Staff were welcoming and knowledgeable and even though I had spent a fair while chatting about my chosen tv purchase they still gave me time to experience their demo room. New television was delivered... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Staff were welcoming and knowledgeable and even though I had spent a fair while chatting about my chosen tv purchase they still gave me time to experience their demo room. New television was delivered... Ver mais
A empresa respondeu
I cannot praise the experience with the Guildford store highly enough. Firstly Tayla went to great lengths to get in speakers that weren’t available in any RS store to demo. At no point did I feel s... Ver mais
A empresa respondeu
Ordered online a portable CD player, one recommended by Which?. Collected it from Guildford store. The young man that served me gave me the distinct impression that because I had not bought the ite... Ver mais
A empresa respondeu
Very helpful in store advising which products to buy. Delivery arranged extremely quickly with installation 2 days later. I am very happy with purchases, but mostly with the superb customer service fr... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
10 London Road, GU1 2AF, Guildford, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Went in with a clear vision of getting a record player, but with no specific model in mind. The guys were really informative and patient. When I phoned up later that day to purchase what I wanted (needed 😉) they made sure I got exactly what I came in for.
Also my stuff got delivered a day earlier than expected so that's always a win.
Anyway the record player and speakers are mint and I'm really grateful to everyone on the shop x

Resposta da Richer Sounds - Guildford

Resposta da Richer Sounds - Guildford
Very helpful advice from Roland at the Guildford store followed up by a quote sent to me by email led to me ordering (online from Richer Sounds) a networked amplifier that has proved to be a great success. Well done and thank you.

Resposta da Richer Sounds - Guildford
As usual Richer Sounds gave me the best price I could find anywhere and quality of service and delivery speed were second to none. I will always go back to Richer Sounds if they have what I am after even if I can find it for a bit less elsewhere (which I think from my past experiences is unlikely). The 6 year warranty they give is also unbeatable.

Resposta da Richer Sounds - Guildford
Helpful advice and guidance whilst purchasing. Smooth process from first contact until delivery.

Resposta da Richer Sounds - Guildford
great team and really good advice and service

Resposta da Richer Sounds - Guildford
Staff were very informative and helpful. No pressure sale. Delivery was organised and the item was delivered next day.

Resposta da Richer Sounds - Guildford
Always had great service the place to go av gear 👍😁

Resposta da Richer Sounds - Guildford
I went in looking for a music streamer. I was able to discuss what my needs were with staff who understood the options and were able to confirm that what I wanted to do was practical. The streamer I initially wanted was out of stock but they recommended an alternative. I bought it and installed easily at home. Good result.

Resposta da Richer Sounds - Guildford
Roland and the team are very helpful on my purhase of monitor audio product over the year. Thank you.

Resposta da Richer Sounds - Guildford
Great product at a very good price.
Ordering on line very easy and it came very quickly

Resposta da Richer Sounds - Guildford
1. Non-pushy sales person/expert. Didn't try to get me to buy the "next model up".
2. Did not have the AV receiver in store but ordered and arrived in 2 days.
3. Accepted Blue light card.
4. Nice, clean environment (Guildford)

Resposta da Richer Sounds - Guildford
Helpfull, efficient. Not much interaction as just picking up online order
I used them to buy a television. They were very knowledgeable and helpful, and slightly cheaper than elsewhere. I had looked at some models online and found the specifications vague, but a quick phone call and all was quickly solved. The third party installer that they sent was very good and not expensive.

Resposta da Richer Sounds - Guildford

Resposta da Richer Sounds - Guildford
Ordered unit through local Richer Sounds store. Staff very helpful as usual. Unit delivered on time as agreed.
No issues with setting up. Unit working nicely.

Resposta da Richer Sounds - Guildford
Good product excellent price, held it for me without any deposit, could not fault in any way. Thanks guys

Resposta da Richer Sounds - Guildford
Great service from the team at Guildford.
Thank you very much, to (especially) Tayla and her team for the great customer service they have provided, they surpassed my expectations.
This is what makes a great business, no drama, no dragging of their feet, just corrected the issue, in a very timely, and professional manner.
This is why I buy tech from people who look after their customer base.

Resposta da Richer Sounds - Guildford
I sent an email to Richer Sounds in Guildford asking a question about turntables that would work with my system as it was pretty old. Franklin communicated with me straight away about budget and choices with great and honest advice. I bought the turntable that day. A very happy customer.

Resposta da Richer Sounds - Guildford
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.