Our order was placed over the telephone with your Cambridge shop - your staff were very helpful and gave useful and helpful advice. The order process was handled quickly, efficiently and effectively.... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Our order was placed over the telephone with your Cambridge shop - your staff were very helpful and gave useful and helpful advice. The order process was handled quickly, efficiently and effectively.... Ver mais
A empresa respondeu
At the local branch I was able to talk to the person I first made contact with easily when I had queries about products. And when he was unavailable I still got the info I needed via email from other... Ver mais
A empresa respondeu
Picked up a new deck recently which I’m very happy with. Very convenient to be able to collect in person and staff were friendly and efficient. I recommend this store for their selection and good valu... Ver mais
A empresa respondeu
I received some excellent advice on an audio system by phone and email, but wishing to see some physical examples of the recommended items, I travelled to the Cambridge store. Sadly this was nowhere n... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
25 Hills Road, CB2 1NW, Cambridge, Reino Unido
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Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Excellent service. Wanted a sound bar I had three in mind TJ recommended the one I had as first choice. Extremely knowledgeable and helpful

Resposta da Richer Sounds - Cambridge
ALWAYS have a great experience with Richer sounds, that’s why I’m a regular customer when it comes to big tv appliances.

Resposta da Richer Sounds - Cambridge
Good reviews and advise from R.S as always
The first time I have brought an LG TV 55" C5 I have another TV that is Samsung that is also very good but the LG was at a more reasonable price and features seemed as good if not better a very good 6 year warranty helped the decision & purchase from Richer Sounds I will be back thanks-

Resposta da Richer Sounds - Cambridge
So many companies these days deliver mediocre/poor service and it makes a refreshing change to do business with a company that knows about the products they are selling.
Richer Sounds also makes the customer feel valued, again a bit rare these days.
Although I knew what I wanted to buy, Paul was very helpful in answering some technical queries about the product and arranged very prompt delivery.
Post sale I had one or two questions which were also dealt with immediately.
This is what customer service is all about and encourages me to go back for any future purchase. Fully recommend.

Resposta da Richer Sounds - Cambridge
Good telephone service,and fast prompt delivery

Resposta da Richer Sounds - Cambridge
Called the Cambridge shop to enquire about noise cancelling earbuds and TJ was really helpful, listening to my requests and came up with the Nothing earplugs as an option. Went in next day and purchased some. Nice relaxed service and informative information. Very happy

Resposta da Richer Sounds - Cambridge
Deputy store manager for cambridge (Paul I think) was really helpful, super friendly and knows his stuff. Suitably impressed and will continue to use richer sounds because of this experience.

Resposta da Richer Sounds - Cambridge
First class as always. Got excellent advice on the right tv's to get when i called the sales phone number and unlike most places you call none of the stupid talking to a machine nonsense.
Been using Richer Sounds since the 90s and always my first and only choice for tv or hi fi.
Use this company with confidence.

Resposta da Richer Sounds - Cambridge
Tremendous experience. It's the first time of buying something from Richer Sounds, but a brand which obviously takes customer service seriously. Tom from Cambridge was brilliant in helping me get a new UST projector and getting it for a competitive price so I will definitely be keeping them top of the list for future AV purchases.

Resposta da Richer Sounds - Cambridge
Excellent advice from Paul at Richer Sounds Cambridge !! . Everything i could ever ask was explained clearly and am now blown away by the picture on my new LG TV. Who could ask for more

Resposta da Richer Sounds - Cambridge
Staff were helpful and supportive - made the whole experience very simple.

Resposta da Richer Sounds - Cambridge
Excellent competent company - gave reasonable advice on headphones, good communication and overall experience. Thoroughly recommended!

Resposta da Richer Sounds - Cambridge
I have trusted Richer Sounds ever since the owner made the lovely gift of the firm to the staff when he retired. I had several headphones in mind, but when I found Richer Sounds sold one on those on my shortlist, my decision was made.
I enjoyed viewing the range of electronics in the shop.

Resposta da Richer Sounds - Cambridge
A great knowledgeable team who were very helpful.

Resposta da Richer Sounds - Cambridge
I have been buying kit from them for over 20 years and just ordered up another Monitor Audio speaker package including sub woofer. The experts in their Cambridge shop are always there on the phone to help and advise, even with my old Denon 6400 avr that I have just moved to my PC they are on hand for tricky technical tips getting it working.

Resposta da Richer Sounds - Cambridge
What can l say “nothing” if you are reading this you are wasting your time.
Just have a good look at what’s on offer, in store, online, what ever method you have, make your mind up, look at the offers that go with it and buy.
That’s it, you can go and get stitched up somewhere else now, because that will never happen at Richer Sounds. I could say so make you would not beleave me, so just do it and sit back and enjoy your purchase.
I KNOW NOW DO IT

Resposta da Richer Sounds - Cambridge
Great experience, very happy with product. I think they need to up sales people at the weekend

Resposta da Richer Sounds - Cambridge
Good advice , good prices and efficient delivery , not the first or last time i will buy from this company

Resposta da Richer Sounds - Cambridge
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