Very friendly and approachable staff, extremely attentive to what I needed. I was going to order online but last minute decided to go old school and actually visit the store, and I am very glad I did... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Very friendly and approachable staff, extremely attentive to what I needed. I was going to order online but last minute decided to go old school and actually visit the store, and I am very glad I did... Ver mais
A empresa respondeu
The service I received was terrific from start to finish. The staff were extremely knowledgeable and helpful on the three occasions I visited the Bromley branch. Delivery service was also terrific. It... Ver mais
A empresa respondeu
First class service and expert help from Matt . Went well beyond the norm . Also very patient and explained all the advantages and disadvantages of certain Tv’s that I needed fir an elderly, vulnerabl... Ver mais
A empresa respondeu
I went in store to browse for a pair of speakers, Tom was very helpful in helping me to decide on a what would be best for my budget. I came back a couple days later to buy the speakers and they arriv... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
48 East Street, BR1 1QW, Bromley, Reino Unido
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Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent service on the phone and in store (Bromley)
Fast excellent advice communication and always ready to help , from shop to vehicle big Thanks to Thomas and colleague apologies forgot your name short guy bald head big beard lol ,,, lovely fella ,,, for all your help much appreciated 10/10 *****+👍 cheers guys product 85” Hisense Tv is excellent and at a fantastic price 🫡

Resposta da Richer Sounds - Bromley

Resposta da Richer Sounds - Bromley
Excellent service. The assistant manager went beyond normal expectations to help.

Resposta da Richer Sounds - Bromley
Great service from initially Tommy and then Paul when I returned to purchase the product. Excellent knowledge from all staff which makes it easy to make a decision on which product is best.

Resposta da Richer Sounds - Bromley
Very helpful with telephone query and order. Really made me feel like they wanted to assist. Clear explanations of process and was guided through online payment. Much appreciated.

Resposta da Richer Sounds - Bromley
Staff at the Bromley branch were very helpful. I turned up without booking and they set up an audition for me there and then. The item I chose wasn't available at the branch but I was able to get it delivered without fuss a couple of days later. Overall a good experience

Resposta da Richer Sounds - Bromley
Had a great experience buying an LG tv from your Bromley branch. Paul gave excellent advice and would give him 10 out of 10.

Resposta da Richer Sounds - Bromley
Great customer service and extended 6 year warranty is great. I had a problem with a amp i got and took it back to bromley store and spoke to tommy who was a great help. Swapped the amp for a new one there and then. I will continue to get all my audio stuff from richer sounds

Resposta da Richer Sounds - Bromley
Had to travel to Bromley to pick up an amp which had been reserved by my local store. Amp was ready waiting and I was able to get budget cables without upsell. Have had good experience with other Richer outlets - but this was above and beyond.

Resposta da Richer Sounds - Bromley

Resposta da Richer Sounds - Bromley
Incredibly helpful and very friendly. Everyone so nice even on the phone.

Resposta da Richer Sounds - Bromley
Problem with online ordering (lack of email confirmation) resolved over the phone. Phone call received from shop to say that item was ready for collection. Item still not showing in order history, however service in Bromley shop exemplary.

Resposta da Richer Sounds - Bromley
I had a great experience purchasing the Kanto YU6 speakers and matching stands from Richer Sounds Bromley. The team was very accommodating and helpful throughout the ordering process, answering my questions and making everything smooth and straightforward.
The speakers sound fantastic and the stands are a perfect match. Really pleased with both the product and the excellent customer service. Highly recommend Richer Sounds Bromley!

Resposta da Richer Sounds - Bromley
Fantastic customer service from Tommy in the Bromley Store. Arranged an exchange for me and really went the extra mile. Everyone in the store seemed friendly, knowledgeable and enthusiastic - such a great experience compared to other companies or online-only

Resposta da Richer Sounds - Bromley
The service was a good and friendly experience in the store. My equipment was delivered next day as stated.

Resposta da Richer Sounds - Bromley
I'd been researching TVs online and getting somewhat overwhelmed with all the technology - going into Richer Sounds and speaking to a very helpful employee - Tommy - made everything much clearer. The ability to view a couple of models in real life rather than just looking online made the decision much easier. Tommy was very patient and helpful. Delivery was amazingly quick. The whole process was very positive and I wouldn't hesitate to recommend Richer Sounds.

Resposta da Richer Sounds - Bromley
Clear, fast and brilliant shop and service. Stephen was there who helped me with a record player within my budget and needs and was brilliant. I had some existing speakers that I brought in, and another device, told me that one device I brought wasn’t required, good, I could send that back. Great, loading bay outside the shop too. Marvellous.

Resposta da Richer Sounds - Bromley
Knew what they were talking about, patient, helpful, looked up different products

Resposta da Richer Sounds - Bromley
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