Richer Sounds - Leeds Opiniões 

3308
TrustScore: 5 em 5

4,9

74 New Briggate, LS1 6NU Leeds, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

These guys are absolute perfection. I bought a few things three years ago from Richer Sounds in Leeds and called with a few questions about re-installing in my new home. Amazing and personal customer... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I had an amazing experience with Richer Sounds in Leeds. Gavin was so helpful and went above and beyond in ordering my new TV, checking expected delivery timings and then swapping the order to a d... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

A fast and smooth transasction.. Upon collecting I got a whole lot of insights from the staff into another project Im working on too (Surround system).. Richer Sounds is like the gift that keeps on gi... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I went to Richer Sounds because of previous purchases and because of the company set up. I wanted to replace a faulty amplifier but little knowledge of what would be suitable. Derek was very helpful... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Hi-fi
  2. Loja de dispositivos electrónicos
  3. Loja de televisões

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(3308)

23 803 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I did a last minute click and collect…

I did a last minute click and collect order and was panicking it wouldn’t come in time. I called the store and they couldn’t be more helpful. Great service as always!!

31 de maio de 2026
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Richer Sounds sold us a new TV

Richer Sounds is an employee owned business. We were looking to replace our TV which we had bought back in 2011. The team gave us great advice and arranged for installation of our new TV with a local installer. The Leeds team and their installers were just magnificent.

4 de maio de 2026
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Bought a Sony tv from them 2 years ago

Bought a Sony tv from them 2 years ago, broke down called sorry as they covered 1st 5 years of warranty because I wasn’t registered they wouldn’t repair it, richer sound went above and beyond and they took on the responsibility to repair the tv, they sent out an technician who said they can’t repair it,so they sent out a voucher for a new tv. Can’t thank them enough, absolutely brilliant service. I’ve been buying items from them for many years and they been spot on.

29 de maio de 2026
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

Always great service

Anthony gave us a great deal on an LG G6 55" and sound bar, and delivered it the next day. We've bought our last 4 TVs from Richer Sounds; always a great price and great service.

28 de maio de 2026
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Excellent service and technical…

Excellent service and technical knowledge from Harry in the Leeds branch, he is a credit to you and provided excellent customer service to the extent of helpfully carry our new TV to our car.

27 de maio de 2026
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Excellent experience

I went in to buy some passive speakers. Mikey was very friendly, attentive and was happy to take time with me listening to different models. The staff were patient, cheerful and also very helpful with other bits and pieces we were looking for.

25 de maio de 2026
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Good service

Order 2 items online to pick up instore. Quick and friendly service.

23 de maio de 2026
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Apologies for not remembering the name…

Apologies for not remembering the name of the salesman but I was impressed with his relaxed and friendly attitude. I felt comfortable spending £1000 with no fuss and ease of purchase.

21 de maio de 2026
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

Excellent advice

Excellent advice, friendly customer service and speedy delivery.

21 de maio de 2026
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

Best service everytime

I always go to Richer Sounds first because I've always valued the effort made to find what I need at the best price and with honesty. I went in to Plymouth recently chancing my arm for a pair of speakers that were end of line. They didn't have them but checked and mentioned a pair in Leeds. I ran the Leeds stire and they gave me the best deal they could which left me over the moon with the product and service. I'll be back again soon for sure.

21 de maio de 2026
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

Brilliant Customer Service

We had bought a Panasonic TV that developed a fault but unfortunately had neglected to register the TV for its warranty.
We called Richer Sounds Leeds who were fantastic at helping us sort it out . I wish I could remember his name who we spoke to, he was great. We rung late in the day and he was due to go on holiday ,sorted out what he could at that time and promised it would be followed up with his manager which it was next day. Every has been sorted and I cannot commend Richer and their staff highly enough. Fantastic Service always. Thank you

6 de maio de 2026
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Friendly and knowledgeable service.Have…

Friendly and knowledgeable service.Have been buying from Richer Sounds since I bought my first hi fi system from the original store on London Bridge so many years ago.

21 de maio de 2026
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Efficient,accurate

Efficient,accurate, speedy service. Good website.
As an older person who recently bought a small smart TV struggled (but eventually succeeded) to set it up with all the QR & verification codes . Setting up WiFi ok as used to that . We elderly miss the days of engineers !

21 de maio de 2026
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

Very helpful shopworker,receivedproduct…

Very helpful shopworker,receivedproduct very quickly ,unfortunately the parcel was delivered to my neighbour ,the delivery agent said we did not seem to be in which we were.He obviously didn’t ring the buzzer ,which is very loud and I was working directly above the front door.However I do not hold you responsible for the delivery firms carelessness.

21 de maio de 2026
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

Good help and demonstration in Leeds

In store service in Leeds was very helpfull. I wanted to fit smaller stereo speakers in my lounge instead of my 26 year old large ones but with similar or better sound. Several different speakers were wired up for me in the demonstration room to try. No pressure to buy so abke to go home and look at reviews. Phoned store later and Mike the assistant put in the order for Dali Kupid from me. Arrived safely 2 days later.
Looks great in our small lounge with old large speakers now removed.

20 de maio de 2026
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

The service was very good

The service was very good, and the delivery of the tv, was all so good and keeped us up to date all the way, till it arrived.

20 de maio de 2026
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

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