, as usual. I only completed my order of a pair of speakers at 17:29hrs for next day delivery and received immediate confirmation that it would be delivered th... Ver mais
A empresa respondeu
My 5 year old TV I bought from Richer Sounds went wrong. It could not be repaired due to its age but I was offered a generous voucher to spend at Richer Sounds. The Bristol staff I spoke to over the p... Ver mais
A empresa respondeu
I had the pleasure of dealing with Harry for my purchases , what a superstar that provided great customer service. The whole team at Bristol are always brillant.
A empresa respondeu
always a pleasure to use, i have been a customer at this store for many years now, they have never let me down. whatever the business and marketing teams do behind the scenes, the staff in this stor... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
143 Whiteladies Road, BS8 2QB, Bristol, Reino Unido
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I rang the number, it was answered within a few seconds. The guy was very polite and well informed and sorted me out with the right TV in minutes and ensured I had it delivered on time. It is very rare these days to deal with businesses like this which just make it an easy pleasant experience

Resposta da Richer Sounds - Bristol
The lady who served me (Linda?- not sure

Resposta da Richer Sounds - Bristol
Five stars....
However I do not believe in giving reviews via third parties.
The transaction is between seller and purchaser.

Resposta da Richer Sounds - Bristol
Great headphone advice, able to try several models and price matched

Resposta da Richer Sounds - Bristol
Always a stress free informative visit to Richer Sounds
Fantastic QLED TV with over £100 off of the marked price ❤️

Resposta da Richer Sounds - Bristol
Hi Not sure what the issue is but I have not received my ordered goods yet.

Resposta da Richer Sounds - Bristol
Always a pleasure to shop at richer sounds. This time I was looking for a stylus cartridge for my father's old 'obselete' turntable.
The fella who served me was very helpful in finding me a correct compatible part made by another company with the same fittings, arranging for it to be delivered Saturday morning when I had ordered on Thursday afternoon, and also demonstrating on a shop turntable how to easily remove and replace the stylus.
Never had anything but the best service from Richer Sounds, would recommend every time.

Resposta da Richer Sounds - Bristol

Resposta da Richer Sounds - Bristol
I always try and use Richers Sounds if I can, they have great client service, great products and prices.

Resposta da Richer Sounds - Bristol

Resposta da Richer Sounds - Bristol
Superb customer service. Would not hesitate to recommend Richer sounds.

Resposta da Richer Sounds - Bristol
The server spent some time with me to understand my needs (a small portable amp). When the item arrived in store and we realised that it needed an extra part, he helped me with that as well. Very good customer service.

Resposta da Richer Sounds - Bristol
The customer service was top class- warm, engaging and informative without overselling. As a retired manager and coach in customer service for a major retailer, I recognise and appreciate this. Collecting the purchase from the store was far less stressful than the abysmal home delivery nonsense I experienced last time I went for that option. Once bitten twice shy. So, good job!

Resposta da Richer Sounds - Bristol
Knowledgeable, informed and good to deal with. Good advice and no pushy sales. Thank you Dave!

Resposta da Richer Sounds - Bristol
I choose Richer Sounds because the level of service you get is always exceptional.
Due to reasons beyond my control I needed to exchange two 43" TV's for two 32' Gaming Monitors. Mark helped me choose two Gaming Monitors with the exact spec I needed and the exchange process couldn't have been easier.
Thank you 🙏

Resposta da Richer Sounds - Bristol
Mark, the Bristol store manager has the best customer service skills of anyone I’ve ever met. Plus, he’s very funny. A pleasure to spend money with Richer Sounds.

Resposta da Richer Sounds - Bristol
Used telesales for purchase service excellent throughout
Very polite and friendly
Full explanation of product
Well done Noah 5*+

Resposta da Richer Sounds - Bristol
I was offered a refund with no hesitation. I decided to use the funds to purchase something else from Richer Sounds. It is always very straightforward.

Resposta da Richer Sounds - Bristol
The staff were very supportive and listened with interest.
Would I shop there again? Yes.
Would I recommend their shop/service? Yes.

Resposta da Richer Sounds - Bristol
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