Richer Sounds - Croydon Opiniões 

1415
•
TrustScore: 5 em 5

4,9

109 South End, CR0 1BG Croydon, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Knowledgable and friendly staff, willing to spend time demonstrating a product and finding alternatives. Chosen item wasn't in stock, but arrived at store for collection next day, as promised, with... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I’ve been buying from Richer Sounds for 40 years and their staff have always been knowledgeable and helpful. Impressive range of Hi Fi and separates. I’ll be buying from them again.

A empresa respondeu

Classificada 5 em 5 estrelas

i visited the store . Staff polite courteous ,. arranged demo of item I was considering to purchase. subsequently I completed purchase via tel call.

A empresa respondeu

Classificada 5 em 5 estrelas

I’ve been buying tech from Richer Sounds Croydon for years now. They are always consistent in giving good advice, expertise and service in the shop, no matter what you’re interested in or going in t... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Hi-fi
  2. também em
  3. Loja de dispositivos electrónicos
  4. Loja de televisões

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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4,9

Todas as opiniões

(1415)

24 562 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Very efficient

Very informative, no nonsense service.
Everything went as planned.

27 de janeiro de 2026
logótipo da Richer Sounds - Croydon

Resposta da Richer Sounds - Croydon

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

I have always received excellent service

I have always received excellent service from Richer Sound and great prices so i was keen to buy my new TV and soundbar from them. Called the local store number via the internet and placed my order. TV and soundbar delivered free of charge in two days. Price was very competitive. Highly recommend this company.

26 de janeiro de 2026
logótipo da Richer Sounds - Croydon

Resposta da Richer Sounds - Croydon

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 4 em 5 estrelas

The headphones arrived earlier than I thought they would......which was handy as I'd already changed the timetabled.

Well, it's NEVER GOOD to replace a pair of Bowers & Wilkins Px8 (they somehow fell out of car [no, I wasn't driving]. Clearly, replacing them was impossible for me - something cheaper had to suffice! I bought a pair of N9 by AKG. They're okay, but not as good as the Px8's. Beggars can't be choosers, they say..........
but RICHER SOUNDS are A one in my book!

26 de janeiro de 2026
Classificada 5 em 5 estrelas

Excellent service in Croydon

We started looking for a new TV in the Bromley branch. Good service from Paul but the branch just isn’t big enough to demonstrate our particular interest in the quality of sound. Went to Croydon branch and was served by their manager, Richard. Very knowledgeable, able to answer all our questions and to show us different sound quality of various models.

22 de janeiro de 2026
Classificada 5 em 5 estrelas

Very helpful and informative staff

Very helpful and informative staff, they kept me updated with the delivery time. Happy with the LG tv and service experience.

22 de janeiro de 2026
logótipo da Richer Sounds - Croydon

Resposta da Richer Sounds - Croydon

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

Very polite

Very polite, excellent knowledge of products and easy to get on with!

24 de janeiro de 2026
logótipo da Richer Sounds - Croydon

Resposta da Richer Sounds - Croydon

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

Continuation of an excellent…

Continuation of an excellent relationship with “Richer Sounds” that began with a purchase from their original shop on London Bridge. Always recommend them to family and friends and a special shout-out to Richard, at Croydon Branch, for his assistance and understanding; along with everyone I dealt with on their helpline. Their six-year guarantee is a big bonu …

15 de janeiro de 2026
logótipo da Richer Sounds - Croydon

Resposta da Richer Sounds - Croydon

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 4 em 5 estrelas

Good products, good prices…

Good products at reasonable prices.....there was quite a delay on the delivery, but not the fault of Richer Sounds....purely a manufacturer supply issue.
I was in no hurry, so it didn't affect me.
Always find the staff if I call the shop or go in (Croydon mostly) to be helpful and pleasant.

22 de janeiro de 2026
Classificada 5 em 5 estrelas

Helpful and personal treatment

We visited the Croydon branch to listen to some speakers that Paul had kindly brought in for us to hear. Not only were we given time to play different tracks which Paul streamed for us but we could also discuss our impressions without pressure or sales-talk. We commend the branch and their staff for their personalized service.

10 de janeiro de 2026
logótipo da Richer Sounds - Croydon

Resposta da Richer Sounds - Croydon

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Efficient service via email

Efficient service via email. Knowledgeable and gave me the best options for my specifications

9 de janeiro de 2026
logótipo da Richer Sounds - Croydon

Resposta da Richer Sounds - Croydon

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

Amazing service as always l

Genuinely nothing negative to say. 10/10 customer service as always.

Only one note, I spoke to someone on the phone before the shop opened and asked if they had a pair of headphones I was after in stock anywhere. They said they had a display model on the shop floor at the Croydon store. They didn’t have the pair I was after in (I should have phoned ahead to double check). Ended up leaving with a different set which I love and use constantly, so I’m actually very happy I didn’t phone ahead or I probably wouldn’t have come in. Not complaining at all, but maybe double check the stock you’ve got listed on your internal system because I’m sure there are some Karen’s out there who would have kicked off!

As always Richer Sounds continue to impress me with their knowledge, friendly staff and quality products. Big up!

5 de janeiro de 2026
logótipo da Richer Sounds - Croydon

Resposta da Richer Sounds - Croydon

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

Television Purchase

Paul was so helpful and helped us understand what was the best product for our requirements. Paul was very knowledgeable and not pushy like other salesman we have experienced, this is why we always go back to Richer Sounds.

3 de janeiro de 2026
logótipo da Richer Sounds - Croydon

Resposta da Richer Sounds - Croydon

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

I had an excellent experience with…Excellent Service and Quick, Smooth Transaction

I had an excellent experience with Richer Sounds Croydon. The sales team was extremely responsive, answering all of my queries immediately and providing clear guidance throughout. The transaction was processed quickly and smoothly, making the whole experience effortless. I would highly recommend Richer Sounds Croydon to anyone looking for great service and professionalism.

2 de janeiro de 2026
logótipo da Richer Sounds - Croydon

Resposta da Richer Sounds - Croydon

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Good price and delivery

Good price and delivery. Always a decent experience with this company.

31 de dezembro de 2025
logótipo da Richer Sounds - Croydon

Resposta da Richer Sounds - Croydon

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

Fantastic staff

Fantastic staff . Friendly and efficient service and as always knowledgeable .. Add that to great prices and a great range of stock and you are always going to be onto a good thing

31 de dezembro de 2025
logótipo da Richer Sounds - Croydon

Resposta da Richer Sounds - Croydon

Thanks for your great feedback and for supporting local business.

Classificada 4 em 5 estrelas

Beware of delivery charge ...

Have always been happy with Richer products / service. The speakers sound great !
Was slightly disappointed I had to pay for delivery, as website says orders over £50 are delivered free.

29 de dezembro de 2025
Classificada 5 em 5 estrelas

Excellent sales service from Croydon…

Excellent sales service from Croydon store and subsequent enquiry when trying to set up tv was dealt with immediately and an online explanatory video confirmed Paul’s telephone advice.

29 de dezembro de 2025
logótipo da Richer Sounds - Croydon

Resposta da Richer Sounds - Croydon

Thank you for your 5 star review, it’s lovely to read your comments.

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