Richer Sounds - Croydon Opiniões 

1415
•
TrustScore: 5 em 5

4,9

109 South End, CR0 1BG Croydon, GB

•

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Knowledgable and friendly staff, willing to spend time demonstrating a product and finding alternatives. Chosen item wasn't in stock, but arrived at store for collection next day, as promised, with... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I’ve been buying from Richer Sounds for 40 years and their staff have always been knowledgeable and helpful. Impressive range of Hi Fi and separates. I’ll be buying from them again.

A empresa respondeu

Classificada 5 em 5 estrelas

i visited the store . Staff polite courteous ,. arranged demo of item I was considering to purchase. subsequently I completed purchase via tel call.

A empresa respondeu

Classificada 5 em 5 estrelas

I’ve been buying tech from Richer Sounds Croydon for years now. They are always consistent in giving good advice, expertise and service in the shop, no matter what you’re interested in or going in t... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Hi-fi
  2. também em
  3. Loja de dispositivos electrónicos
  4. Loja de televisões

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(1415)

24 500 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Always a great shopping experience from…

Always a great shopping experience from Richer Sounds. Staff are patient, knowledgeable and helpful.

6 de outubro de 2026
logótipo da Richer Sounds - Croydon

Resposta da Richer Sounds - Croydon

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Knowledgable and friendly staff

Knowledgable and friendly staff, willing to spend time demonstrating a product and finding alternatives.
Chosen item wasn't in stock, but arrived at store for collection next day, as promised, with a phone call and email to inform me.
Very happy with chosen item from a manufacturer I would not have expected or chosen without a demo, and at a good price.

1 de outubro de 2026
logótipo da Richer Sounds - Croydon

Resposta da Richer Sounds - Croydon

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

I’ve been buying from Richer Sounds for…

I’ve been buying from Richer Sounds for 40 years and their staff have always been knowledgeable and helpful. Impressive range of Hi Fi and separates. I’ll be buying from them again.

3 de outubro de 2026
logótipo da Richer Sounds - Croydon

Resposta da Richer Sounds - Croydon

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Very simple transaction Very …

Very simple transaction Very knowledgeable staff 5 stars to all with a extra mention to ritchard at croydon perfect

30 de setembro de 2026
logótipo da Richer Sounds - Croydon

Resposta da Richer Sounds - Croydon

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Would highly recommend.

I’ve been buying tech from Richer Sounds Croydon for years now.
They are always consistent in giving good advice, expertise and service in the shop, no matter what you’re interested in or going in to buy.
So would highly recommend.

26 de setembro de 2026
logótipo da Richer Sounds - Croydon

Resposta da Richer Sounds - Croydon

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Problems with a product

Problems with a product. Staff were very helpful in sorting the problems out with no prevarication!

22 de setembro de 2026
logótipo da Richer Sounds - Croydon

Resposta da Richer Sounds - Croydon

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 3 em 5 estrelas

Very helpful with advice and…

Very helpful with advice and demonstrating the products on show. Not so good when it comes to giving a fair trade in price despite the advertised trade up and save. I got a much better deal at a rival company.

10 de janeiro de 2026
logótipo da Richer Sounds - Croydon

Resposta da Richer Sounds - Croydon

Thank you for the feedback, and for the kind comments about the advice and demonstrations you received from the store team.

We always do our best to offer the fairest trade-in value we feasibly can, and in the majority of cases this is more than any minimum value advertised against the system being purchased. I appreciate it was disappointing that on this occasion you found a competitor who was able to offer more and, whilst I can't comment on the specifics of their promotion, I will of course review the process with the branch team to ensure any decisions are explained as clearly as possible.

In the meantime, I will ask our customer service team to follow up with you directly to check all is well with the system which you purchased earlier this year, which I hope has settled in nicely.

seniorcomplaintsteam@richersounds.com

Many thanks

Tom Griffiths
Head of Customer Experience
Richer Sounds

Classificada 5 em 5 estrelas

Excellent throughout

Excellent throughout, provided me the exact model I was looking for of 4k laser projector, £1400……. Mine was just missing the unstruction manual for £800

Bargain

14 de setembro de 2026
logótipo da Richer Sounds - Croydon

Resposta da Richer Sounds - Croydon

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

The Way it Should Always Be

First class service, friendly and professional. Staff bend over backwards to help. Highly recommended!
Samuel

6 de setembro de 2026
logótipo da Richer Sounds - Croydon

Resposta da Richer Sounds - Croydon

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Great Customer care

As always Richer sounds advice and after service are second to none

7 de setembro de 2026
logótipo da Richer Sounds - Croydon

Resposta da Richer Sounds - Croydon

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

I was impressed with the sales person’s…

I was impressed with the sales person’s knowledge and advice. I also had a good experience and bought a subwoofer which I’m very pleased with.

4 de setembro de 2026
logótipo da Richer Sounds - Croydon

Resposta da Richer Sounds - Croydon

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

Great customer service

Great customer service, and prompt delivery. Paul was really helpful

1 de setembro de 2026
logótipo da Richer Sounds - Croydon

Resposta da Richer Sounds - Croydon

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Really helpful team

Really helpful team, very quick delivery and wall bracket suggested was really easy to install.

27 de agosto de 2026
logótipo da Richer Sounds - Croydon

Resposta da Richer Sounds - Croydon

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

The team at Richer Sounds South Croydon…

The team at Richer Sounds South Croydon offered great advice on the headphones I was purchasing. They ordered a pair for me to try out, and contacted me when they arrived in-store.
The price of the headphones had recently fallen and the team applied the pricematch promise. As ever, a great experience from friendly and knowledgable staff.

29 de agosto de 2026
logótipo da Richer Sounds - Croydon

Resposta da Richer Sounds - Croydon

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais