Richer Sounds - Chester Opiniões 

2620
TrustScore: 5 em 5

4,9

15 Hoole Road, CH2 3NH Chester, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The shop was actually empty so we had the full attention of the man I believe is the manager of the Chester shop. He wasn't pushy in any way, but seemed veru knolegable, found us the product we were... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Had researched my plans,knew Sony was the market leader,so just needed to research best deal & warranty. Joe in Chester shop assured me that even though only had 55” Bravia on display,exactly same as... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I felt that I was given excellent advice when buying my headphones. I was able to try them out using my phone and Craig very helpfully set it up for me, as I'm a complete newbie where these things are... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Ewan went the extra mile in helping sort out the wiring for my speakers and even put the fittings on, very nice guy and as usual your staff are always friendly, approachable and available. I really... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Hi-fi
  2. Loja de dispositivos electrónicos
  3. Loja de televisões

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(2620)

25 118 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

VERY PROFESSIONAL

I KNEW WHAT I WANTED AND I WENT THROUGH IT WITH THE STORE ASSISTANT AND HE WAS GREAT EXPLAINING EACH ITEMS FEATURES BUT ALSO WHAT WAS COMPATIBLE WITH MY SYSTEM AND HE AGREED WITH MY FIRST CHOICE.

21 de agosto de 2026
logótipo da Richer Sounds - Chester

Resposta da Richer Sounds - Chester

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

It was very easy to pay for my chosen…

It was very easy to pay for my chosen item, and i decided to go and collect my purchase from the store in Chester.

Parking was wasy, and the staff were friendly and efficient, so it was more than a pleasure buying from them

21 de agosto de 2026
logótipo da Richer Sounds - Chester

Resposta da Richer Sounds - Chester

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

Expert advice in an ever changing…

Expert advice in an ever changing market is essential. We were very pleased with the advice we received from the knowledgeable and polite staff.

5 de agosto de 2026
logótipo da Richer Sounds - Chester

Resposta da Richer Sounds - Chester

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Shopping like it should be for tech gear

The shop was actually empty so we had the full attention of the man I believe is the manager of the Chester shop. He wasn't pushy in any way, but seemed veru knolegable, found us the product we were looking for and the anciaries to go with it. He was also able to give us the information about the product we needed that isn't available on line. That included headphones and he had a sample we could try on. That is never available elsewhere. Absolutely all we wanted, a stark cotraste to the poor experiance in Curries half an hour before looking for the same product. RS will always be our first choice for any future requirments, though we'd really like to have a branch nearer to LL41 than Chester where we rarely go.

20 de agosto de 2026
logótipo da Richer Sounds - Chester

Resposta da Richer Sounds - Chester

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

I felt that I was given excellent advice.

I felt that I was given excellent advice when buying my headphones. I was able to try them out using my phone and Craig very helpfully set it up for me, as I'm a complete newbie where these things are concerned. My headphones were delivered to the shop and I was able to collect them the next day. I was kept informed of the progress of the delivery, including a phone message from the manager. Super friendly and helpful staff.

19 de agosto de 2026
logótipo da Richer Sounds - Chester

Resposta da Richer Sounds - Chester

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Excellent transaction from start to…

Excellent transaction from start to finish.Made easier by member of staff Ewan who was very patient.Very pleased with my purchase.Would recommend this company.

18 de agosto de 2026
logótipo da Richer Sounds - Chester

Resposta da Richer Sounds - Chester

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Wonderful

Wonderfully friendly and helpful staff. Great service and follow up offered if needed.
Good price for our item.

16 de agosto de 2026
logótipo da Richer Sounds - Chester

Resposta da Richer Sounds - Chester

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

First choice Sony!

Had researched my plans,knew Sony was the market leader,so just needed to research best deal & warranty. Joe in Chester shop assured me that even though only had 55” Bravia on display,exactly same as 65”! From purchase to house delivery 4 working days,every step,very professional. Thank you!

14 de agosto de 2026
logótipo da Richer Sounds - Chester

Resposta da Richer Sounds - Chester

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

Brilliant service from this Company…

Brilliant service from this Company since I have been using them and that was many many years ago.

14 de agosto de 2026
logótipo da Richer Sounds - Chester

Resposta da Richer Sounds - Chester

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

Ewan went the extra mile…

Ewan went the extra mile in helping sort out the wiring for my speakers and even put the fittings on, very nice guy and as usual your staff are always friendly, approachable and available.

I really love visiting and if I could buy more stuff I would but when I do need electrical items, yours will be where I visit.

7 de agosto de 2026
logótipo da Richer Sounds - Chester

Resposta da Richer Sounds - Chester

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

First rate, friendly service

From the minute my call was answered I received great advice and friendly support while talking through my prospective purchase. The attention and time given was second to none. I would highly recommend Richer Sounds to anyone

8 de agosto de 2026
logótipo da Richer Sounds - Chester

Resposta da Richer Sounds - Chester

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

All expectations for a customer were…

All expectations for a customer were met !
Very unusual in todays world (restored my confidence in people) as your staff are so genuine and sincere, leaving me to feel good about the whole experience.

5 de agosto de 2026
logótipo da Richer Sounds - Chester

Resposta da Richer Sounds - Chester

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

things dint go as it should but they…

things dint go as it should but they couldn't do enough for me thanks Richer sounds i will always use you and a special thanks to Craig at Chester store you were brill

7 de agosto de 2026
logótipo da Richer Sounds - Chester

Resposta da Richer Sounds - Chester

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Good experience at Richer Sounds

Very pleased with all the help l received from Adam to get the TV suitable for myself.
The delivery was very smooth.
Also l was told about a man from Rossett who has setup my TV brilliantly today.
Very pleased all round

1 de agosto de 2026
logótipo da Richer Sounds - Chester

Resposta da Richer Sounds - Chester

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

Great advice

Great advice, good price, timely delivery

6 de agosto de 2026
logótipo da Richer Sounds - Chester

Resposta da Richer Sounds - Chester

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

Excellent Process

Excellent process from buying online to delivery. Quick easy and well delivered by Tracy and Paul. Richer sounds were the cheapest and also provide a 6 year warranty. This isn’t out first purchase and definitely won’t be our last

13 de agosto de 2026
Opinião espontânea
logótipo da Richer Sounds - Chester

Resposta da Richer Sounds - Chester

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

Quality service time and time again.

The great thing about shopping at Richer Sound is the quality service you get from the friendly knowledgeable staff. Combine that with the most competitive prices in the UK what’s not to like. Richer is always my go to place for audio visual tech.

5 de agosto de 2026
logótipo da Richer Sounds - Chester

Resposta da Richer Sounds - Chester

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Product was initially out of stock but…

Product was initially out of stock but Chester store was easy to contact to get updates. A thoroughly pleasant bunch of people including Chris the store manager. Thanks.

4 de agosto de 2026
logótipo da Richer Sounds - Chester

Resposta da Richer Sounds - Chester

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

ive used before and this time always…

ive used before and this time always great service nice to deal with on phone had a good deal and top delivery on time,i will always use them if thay have what i want.

5 de agosto de 2026
logótipo da Richer Sounds - Chester

Resposta da Richer Sounds - Chester

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Yamaha R-N600A Stereo Receiver.

I was very impressed with the great service, that I had from Craig from Richer Sounds, he was excellent, and a real gem, he explained all I needed to know, and also, I was very pleased with the delivery, I would definitely recommend Craig from Richer Sounds Chester, I will definitely be going again, I also love my Yamaha R-N600A Reciever, the best thing ever I have had, brilliant sound and is fantastic, I hope Richer Sounds keep up for ever, and never closes, keep up the good work Craig.

1 de agosto de 2026
logótipo da Richer Sounds - Chester

Resposta da Richer Sounds - Chester

Thanks for your kind review, we look forward to your next visit.

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