Richer Sounds - Hull Opiniões 

2178
TrustScore: 5 em 5

4,9

88-90 Prospect Street, HU1 3RT Hull, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

When deciding to upgrade your HiFi, you can read many magazines, but in the end listening to the options is the only way to make the personal choice. To this end, the Richer Sounds team in Hull, under... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I bought my new TV over the phone and was very impressed with the service I received. The advisor Tony was friendly, polite, and extremely helpful throughout the whole process, took the time to answe... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Staff welcomed me as soon as I set foot in the shop, they were attentive ,knowledgeable, helpful and polite without being at all pushy. I would definitely shop there again

A empresa respondeu

Classificada 5 em 5 estrelas

Great experience with Richer sounds Hull (again). Our tv packed in after 12 years that we bought from Richer sounds originally. Needed a new tv and after checking the usual places in store and online... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Hi-fi
  2. Loja de dispositivos electrónicos
  3. Loja de televisões

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(2178)

24 752 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Laurie, Hull store...

Initially we opted for a Cello 43"TV for our bedroom. Unfortunately it wasn't on view in the store,(understandable given space constraints) and when delivered and set up it wasn't as good as we thought it might be, and after discussing things decided to call the store.
We returned the TV and went for the more expensive Samsung qled, it's well worth the extra cost, and we're delighted with the quality of the picture and sound.
Many thanks to Laurie, who looked after us initially and on our further visit, for his patience and understanding.
Outstanding and faultless customer service, A+.

12 de janeiro de 2026
Opinião espontânea
logótipo da Richer Sounds - Hull

Resposta da Richer Sounds - Hull

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

We went in for a cd player and was…

We went in for a cd player and was advised to get a blu ray player instead as you have the best of both worlds with dvd's as well. we are well happy with our purchase. thank you again Richer Soundsr

7 de janeiro de 2026
logótipo da Richer Sounds - Hull

Resposta da Richer Sounds - Hull

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

Searching for a Soundbar

Callum spent a long time finding the right soundbar for me and made what could have been a daunting experience easy and pleasant.

7 de janeiro de 2026
logótipo da Richer Sounds - Hull

Resposta da Richer Sounds - Hull

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

Helpful friendly store visit

The help and advice I received from the chap taking care of the purchase. Looked at alternatives too. Great experience.

8 de janeiro de 2026
logótipo da Richer Sounds - Hull

Resposta da Richer Sounds - Hull

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Very knowledgable and enthusiastic…

Very knowledgable and enthusiastic staff offered impartial advice and guidance. They took time to assess my preferences before suggesting a product that suited my needs. The range of brands over a wide range of budgets on offer gave great flexibility choice.

7 de janeiro de 2026
logótipo da Richer Sounds - Hull

Resposta da Richer Sounds - Hull

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

Outstanding customer service

Outstanding customer service, very knowledgeable and extremely helpful staff.

3 de janeiro de 2026
logótipo da Richer Sounds - Hull

Resposta da Richer Sounds - Hull

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

My go to shop for TV and Wifi

I always gravitate to Richer Sounds when I am in the market for a new TV or Wifi purchase. In my view the staff are very knowledgeable compared to many high street retailers and I have always felt I have had a good deal.

15 de novembro de 2025
logótipo da Richer Sounds - Hull

Resposta da Richer Sounds - Hull

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Tv purchase

All my questions answered,given choice of tv's to suit
my needs,and no pressure to buy. Very helpful staff.
Will certainly use Richer Sounds again.

2 de janeiro de 2026
logótipo da Richer Sounds - Hull

Resposta da Richer Sounds - Hull

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Great customer service.

Great customer service.
They care about what you want and how to use what you purchase and also great after sales service.
Would definitely buy again in future.

8 de novembro de 2025
logótipo da Richer Sounds - Hull

Resposta da Richer Sounds - Hull

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

Fabulous

Fantastic service cannot fault, television arrived before delivery date. Highly recommend

30 de dezembro de 2025
logótipo da Richer Sounds - Hull

Resposta da Richer Sounds - Hull

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Excellent customer service

I was purchasing my first smart TV and needed advice about which one to choose. I got lots of help and felt listened to and guided to the right one for me. I wanted my TV delivered and set up and arranged this with the shop. There was a misunderstanding about the arrangements made however and a small delay occurred. I spoke to customer services who were very responsive and apologised. They really care that their customers have a good experience shopping at Richer Sounds and kept in touch with me to rectify the issue. I will definitely shop there in the future.

30 de dezembro de 2025
logótipo da Richer Sounds - Hull

Resposta da Richer Sounds - Hull

Dear Mrs Boillat,

Thank you for the feedback although I was terribly sorry to read about the mix ups and poor communication which sounds pretty dreadful.

Whilst I'm pleased that the TV is now installed and you are happy, we of course take negative feedback seriously and will investigate ASAP with the store to find out what happened plus contact you to put matters right.

seniorcomplaintsteam@richersounds.com

Apologies again,

Tom Griffiths
Head of Customer Experience
Richer Sounds

Classificada 5 em 5 estrelas

A very big thank you to Paul store…

A very big thank you to Paul store manager.We had purchased a TV,some 3months previously.Unfortunately the set seemed to keep having problems.After contacting the store in Hull,who were always so helpful and polite,the set was replaced on New Years Eve.Paul delivered the set himself,and installed it.We feel this goes over and above,normal customer service.We will certainly recommend to others.

31 de dezembro de 2025
Opinião espontânea
logótipo da Richer Sounds - Hull

Resposta da Richer Sounds - Hull

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Very professional and helpful staff

Very professional and helpful staff, didn't have item in stock to take away but had a demo version for me to look at, ordered and delivered next day - Saturday! and last weekend before Christmas. A complete change from the usual electronics stores. Great price and much cheaper than others, plus 6 years guarantee included, so all in all great service.

26 de dezembro de 2025
logótipo da Richer Sounds - Hull

Resposta da Richer Sounds - Hull

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

Great service

Went in to buy a sonos beam, they had sold the last one that morning, but got me one sent out from the main warehouse quickly.

28 de dezembro de 2025

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