Richer Sounds - Hanley Opiniões 

2057
TrustScore: 5 em 5

4,9

2 Providence Square, ST1 2LQ Hanley, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Great advice no pushy sell & ended up taking a different item than we set out for at half the price we were originally going to spend. So nice independent none biased advice. All demonstrated to us.... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Every time I shop with Richer Sounds it’s the same. I call, and your team help more than I expect. You deliver a deal that I don’t expect and meet your promises to deliver goods on time. I first st... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Excellent customer service from the telesales team. Genuinely some of the best I’ve ever received. Knowledgable, helpful and friendly. I thought a reconditioned LG tv which I couldn’t add to my bask... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Will and the entire staff at Hanley are knowledgeable, friendly and very helpful, and nothing seems too much trouble for them. Will goes that extra mile getting pricing on items that they rarely stoc... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Hi-fi
  2. Loja de dispositivos electrónicos
  3. Loja de televisões

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(2057)

23 803 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Always brilliant

Have used Richer Sounds for years. They are brilliant. Recently bought an amplifier thinking an old one had developed a fault, but it was the wire input from my phone that was faulty. They refunded me without a problem, very friendly as usual

16 de janeiro de 2026
logótipo da Richer Sounds - Hanley

Resposta da Richer Sounds - Hanley

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

Great service

Great service, staff are really knowledgeable. This is the second time we have shopped here and it would be the first place we would look in future.

3 de janeiro de 2026
logótipo da Richer Sounds - Hanley

Resposta da Richer Sounds - Hanley

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

Great experience and will return

Following an initial visit to Currys, which is usually our first point of call when purchasing a new television, we decided to carry out further research after receiving a personal recommendation from a friend. This included an online comparison of retailers, followed by visits to both stores.

While the sales personnel at Currys demonstrated a good general knowledge of our chosen television, the level of expertise provided by Leigh at Richer Sounds in Hanley, Stoke-on-Trent, was exceptional and clearly set him apart. Leigh displayed an in-depth knowledge of the LG 55-inch evo TV, explaining its features, performance benefits, and suitability for our specific requirements in a clear and confident manner.
His professional approach was particularly impressive. He took the time to understand exactly what we were looking for, discussed the LG model we had already researched online, and provided detailed, relevant insights without any pressure to purchase. This instilled complete confidence in both the product and the buying process.

As a result of Leigh’s expertise and customer-focused approach, I had no hesitation in proceeding with the purchase of the LG 55-inch OLED Evo TV immediately.

11 de janeiro de 2026
Classificada 5 em 5 estrelas

Very pleased with Richer Sounds.

The fourth tv purchased from Richer Sounds. Great advice, competitive pricing, they offer delivery and recycling of your old set. Great range of quality products was particularly reassuring. Also Which? Recommended supplier.

12 de janeiro de 2026
logótipo da Richer Sounds - Hanley

Resposta da Richer Sounds - Hanley

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

Customer service

I purchased a sharps 24" TV and had problems with it. the staff at Hanley branch ere excellent, I eventualy had an exchange for Sharps current version of of my TV. this is far superior in sound and picture quality than my original, couldn't be happier.

the staff at Hanley branch were excellent, my TV was exchanged for a new model of the same which is totally superior to my original. couldn't be more happy.

31 de dezembro de 2025
logótipo da Richer Sounds - Hanley

Resposta da Richer Sounds - Hanley

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

Excellent advice

Excellent advice, quality products at competitive price, extremely fast delivery, good parking at store

8 de janeiro de 2026
logótipo da Richer Sounds - Hanley

Resposta da Richer Sounds - Hanley

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

Would recommend

Staff member was lovely and informative. Didn't push the sale. Lovely store

3 de janeiro de 2026
logótipo da Richer Sounds - Hanley

Resposta da Richer Sounds - Hanley

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

Support was outstanding

Support was outstanding, knowledgeable and they saved me money, couldn't be happier. Will definitely be first place i look when updating my tech!

6 de janeiro de 2026
logótipo da Richer Sounds - Hanley

Resposta da Richer Sounds - Hanley

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

Great service as always

Great service as always. Simply brilliant

3 de janeiro de 2026
logótipo da Richer Sounds - Hanley

Resposta da Richer Sounds - Hanley

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Hanley, Stoke branch

Went in for a turntable and the knowledge, helpfulness and time doesn't with us was brilliant.

18 de dezembro de 2025
Opinião espontânea
logótipo da Richer Sounds - Hanley

Resposta da Richer Sounds - Hanley

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Great service

Great service, very knowledgeable staff who want to give you the right advice for you and your circumstances.

3 de janeiro de 2026
logótipo da Richer Sounds - Hanley

Resposta da Richer Sounds - Hanley

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

Expert

Expert, no pressure advice. Really happy with our purchase, will definitely shop there again.

3 de janeiro de 2026
logótipo da Richer Sounds - Hanley

Resposta da Richer Sounds - Hanley

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Friendly, knowledgeable staff and good product.

Polite, patient and friendly staff who are knowledgeable about their products.
Well presented shop with good product range and reasonable prices.

29 de dezembro de 2025
logótipo da Richer Sounds - Hanley

Resposta da Richer Sounds - Hanley

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

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