Richer Sounds - Chelsea Opiniões 

973
TrustScore: 5 em 5

4,9

258 Fulham Road, SW10 9EL London, GB


Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I wanted to hear a few speakers before deciding which to choose. The Fulham Rd branch staff were all very helpful & Alistair spent a great deal of time making sure I made an informed choice before le... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Usual fabulous friendly service, super price, extra discount for signing up as a member or some such online. Guys in the Chelsea store loaded tv into kerbside car for me. Been using Richer Sounds for... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

My loudspeaker purchase arrived only yesterday so still assessing them but sofar they are sounding great and a big improvement on my old speakers. I would particularly like to thank Alistair of the t... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Richer Sounds online would not accept my payment. It declined two separate cards. I phoned customer services and the guy who answered was VERY helpful. I eventually paid by bank transfer.

A empresa respondeu


Informações sobre a empresa

  1. Hi-fi
  2. Loja de dispositivos electrónicos
  3. Loja de televisões

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

973 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(973)

23 583 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Service

Honest, quick and constructive service

27 de outubro de 2025
logótipo da Richer Sounds - Chelsea

Resposta da Richer Sounds - Chelsea

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Technical support

I called the Chelsea’s branch today,for technical support and spoke to Liz who I found to be very knolagable helpful and patient. in her field.
Sincerely Ann

29 de outubro de 2025
Opinião espontânea
logótipo da Richer Sounds - Chelsea

Resposta da Richer Sounds - Chelsea

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Just great.

Consistently the greatest company to purchase from. Great knowledge. Great prices. Great service.

21 de outubro de 2025
logótipo da Richer Sounds - Chelsea

Resposta da Richer Sounds - Chelsea

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Great service and great discount

I called the Richer Sounds helpdesk for more information regarding an offer on a receiver. They provided me an additional GBP20 on an already very discounted product. The helpdesk forwarded my call to the local Chelsea shop for same day pick up. The Chelsea shop wrapped the box in waterproof plastic and create a very secure handle for easy carrying. Friendly shop personnel and excellent service.

19 de outubro de 2025
logótipo da Richer Sounds - Chelsea

Resposta da Richer Sounds - Chelsea

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Responsive, knowledgeable & pleasant!

Darren at Richer Sounds in Chelsea was very responsive, knowledgeable and pleasant. We upgraded our Sonos amps and used an installation service, outsourced by Richer, which was equally excellent.

18 de outubro de 2025
logótipo da Richer Sounds - Chelsea

Resposta da Richer Sounds - Chelsea

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

Great service and product knowledge

Great service and product knowledge. Always come to Richer Sounds. It’s my 4th TV. Very happy customer.

10 de outubro de 2025
logótipo da Richer Sounds - Chelsea

Resposta da Richer Sounds - Chelsea

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Ed was brilliant!The individual who helped me complete…

The individual who helped me complete my purchase was Ed in the Chelsea customer services department. I cannot stress how much effort & helpfulness he showed, for which I’m deeply grateful. He did several searches for the product I wanted, across several uk branches. He rang me back several times to update me on what was happening & organised everything. He is a great credit to the richer sounds team & has ensured that I will come to Richer Sounds first whenever I plan to purchase electrical equipment next time. Please give this man some sort of medal. Thanks Ed!!

11 de outubro de 2025
logótipo da Richer Sounds - Chelsea

Resposta da Richer Sounds - Chelsea

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

Really good advice and helpful staff in…

Really good advice and helpful staff in store who guided me to a better product than I would have bought otherwise, for the same money.

2 de outubro de 2025
logótipo da Richer Sounds - Chelsea

Resposta da Richer Sounds - Chelsea

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Good experience especially with Loïc…

Good experience especially with Loïc who was very patient with me and explained a few technical things I would have to do.

6 de outubro de 2025
logótipo da Richer Sounds - Chelsea

Resposta da Richer Sounds - Chelsea

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Very helpful and accommodating

Very helpful and accommodating. Quick responses. Beats non-personal online shopping every day and at the same price level!

7 de outubro de 2025
logótipo da Richer Sounds - Chelsea

Resposta da Richer Sounds - Chelsea

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

5 star service

I received an excellent service as usual.
The staff at Chelsea branch is knowledgeable and provides the best advice. I will rely on them for future upgrades of my audio system.

11 de setembro de 2025
logótipo da Richer Sounds - Chelsea

Resposta da Richer Sounds - Chelsea

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

Great at Richer Sounds

Just picked my headphone at the store and they are also very helpful and kind. Have a look around the speakers and just feel relaxed.

3 de outubro de 2025
logótipo da Richer Sounds - Chelsea

Resposta da Richer Sounds - Chelsea

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Just go here

I went to all the other shops first and wish I had saved the effort. Great advice, no upselling, a great range of products at good prices and friendly staff willing to spend the time with you might the right decision for you

27 de setembro de 2025
logótipo da Richer Sounds - Chelsea

Resposta da Richer Sounds - Chelsea

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

Lg 50" nanocell tv

Recent purchase was done over the phone. The sales person was polite ,as per, and helpful. Been buying from you for over 20 years. Service is always top notch.thank you

23 de setembro de 2025
logótipo da Richer Sounds - Chelsea

Resposta da Richer Sounds - Chelsea

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Excellent customer service

Excellent customer service. Good communication, good product at good price.

20 de setembro de 2025
logótipo da Richer Sounds - Chelsea

Resposta da Richer Sounds - Chelsea

Thanks for your kind review, we look forward to your next visit.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais