From the moment I entered the store I was greeted by friendly staff. Harry dealt with my purchase and went the extra mile on my return setting DAP up and running through options.A great guy! Will use... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
From the moment I entered the store I was greeted by friendly staff. Harry dealt with my purchase and went the extra mile on my return setting DAP up and running through options.A great guy! Will use... Ver mais
A empresa respondeu
Ordering online was simplicity itself, the way it should be. TV was delivered the next day and the approved installers did an excellent job. The whole package was a perfect experience.
A empresa respondeu
It was the Leeds branch that I use, they advised me on a TV I was looking at, we agreed a deal and I ordered it fo delivery, the next day I was still looking at TVs and wanted a better one, called... Ver mais
A empresa respondeu
Visited the Leeds City Centre branch yesterday to get a mini hifi for my daughters birthday. Had the absolute pleasure of being served by Derek. Firstly, all the staff in there were really welcoming... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
74 New Briggate, LS1 6NU, Leeds, Reino Unido
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This was the first time that I had bought anything from Richer Sounds and I communicated with the Leeds team mostly by e-mail but also by phone. They were really helpful and did everything that they could for me. I was very pleased with the service that I got from them. The icing on the cake though was the team that installed the tv etc, they were brilliant, absolutely brilliant. I will definitely buy more things from Richer Sounds.

Resposta da Richer Sounds - Leeds
I had a turntable and speakers bought for my retirement but the turntable wasn’t the one I had set my mind on. The guy we spoke to in the shop was excellent swapped the product over no problem also he was very knowledgeable about the products

Resposta da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds
Knowledgeable, efficient service. Good price and advice. Won’t go anywhere else.

Resposta da Richer Sounds - Leeds
Such helpful staff. We have bought items at Richer Sounds many times. Good value and great warranty service. I would highly recommend them

Resposta da Richer Sounds - Leeds
The amount of time given to me offering products and knowledge that fit together. i could not ask for more.
Mikey is the man that helped my decisions and who sorted a little hick-up out. Many thanks

Resposta da Richer Sounds - Leeds
After recently relocating to North Yorkshire from London I had a problem with producing sound from my Hi fi system. After spending fruitless hours consulting online trouble shooting sites I contacted the Leeds team. Instantly I got through to a real person who patiently, concisely and with a jargon free vocabulary talked me through the problem and then identified the issue and provided the solution. In addition Mike in the Leeds team sorted out my original paperwork. It was a pleasure to both deal with Mike and meet him. His performance was a model of good customer care and he has a wonderful sense of humour to boot. I will certainly attend the Leeds shop when I decide to upgrade my system.

Resposta da Richer Sounds - Leeds
I was served by Rik at the Leeds store. Knowledgeable, helpful and a pleasure to deal with.

Resposta da Richer Sounds - Leeds
The LG-55QNED7EB3C TV purchased from Richer Sounds was competitively priced with an excellent extended product guarantee period. It was delivered on time and packaged safely. The process from start to finish was exceptional, I placed the order over the phone and was dealt with very professionally.

Resposta da Richer Sounds - Leeds
Big shout out to Derek in the Leeds store. From answering the phone when I first rang up, to setting up an appointment for a listening session, to talking me through the different speakers that he had for me to compare. Great help and advice throughout.
The listening room is excellent, very well equipped.
I'm still deciding on the speakers, but took the opportunity of the visit to upgrade my CD player. Derek (of course) helped me pick one that matched my requirements.

Resposta da Richer Sounds - Leeds
Mikey was great. His enthusiasm, experience and time he put into helping me buy an appropriate turntable was very much appreciated. Zero pressure just sound advice tailored to my needs. Purchased the Argon Audio TT MK2 in black and it has been fantastic. It really was a great customer experience at Leeds.

Resposta da Richer Sounds - Leeds
Always come away from here with exactly what I needed and for a better price than I expected. Staff are excellent - very friendly, no pressure at all, and always ready to go out of their away to help.

Resposta da Richer Sounds - Leeds
Excellent service from Derek. He was extremely professional and knowledgable. He took time to understand our requirements. Delivery was seamless and on time. Delighted with products. A first class experience. Would have no hesitation in recommending Richer Sounds and purchasing from them in future.

Resposta da Richer Sounds - Leeds
Spent over an hour choosing .y new music system. Derek who served me was patient and gave me excellent advice on each piece of equipment.
This was delivered on time on the day l chose.
Would recommend Richer Sounds

Resposta da Richer Sounds - Leeds
Richer Sounds for Hi Fi, is still the best for me.
For many years I have spent a good amount of money 💰 with them superb product they sell
I would just like thank their wonderful staff for the courtesy and expertise on everything they do
Thanks again

Resposta da Richer Sounds - Leeds
Bought my hifi over 7 years ago from richer sounds so went back to up date system spoke to Derek who talked me back up to speed on all new gear great guy and great service highly recommended these people I’m glad I went back I got a great system and a great deal cheers

Resposta da Richer Sounds - Leeds
Awesome company. the customer service is unsurpassed and you wont get better deals anywhere. I never go anywhere else.

Resposta da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds
The staff in all the stores I've visited have been super-friendly and super-knowledgable.
They give you their time and attention and provide suggestions based on what you want rather than just to make more money.
I bought a TV recently. There was an issue with it but the staff quickly and efficiently resolved the issue.

Resposta da Richer Sounds - Leeds
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