The telesales representative (Sean) was very helpful with the choice of hifi as an anniversary present for my husband. The system is perfect for our home and my husband loves it! The amp alone(Cambrid... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
The telesales representative (Sean) was very helpful with the choice of hifi as an anniversary present for my husband. The system is perfect for our home and my husband loves it! The amp alone(Cambrid... Ver mais
A empresa respondeu
Received a call back after requesting information about a Samsung soundbar via email. Staff member talked me through the features and answered all of my questions knowledgeably. Bought the item and re... Ver mais
A empresa respondeu
Fantastic advice, customer service, and communications from Bromley's Richer Sounds shop staff. Exceptionally speedy service. Internet radio/CD unit available for collection from the store within just... Ver mais
A empresa respondeu
Always had brilliant professional knowledgeable advise. Been a customer for over 25 years. I met Shaun 18 months ago when he was just begining and now he's a smart trustworthy person.
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
48 East Street, BR1 1QW, Bromley, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The telesales representative (Sean) was very helpful with the choice of hifi as an anniversary present for my husband. The system is perfect for our home and my husband loves it! The amp alone(Cambridge) was worth the majority of the price and the Denon deck and Wharfdale speakers are brilliant. The staff answer promptly and are very friendly.

Resposta da Richer Sounds - Bromley

Resposta da Richer Sounds - Bromley
Fantastic advice, customer service, and communications from Bromley's Richer Sounds shop staff. Exceptionally speedy service. Internet radio/CD unit available for collection from the store within just 24 hours. of ordering by 'phone . A very pleasant and easy purchase at a very competitive price. I will certainly use Bromley's Richer Sounds store for future purchases. Many thanks to Tom and the 'crew' for their exceptional customer care and service. Very highly recommended Five Star service.

Resposta da Richer Sounds - Bromley
Unfortunately product was not working as it should but Tommy from Bromley branch is currently looking into this for me, as always superb customer service.

Resposta da Richer Sounds - Bromley
Always had brilliant professional knowledgeable advise.
Been a customer for over 25 years.
I met Shaun 18 months ago when he was just begining and now he's a smart trustworthy person.

Resposta da Richer Sounds - Bromley
Received a call back after requesting information about a Samsung soundbar via email. Staff member talked me through the features and answered all of my questions knowledgeably. Bought the item and received it when I was told it would arrive. Great price, too.

Resposta da Richer Sounds - Bromley
Staff was helpful and keen to find the right tv for me.

Resposta da Richer Sounds - Bromley
Sales reps were busy when I first walked in which I appreciate. However it took a little long for one of them to make eye contact verify my presence, but once they did I waited around.
I must say though, had I not pretty much made up my mind to purchase that day, and was browsing with possible intentions of buying, I may have walk out, because the store is awkwardly small, and when you are not being immediately acknowledged by some means of communication, it becomes a little weird and you do find yourself asking yourself very quickly "Can they not see me".
The sales reps was very pleasant and informative. I think I was served by a Manager if I'm not mistaken. Him and his colleague seem to combine well with each other, not cluttering information or talking over each other. I enjoyed the brainstorming and the sales experience regarding the items I was comparing, and appreciated their honesty. They listened well and did not over complicate Reponses to my questions.
From me to Richer sounds, You have always providing good customer service on my visits, but better than this, you have always providing good pricing. Stick to this motto, and you will achieve your customer for life goal. I am 42 and made my first purchase in my early teens.
Till the next time...
Kind Regards
Satisfied Customer.
Tommy and Matt at Richer Sounds Bromley store provided excellent and very professional advice to help me decide which 55 inch TV would be the best one to purchase based on the information l provided. It was a real pleasure to receive such informative advise and l highly recommend Richer Sounds Bromley for all Audio needs having also purchased previous items via this store.

Resposta da Richer Sounds - Bromley
Excellent service in Bromley shop. I loved the way I was served. Very well organised.

Resposta da Richer Sounds - Bromley

Resposta da Richer Sounds - Bromley
Helpful, knowledgeable staff. Explained in details aspects difficult to grasp. Kind and considerate. Polite.

Resposta da Richer Sounds - Bromley
Price of turntable. Delivery schedule and ease of purchase. Not forgetting the great richer sounds guarantee. Can't beat them.

Resposta da Richer Sounds - Bromley
Prompt answering of initial call, superb help from store & satisfied like previous purchase.
Well done , very happy to recommend

Resposta da Richer Sounds - Bromley
I called at the shop at 10.40am not knowing that the opening time was midday. Paul came to the door and let me in. He couldn’t have been more helpful and knowledgeable and I bought the television most suited for my needs.
It arrived at my flat three days later and I am delighted with it. This was the sort of service I have always got from Richer Sounds.

Resposta da Richer Sounds - Bromley
Very quick delivery and price was very competitive

Resposta da Richer Sounds - Bromley
Phone sale that was given as much attention and support as if I'd be there in person. Very impressed.

Resposta da Richer Sounds - Bromley
Expert advice and great service from all in Bromley!

Resposta da Richer Sounds - Bromley
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.