Richer Sounds - Glasgow Opiniões 

5041
TrustScore: 5 em 5

4,9

57 Jamaica Street, G1 4NN Glasgow, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I have used Richer Sounds Glasgow on a few occasions over the last few years. I find their service at the point of sale 1st class and more importantly their after care service cannot be faulted even... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great experience from all the staff I dealt with in the Glasgow branch. Truly first class service, I didn’t buy on the first day but took home some great advice before returning to purchase my items.... Ver mais

Classificada 5 em 5 estrelas

Absolutely fantastic service and advise. I was looking to replace my turntable cartridge on a 45 year old Sony turntable. David in store was brilliant giving me advice and even fitting the cartridge... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Excellent professional friendly service. The staff and very knowledgeable and go the extra mile to help. I value the level of customer service. Having bought several items from the Glasgow store I hav... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Hi-fi
  2. Loja de dispositivos electrónicos
  3. Loja de televisões

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

5 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(5041)

23 747 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Good prices ordered on app picked up in…

Good prices ordered on app picked up in glasgow store a day earlier than i expected so great service
Been a richer sounds customer since the mid 80s always the 1st stop for Hi/Fi tv

7 de junho de 2026
logótipo da Richer Sounds - Glasgow

Resposta da Richer Sounds - Glasgow

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

Great staff

Great staff, helpful and polite, professional advise. Quality items delivered swiftly.

6 de junho de 2026
logótipo da Richer Sounds - Glasgow

Resposta da Richer Sounds - Glasgow

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Glasgow store, great service.

Phoned the Glasgow store to enquire about buying a Sonos soundbar and dealt with Simon who had all the info and gave me a great deal. I went in to pick it up and asked to be shown some all in one music streamers, again Simon was very accommodating and knowledgeable and let me listen to various models in my price range. I had one in mind but was not sure if it would be right in my system at home. Simon arranged for me to take the demo unit away and have a proper listen at home. I ended up buying the unit and Simon ordered me a brand new unit.
From start to finish it was very easy decision to make based on the way I was treated both on the phone and in store. Highly reccomend.

5 de junho de 2026
logótipo da Richer Sounds - Glasgow

Resposta da Richer Sounds - Glasgow

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Excellent service

Excellent service

5 de junho de 2026
logótipo da Richer Sounds - Glasgow

Resposta da Richer Sounds - Glasgow

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

Top class service

Excellent service instore very knowledgeable, explained differences of each model. Practical demonstration.

5 de junho de 2026
logótipo da Richer Sounds - Glasgow

Resposta da Richer Sounds - Glasgow

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Tangent cd III

Ordered my new cd player over the phone. Chap was super friendly and helpful. Ordered and was given free next day delivery. Card payments are given through a link to your email which I also liked as you weren't saying your details over the phone. As with most things sold by richer sounds the cd player itself is excellent and doesn't skip even my old scratched cd's. All in all a great experience

5 de junho de 2026
logótipo da Richer Sounds - Glasgow

Resposta da Richer Sounds - Glasgow

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

I visited the Glasgow store on 9 June…

I visited the Glasgow store on 9 June 2026 looking for advice on purchasing a HI FI system,
I spoke with David one of the Sales Advisors at some length and his help was oustanding,his knowledge helped guide me through the various options in my budget and I never felt pressured at any time.
Refreshing to speak to someone who had a real passion for what he was doing.Almost made my mind up of what to buy now and will certainly be using Richer Sounds.

9 de junho de 2026
Opinião espontânea
logótipo da Richer Sounds - Glasgow

Resposta da Richer Sounds - Glasgow

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Exceptional customer service.

The customer service was exceptional on every occasion that contact was required. The product (speakers) were exactly as promised, delivered promptly and in perfect condition and better than expected.

1 de junho de 2026
logótipo da Richer Sounds - Glasgow

Resposta da Richer Sounds - Glasgow

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

Five stars

Five stars. Thank you Simon and Alan

3 de junho de 2026
logótipo da Richer Sounds - Glasgow

Resposta da Richer Sounds - Glasgow

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Stephen, what a guy.

Stephen in the Glasgow store is next level. Was very helpful in setting me up with a price match against Costco for a new TV and helped me humph it into a taxi when it wouldn't fit in the car!

16 de fevereiro de 2026
logótipo da Richer Sounds - Glasgow

Resposta da Richer Sounds - Glasgow

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

Simon and the guys were great as usual…

Simon and the guys were great as usual , very knowledgeable and friendly and always great deals to be had. Thanks again

31 de maio de 2026
logótipo da Richer Sounds - Glasgow

Resposta da Richer Sounds - Glasgow

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Good quick service

Good quick service. Helpful staff.

1 de junho de 2026
logótipo da Richer Sounds - Glasgow

Resposta da Richer Sounds - Glasgow

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 4 em 5 estrelas

Helpful staff

1 de junho de 2026
logótipo da Richer Sounds - Glasgow

Resposta da Richer Sounds - Glasgow

Thanks for taking the time to leave your review, it’s great to see you had a positive experience overall. Of course If there’s anything at all that could have made it a full 5-star visit, we’d genuinely welcome the feedback so we can keep improving.

If you’d like to share more, please feel free to get in touch at..

seniorcomplaintsteam@richersounds.com

The Richer Sounds team

Classificada 5 em 5 estrelas

Great service

Great service. Really helpful.

1 de junho de 2026
logótipo da Richer Sounds - Glasgow

Resposta da Richer Sounds - Glasgow

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

From the point of sale to the delivery…

From the point of sale to the delivery I was informed of the company’s procedures and found this information helpful and no pressure was put on me to by one product or another sales person was extremely knowledgeable and helpful five stars to this store and thank you

31 de maio de 2026
logótipo da Richer Sounds - Glasgow

Resposta da Richer Sounds - Glasgow

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

I only phoned Richer sounds

I only phoned Richer sounds, Glasgow for details of a product & ended up buying an OLED TV & sound bar. Simon was extremely helpful, knowledgeable & friendly. It was easy & reassuring. Thank you Simon.
The delivery was excellent, plenty of notice given & delivered at the time specified.
All this and a 6 year warranty - fabulous!
Altogether first class. I would definitely use them for future purchases.

23 de maio de 2026
logótipo da Richer Sounds - Glasgow

Resposta da Richer Sounds - Glasgow

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Great choice and good prices

Great choice, great in store expertise, good, competitive prices. I’ve been using Richer Sounds for 40 years and highly recommend them. Charlie at the Glasgow store was brilliant, very knowledgeable.

30 de maio de 2026
logótipo da Richer Sounds - Glasgow

Resposta da Richer Sounds - Glasgow

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

I am always happy to give my business…

I am always happy to give my business first to Richer Sounds. I have a long history of getting the best deals, service and genuine product knowledge and recommendations for my needs. Love Richer Sounds!

28 de maio de 2026
logótipo da Richer Sounds - Glasgow

Resposta da Richer Sounds - Glasgow

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Projecting a great image

Initial meeting with Simon was great. He understood what i was looking for and pointed me in the right direction offering me a great deal rather than pushing the most expensive option.
Quote promptly provided and reply to additional query answered quickly.

Despite shop just closing due to bank holiday, the guys let me in to make my purchase on my second visit even though it was 10 minutes after closing time.

Sale went through and as promised my goods arriving tomorrow free of charge and inside the expected timescale.

Just need a good result for Scotland v Haiti to make purchase worthwhile 😄

Great service, great delivery definitely would recommend

Thanks chaps 👍

25 de maio de 2026
logótipo da Richer Sounds - Glasgow

Resposta da Richer Sounds - Glasgow

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

Friendly and helpful staff every…

Friendly and helpful staff every time,always a joy to shop in there

23 de maio de 2026
logótipo da Richer Sounds - Glasgow

Resposta da Richer Sounds - Glasgow

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

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