Great communication with Guildford branch. First by email then phone. Personal service, knowledgeable staff, real people, no auto AI bot nonsense. They worked to source what I wanted from another sto... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Great communication with Guildford branch. First by email then phone. Personal service, knowledgeable staff, real people, no auto AI bot nonsense. They worked to source what I wanted from another sto... Ver mais
A empresa respondeu
Good advice with a very unexpected follow up call to ask if the unit was OK and did I have any setup questions. This is on top of a price without the physical shop premium.
The sales person Dillon. Was very helpful and patient. As I was having difficulty trying to pay online. I didn't succeed. So arranged to go in and pay. They price matched my purchase ,with a littl... Ver mais
A empresa respondeu
Always buy from Richer if I have the option, even if not the absolute cheapest, because their service, staff and collection from shop is second to none. The JBL 200 is a brilliant smart speaker too,... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
10 London Road, GU1 2AF, Guildford, Reino Unido
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Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Resposta da Richer Sounds - Guildford
Helpful staff, great to be able to buy from a real shop and prices beat a lot of internet retailers.

Resposta da Richer Sounds - Guildford
Great advice from the Guildford branch as usual, purchased a Wiim Ultra which sounds fantastic plugged in to my older separates.

Resposta da Richer Sounds - Guildford

Resposta da Richer Sounds - Guildford
Excellent advice and demonstration from Daniel, DM019 in Guildford which was followed up by an email. I planned to purchase direct from the Guildford store but was not able to return due to work committments so purchased on line. However the advice in store was essential.

Resposta da Richer Sounds - Guildford
Went in with a clear vision of getting a record player, but with no specific model in mind. The guys were really informative and patient. When I phoned up later that day to purchase what I wanted (needed 😉) they made sure I got exactly what I came in for.
Also my stuff got delivered a day earlier than expected so that's always a win.
Anyway the record player and speakers are mint and I'm really grateful to everyone on the shop x

Resposta da Richer Sounds - Guildford

Resposta da Richer Sounds - Guildford
Very helpful advice from Roland at the Guildford store followed up by a quote sent to me by email led to me ordering (online from Richer Sounds) a networked amplifier that has proved to be a great success. Well done and thank you.

Resposta da Richer Sounds - Guildford
As usual Richer Sounds gave me the best price I could find anywhere and quality of service and delivery speed were second to none. I will always go back to Richer Sounds if they have what I am after even if I can find it for a bit less elsewhere (which I think from my past experiences is unlikely). The 6 year warranty they give is also unbeatable.

Resposta da Richer Sounds - Guildford
Helpful advice and guidance whilst purchasing. Smooth process from first contact until delivery.

Resposta da Richer Sounds - Guildford
great team and really good advice and service

Resposta da Richer Sounds - Guildford
Staff were very informative and helpful. No pressure sale. Delivery was organised and the item was delivered next day.

Resposta da Richer Sounds - Guildford
Always had great service the place to go av gear 👍😁

Resposta da Richer Sounds - Guildford
I went in looking for a music streamer. I was able to discuss what my needs were with staff who understood the options and were able to confirm that what I wanted to do was practical. The streamer I initially wanted was out of stock but they recommended an alternative. I bought it and installed easily at home. Good result.

Resposta da Richer Sounds - Guildford
Roland and the team are very helpful on my purhase of monitor audio product over the year. Thank you.

Resposta da Richer Sounds - Guildford
Great product at a very good price.
Ordering on line very easy and it came very quickly

Resposta da Richer Sounds - Guildford
1. Non-pushy sales person/expert. Didn't try to get me to buy the "next model up".
2. Did not have the AV receiver in store but ordered and arrived in 2 days.
3. Accepted Blue light card.
4. Nice, clean environment (Guildford)

Resposta da Richer Sounds - Guildford
Helpfull, efficient. Not much interaction as just picking up online order
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