I bought a TEAC VRDS-701T, a fairly high-end CD transport. They price-matched with another supplier without quibbling. Delivery was slowly than I'd hoped for, but Ahmed at the Leeds store kept me in... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
I bought and returned a TV cos I had trouble with getting a reception from it through the aerial as the TV was in the conservatory. I was served by Mike, who was so helpful, polite and consequently l... Ver mais
From the moment I entered the store I was greeted by friendly staff. Harry dealt with my purchase and went the extra mile on my return setting DAP up and running through options.A great guy! Will use... Ver mais
A empresa respondeu
It was the Leeds branch that I use, they advised me on a TV I was looking at, we agreed a deal and I ordered it fo delivery, the next day I was still looking at TVs and wanted a better one, called... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Informações de contacto
74 New Briggate, LS1 6NU, Leeds, Reino Unido
- 0333 900 0025
4,9
Excelente
3 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
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The service was very good
The service was very good, and the delivery of the tv, was all so good and keeped us up to date all the way, till it arrived.
20 de maio de 2026
Resposta da Richer Sounds - Leeds
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Excellent service from the Leeds store
The team at the Leeds store were fantastic. I was in email contact seeking advice about the Pioneer PLX500 turntable. They were very patient with me, especially Ahmed! Thank you so much.
When I finally took the plunge and bought one from the online shop it arrived quickly and was very well packaged.
I have absolutely no complaints about the service I received from Richer Sounds and would recommend them without reservation. I am planning on buying some new speakers later in the year and possibly a new amplifier and I have every intention of doing so from Richer Sounds.
18 de maio de 2026
Resposta da Richer Sounds - Leeds
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Great value and service …
Great communication at the Leeds store... Provided a demo for me... I went home to make sure that the system would fit to my house and bought by phone... All was packaged well and sent by courier... Top guys
11 de maio de 2026
Resposta da Richer Sounds - Leeds
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
went to get a replacement tv from you…
went to get a replacement tv from you which was covered by warranty very pleased with the service
15 de maio de 2026
Resposta da Richer Sounds - Leeds
Thanks for your kind review, we look forward to your next visit.
Excellence
Friendliness, patience & understanding of assistant, quality & price of products
14 de maio de 2026
Resposta da Richer Sounds - Leeds
Thank you for your wonderful feedback
Helpful advice
Excellent, helpful advice in shop and on the phone in terms of equipment purchases and the setting up.
14 de maio de 2026
Resposta da Richer Sounds - Leeds
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Great service from Leeds Richer Sounds
Research before hand meant I new what I wanted, but no unit display (Eversolo mini cd) - so an easy purchase. Recommend having one out as a great little unit - great service as always. Great to be able to do finance (Klarna) in house too
14 de maio de 2026
Resposta da Richer Sounds - Leeds
Thanks for your kind review, we look forward to your next visit.
I spoke to different people on…
I spoke to different people on different occasions when I was looking for a hifi to buy. On all the occasions I found the staff helpful ,polite and eager to help. They listened and were patient. I will like to do business with the company again
13 de maio de 2026
Resposta da Richer Sounds - Leeds
Thank you for your wonderful feedback
Very helpful friendly staff and good…
Very helpful friendly staff and good price for my TV. Wouldn’t buy home entertainment tech anywhere else!
9 de maio de 2026
Resposta da Richer Sounds - Leeds
Thanks for your great feedback and for supporting local business.
My son's first turntable
We were served by Derek in the Leeds store. We were buying my son's first turntable. Derek to time to explain the options and we ended up getting a turntable that is perfect for my son's needs. All in all a very positive experience. Thanks to Derek and the Leeds team!!
9 de maio de 2026
Resposta da Richer Sounds - Leeds
Thanks for your feedback, great to read you were happy with our service.
Professional,helpful staff and always…
Professional,helpful staff and always good prices
7 de maio de 2026
Resposta da Richer Sounds - Leeds
Thank you for your wonderful feedback
Happy…
Listened to my requirements and gave options without pressure. All ordered and set up, with their recommendations, within a couple if days. Very happy
14 de maio de 2026
Opinião espontânea
Resposta da Richer Sounds - Leeds
Thanks for your kind review, we look forward to your next visit.
Richer Sounds Leeds LS1
Rang the Leeds store 6.5.26 having problems with an old model dvd player. New model advised, was delivered and installed in less than 24 hours.
Very happy with service and friendly, professional staff.
6 de maio de 2026
Resposta da Richer Sounds - Leeds
Thanks for your kind review, we look forward to your next visit.
The sales assistant Harry in Leeds was…
The sales assistant Harry in Leeds was so helpful. Really appreciated.
5 de maio de 2026
Resposta da Richer Sounds - Leeds
Thanks for your kind review, we look forward to your next visit.
had heard less favourable things about…
had heard less favourable things about Richer sounds but my experience has been first class.
Everybody has been overly helpful in a way that others say they match but rarely do
5 de maio de 2026
Resposta da Richer Sounds - Leeds
Thanks for your feedback, great to read you were happy with our service.
Great advice in store great TV
Great advice in store.
Went in for 65 inch tv but got a 85 inch Hisense delivered for similar price. Brilliant picture and surround system all for less than £1000. With a long warranty too.
11 de fevereiro de 2026
Resposta da Richer Sounds - Leeds
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Really enjoyed the experience
Really helpful no pressure to buy good products knowledge. I walked out with a full system super Happy.
2 de maio de 2026
Resposta da Richer Sounds - Leeds
Thanks for your 5 star review, we look forward to seeing you again next time
Had a small issue with the tv stand got…
Had a small issue with the tv stand got it sorted with minimal fuss
3 de maio de 2026
Resposta da Richer Sounds - Leeds
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Had a few things from here
Had a few things from here, they are a great company to buy from service is excellent.
13 de março de 2026
Resposta da Richer Sounds - Leeds
Thank you for your wonderful feedback
Resposta da Richer Sounds - Leeds
Thanks for your feedback, great to read you were happy with our service.
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