Richer Sounds - Hull Opiniões 

2177
TrustScore: 5 em 5

4,9

88-90 Prospect Street, HU1 3RT Hull, GB


Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

When deciding to upgrade your HiFi, you can read many magazines, but in the end listening to the options is the only way to make the personal choice. To this end, the Richer Sounds team in Hull, under... Ver mais

Classificada 5 em 5 estrelas

I bought my new TV over the phone and was very impressed with the service I received. The advisor Tony was friendly, polite, and extremely helpful throughout the whole process, took the time to answe... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great experience with Richer sounds Hull (again). Our tv packed in after 12 years that we bought from Richer sounds originally. Needed a new tv and after checking the usual places in store and online... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Visited the store today with a potential issue with my recently purchased Amp. Paul and Joey tested the amp, and helped me trouble shoot the problem. Outstanding service, we’d highly recommend the sto... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Hi-fi
  2. Loja de dispositivos electrónicos
  3. Loja de televisões

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(2177)

24 702 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Real people, really helpful and knowledgeable

Dealt with a very helpful person in the store, had a good discussion about projector technologies before ordering one. He even digned me up and got me a little more discount too. Advised about buying a spare bulb and recommended a business to buy it from. Couldn't have been any more helpful!

26 de fevereiro de 2026
logótipo da Richer Sounds - Hull

Resposta da Richer Sounds - Hull

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Really great service in Hull

Really great service in Hull, complete professionalism and advice. I'm very happy with my new turntable purchase. Thank you again.

25 de fevereiro de 2026
logótipo da Richer Sounds - Hull

Resposta da Richer Sounds - Hull

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

Helpful staff

Helpful staff, gave me valuable information and provided a free cable.

23 de fevereiro de 2026
logótipo da Richer Sounds - Hull

Resposta da Richer Sounds - Hull

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Great advice regarding choice of TV for…

Great advice regarding choice of TV for the bedroom
The price was a happy surprise with the next working day the TV was available for collection and loaded into the car by Paul 🤗

22 de fevereiro de 2026
logótipo da Richer Sounds - Hull

Resposta da Richer Sounds - Hull

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Price match

The price match promise was executed without quibble or delay, great customer service.

18 de fevereiro de 2026
logótipo da Richer Sounds - Hull

Resposta da Richer Sounds - Hull

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Your member listened to my…see above

Your member listened to my requirements, suggested what would suit my needs and located one in Oxford .Sent straight to my house the next day and up and running perfectly. I have bought from you before but this time I am 90 yrs old and wife 95 yeas old, housebound and everything went smooth. Full marks

19 de fevereiro de 2026
logótipo da Richer Sounds - Hull

Resposta da Richer Sounds - Hull

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Great Service

Excellent service and product knowledge, would shop there again.

15 de fevereiro de 2026
logótipo da Richer Sounds - Hull

Resposta da Richer Sounds - Hull

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Brilliant experience start to finish

Brilliant experience start to finish. Kale was so helpful and answered all my husbands questions.
The TV we bought on turned out to be too big for our space but there was no problem swapping it to a smaller one.
The staff were excellent and so helpful. They made the whole experience seamless.

13 de fevereiro de 2026
logótipo da Richer Sounds - Hull

Resposta da Richer Sounds - Hull

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

I wanted to upgrade my 5.1 speaker package

I wanted to upgrade to upgrade to a very good 5.1 speaker system thein-store sales team helped me out over the phone on which speaker package to buy,very friendly and very helpful been going to richer sounds for years i would highly recommend richer sounds to my friends and family

11 de fevereiro de 2026
logótipo da Richer Sounds - Hull

Resposta da Richer Sounds - Hull

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

Richard Sounds have always been my go…

Richard Sounds have always been my go to shop for hi-fi products they do everything they can to make sure you get the right product at the right price I have purchased many items from your store and I’ve always been satisfied with the service and the after sales service and I would not hesitate to recommend them

10 de fevereiro de 2026
logótipo da Richer Sounds - Hull

Resposta da Richer Sounds - Hull

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

My experience of purchasing an item was…

My experience of purchasing an item was made relaxed and straightforward with the customer assistance I received for a telephone enquiry and purchase. All was completed by very patient staff who very knowledgeable of the particular radio I ordered. Another brilliant deal and service. Manythanks RS

7 de fevereiro de 2026
logótipo da Richer Sounds - Hull

Resposta da Richer Sounds - Hull

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 4 em 5 estrelas

NOT NEXT DAY PICK UP BUT WE GO THERE EVENTUALLY…

WE ORDERED ON LINE WAS TOLD IT WOULD BE NEXT DAY PICK UP BUT WAS THEN TOLD BY THE SHOP IT WAS NOT IN STOCK AND WOULD BE IN THE NEXT DAY. WE HAD NOT HEARD ANYTHING FROM THE SHOP SO WE WENT INTO TOWN TO ENQUIRE. WAS TOLD THEY HAD CALLED ME BUT NO MISSED CALLS ON MY MOBILE!!! IT WAS SAT IN THE BACK OF THE SHOP AWAITING OUR PICK UP

5 de fevereiro de 2026
logótipo da Richer Sounds - Hull

Resposta da Richer Sounds - Hull

Thank you for your feedback although my apologies there were some issues following you placing a 'click and collect' order on our website. The service is always available on a next working day basis, so if the store don't have stock of the item we will deliver to them from our central warehouse, as this was the case here and you had ordered online one evening, the item was despatched the following day and arrived the day after that.

I do hope all is well with the product and that you are happy, don't hesitate to get in touch if we can be of any help..

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

Classificada 5 em 5 estrelas

Great service and advise and…

Great service and advise and knowledgeable staff always answer all my questions and sort out a great deal. Have used the Hull branch 3 times now and will do again.

31 de janeiro de 2026
logótipo da Richer Sounds - Hull

Resposta da Richer Sounds - Hull

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

Always incredible service from the…

Always incredible service from the team. Helpful and knowledgeable. I have a huge knowledge in this field also and its good to share thoughts with team members and buy from a excellent customer centred store

2 de fevereiro de 2026
logótipo da Richer Sounds - Hull

Resposta da Richer Sounds - Hull

Thanks for your 5 star review, we look forward to seeing you again next time

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