I had the pleasure of working with Michael and Jonathan who assisted me in selecting a TV. They guided me through the options and set me up from my home, having also organised for the tripod to be bu... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I had the pleasure of working with Michael and Jonathan who assisted me in selecting a TV. They guided me through the options and set me up from my home, having also organised for the tripod to be bu... Ver mais
A empresa respondeu
We go to richer sound every time for our home entertainment systems Staff there are so helpful and patient I’m quite fussy when it comes to home entertainment Just bought Sonos Arc ultr... Ver mais
A empresa respondeu
Excellent experience. Item was out of stock, but I was told that the Cardiff branch had one that had been a display model, so was offered it at a reduced price. I accepted and spoke to the branch who... Ver mais
A empresa respondeu
Have made regular purchases from Richer Sounds since 1991 and the service has always been first class. Particular thanks to Dan and staff at the Cardiff store whose advice and customer service is seco... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
106 Cowbridge Road East, CF11 9DX, Cardiff, Reino Unido
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Aaron was very friendly and knowledgeable and helpful

Resposta da Richer Sounds - Cardiff
It’s the excellent advice and good friendly service and a superb selection quality equipment

Resposta da Richer Sounds - Cardiff
Both members of staff very helpful to someone who does not know a lot about stereo systems apart from knowing the music he loves to hear. Back listening to my music after a lapse of about 3 years due to my wife's Alzheimer's, so many thanks.

Resposta da Richer Sounds - Cardiff

Resposta da Richer Sounds - Cardiff
From the help I received to the payment of the product the service was smooth. Aaron and Jonathan provided very patient service, gave good advice and arranged everything brilliantly.
The only thing that this purchase down was DPD, instead of next working day service I got 3 day service. If you can dont get DPD to deliver.
Jonathan got hold of the couriers and sorted things out and limited the delay and arranged the refund of next working day service charge very quickly.
Highly recommend Richer Sounds Cardiff and there team.

Resposta da Richer Sounds - Cardiff
Pleased you were able to demonstrate Freely tv to me (Currys could not) and your advice on sets with best sound as I am hard of hearing. I am very pleased with the Hisense full HD 32" to fit in our kitchen as it does not require an areal. The TV guide allows you to go back as well as forward which is brilliant we will never miss a program again. Thanks again the set is so simple to use once you've set up the catchup permissions just the job for us oldies.

Resposta da Richer Sounds - Cardiff
The chap in Cardiff was very helpful, particularly when I had been accidentally charged twice!

Resposta da Richer Sounds - Cardiff
Richer Sounds continue to impress. I’ve bought several products from them and the quality has always been spot‑on. I originally thought their email support wasn’t responding, but the reply had gone straight into my spam folder. Once I found it, the information was clear, helpful, and exactly what I needed while looking to purchase a projector. Great products and great service still one of the best retailers around.

Resposta da Richer Sounds - Cardiff
Superb service and the informative and help I needed

Resposta da Richer Sounds - Cardiff
Very helpful, great advice on speaker wire, sounds much better, will be looking for new speakers soon,

Resposta da Richer Sounds - Cardiff
The team is helpful both on the phone and in person. Price matched the soundbar I wanted. I arrived before store opening to collect but they still let me in and helped carry the item to the car and load it. I've since completed a retrospective price beat with a different member of staff and just as helpful as others. Would highly recommend.

Resposta da Richer Sounds - Cardiff
Always good dealing with richer sounds nothing is ever too much bother and you always seem to get the right results

Resposta da Richer Sounds - Cardiff
Very friendly knowledgeable staff in store and agreed to source me a remote with a solar panel when the tv arrived without one. 6 year warranty is excellent. Would recommend visiting the showroom as most tvs are on display and you’re welcome to play with them.

Resposta da Richer Sounds - Cardiff
Fast friendly service, had an issue with the tv they swapped it no fuss would recommend to anyone. Been using them for years and will continue to.

Resposta da Richer Sounds - Cardiff
Outstanding service and excellent prices, it is a real joy to shop again with Richer Sounds. All the staff in the Cardiff Branch are highly professional and extremely knowledgeable about all the products they sell. Jonathan has given me excellent answers to all my questions.
I purchased a TEAC W1200 double cassette player which has proved to be a brilliant player and a brilliant recorder.
I would strongly recommend Richer Sounds to anyone wishing to build an excellent music or media system.

Resposta da Richer Sounds - Cardiff
Great experience from first enquiry to product delivery. Friendly staff couldn't be more helpful. Would recommend without a second thought

Resposta da Richer Sounds - Cardiff
Professional, thoughtful approach. Dan in Cardiff store was excellent

Resposta da Richer Sounds - Cardiff
I recently purchased a new record player (Audio Technical) from a store at the beginning of April for £300 to replace the one I have carefully maintained for many years. A few days ago, the needle snapped during its normal use. When I tried to phone customer service, they told me that the needle was not covered under warranty and they tried to get me to buy a new needle for £49!The response is disappointing, having spent a huge amount on a record player which should have been high-quality and durable. I did not expect for any part of the product to fail so soon. My experience has left me concerned by the lack of quality and reliability of the products and service provided by Richer Sounds.

Resposta da Richer Sounds - Cardiff
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