I wanted to hear a few speakers before deciding which to choose. The Fulham Rd branch staff were all very helpful & Alistair spent a great deal of time making sure I made an informed choice before le... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I wanted to hear a few speakers before deciding which to choose. The Fulham Rd branch staff were all very helpful & Alistair spent a great deal of time making sure I made an informed choice before le... Ver mais
A empresa respondeu
Usual fabulous friendly service, super price, extra discount for signing up as a member or some such online. Guys in the Chelsea store loaded tv into kerbside car for me. Been using Richer Sounds for... Ver mais
A empresa respondeu
My loudspeaker purchase arrived only yesterday so still assessing them but sofar they are sounding great and a big improvement on my old speakers. I would particularly like to thank Alistair of the t... Ver mais
A empresa respondeu
Richer Sounds online would not accept my payment. It declined two separate cards. I phoned customer services and the guy who answered was VERY helpful. I eventually paid by bank transfer.
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
258 Fulham Road, SW10 9EL, London, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Resposta da Richer Sounds - Chelsea
I found they let me look around and get a feel of what might suit my needs and was very helpfull in showing what I really came in for saving me some money .

Resposta da Richer Sounds - Chelsea
I called the Chelsea’s branch today,for technical support and spoke to Liz who I found to be very knolagable helpful and patient. in her field.
Sincerely Ann

Resposta da Richer Sounds - Chelsea
Consistently the greatest company to purchase from. Great knowledge. Great prices. Great service.

Resposta da Richer Sounds - Chelsea
I called the Richer Sounds helpdesk for more information regarding an offer on a receiver. They provided me an additional GBP20 on an already very discounted product. The helpdesk forwarded my call to the local Chelsea shop for same day pick up. The Chelsea shop wrapped the box in waterproof plastic and create a very secure handle for easy carrying. Friendly shop personnel and excellent service.

Resposta da Richer Sounds - Chelsea
Darren at Richer Sounds in Chelsea was very responsive, knowledgeable and pleasant. We upgraded our Sonos amps and used an installation service, outsourced by Richer, which was equally excellent.

Resposta da Richer Sounds - Chelsea
Bought the wrong item and exchanged it for the correct sized one. Very good service, simple and efficient and despatched quickly. Can't fault it.

Resposta da Richer Sounds - Chelsea
Great service and product knowledge. Always come to Richer Sounds. It’s my 4th TV. Very happy customer.

Resposta da Richer Sounds - Chelsea
The individual who helped me complete my purchase was Ed in the Chelsea customer services department. I cannot stress how much effort & helpfulness he showed, for which I’m deeply grateful. He did several searches for the product I wanted, across several uk branches. He rang me back several times to update me on what was happening & organised everything. He is a great credit to the richer sounds team & has ensured that I will come to Richer Sounds first whenever I plan to purchase electrical equipment next time. Please give this man some sort of medal. Thanks Ed!!

Resposta da Richer Sounds - Chelsea
Very happy
Good service efficient
Delivery on time
Accurate description
Really good advice and helpful staff in store who guided me to a better product than I would have bought otherwise, for the same money.

Resposta da Richer Sounds - Chelsea
Good experience especially with Loïc who was very patient with me and explained a few technical things I would have to do.

Resposta da Richer Sounds - Chelsea
Very helpful and accommodating. Quick responses. Beats non-personal online shopping every day and at the same price level!

Resposta da Richer Sounds - Chelsea
I received an excellent service as usual.
The staff at Chelsea branch is knowledgeable and provides the best advice. I will rely on them for future upgrades of my audio system.

Resposta da Richer Sounds - Chelsea
Just picked my headphone at the store and they are also very helpful and kind. Have a look around the speakers and just feel relaxed.

Resposta da Richer Sounds - Chelsea
I went to all the other shops first and wish I had saved the effort. Great advice, no upselling, a great range of products at good prices and friendly staff willing to spend the time with you might the right decision for you

Resposta da Richer Sounds - Chelsea
Recent purchase was done over the phone. The sales person was polite ,as per, and helpful. Been buying from you for over 20 years. Service is always top notch.thank you

Resposta da Richer Sounds - Chelsea
Excellent customer service. Good communication, good product at good price.

Resposta da Richer Sounds - Chelsea
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