Richer Sounds - Leeds Opiniões 

3395
•
TrustScore: 5 em 5

4,9

74 New Briggate, LS1 6NU Leeds, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

From the moment I entered the store I was greeted by friendly staff. Harry dealt with my purchase and went the extra mile on my return setting DAP up and running through options.A great guy! Will use... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Ordering online was simplicity itself, the way it should be. TV was delivered the next day and the approved installers did an excellent job. The whole package was a perfect experience.

A empresa respondeu

Classificada 5 em 5 estrelas

It was the Leeds branch that I use, they advised me on a TV I was looking at, we agreed a deal and I ordered it fo delivery, the next day I was still looking at TVs and wanted a better one, called... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Visited the Leeds City Centre branch yesterday to get a mini hifi for my daughters birthday. Had the absolute pleasure of being served by Derek. Firstly, all the staff in there were really welcoming... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Hi-fi
  2. também em
  3. Loja de dispositivos electrónicos
  4. Loja de televisões

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(3395)

24 500 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

A great first experience

This was the first time that I had bought anything from Richer Sounds and I communicated with the Leeds team mostly by e-mail but also by phone. They were really helpful and did everything that they could for me. I was very pleased with the service that I got from them. The icing on the cake though was the team that installed the tv etc, they were brilliant, absolutely brilliant. I will definitely buy more things from Richer Sounds.

21 de agosto de 2026
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Excellent customer service

I had a turntable and speakers bought for my retirement but the turntable wasn’t the one I had set my mind on. The guy we spoke to in the shop was excellent swapped the product over no problem also he was very knowledgeable about the products

20 de agosto de 2026
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Sonos purchase.

Just a top team in Leeds, excellent service and great people.

19 de agosto de 2026
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

Knowledgeable

Knowledgeable, efficient service. Good price and advice. Won’t go anywhere else.

19 de agosto de 2026
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Such helpful staff

Such helpful staff. We have bought items at Richer Sounds many times. Good value and great warranty service. I would highly recommend them

18 de agosto de 2026
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

Endless options

The amount of time given to me offering products and knowledge that fit together. i could not ask for more.
Mikey is the man that helped my decisions and who sorted a little hick-up out. Many thanks

18 de agosto de 2026
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

Exemplary customer care

After recently relocating to North Yorkshire from London I had a problem with producing sound from my Hi fi system. After spending fruitless hours consulting online trouble shooting sites I contacted the Leeds team. Instantly I got through to a real person who patiently, concisely and with a jargon free vocabulary talked me through the problem and then identified the issue and provided the solution. In addition Mike in the Leeds team sorted out my original paperwork. It was a pleasure to both deal with Mike and meet him. His performance was a model of good customer care and he has a wonderful sense of humour to boot. I will certainly attend the Leeds shop when I decide to upgrade my system.

14 de agosto de 2026
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

First class

I was served by Rik at the Leeds store. Knowledgeable, helpful and a pleasure to deal with.

16 de agosto de 2026
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

Exceptional service- The LG-55QNED7EB3C TV purchased from…

The LG-55QNED7EB3C TV purchased from Richer Sounds was competitively priced with an excellent extended product guarantee period. It was delivered on time and packaged safely. The process from start to finish was exceptional, I placed the order over the phone and was dealt with very professionally.

26 de junho de 2026
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

Big shout out to Derek in Leeds!

Big shout out to Derek in the Leeds store. From answering the phone when I first rang up, to setting up an appointment for a listening session, to talking me through the different speakers that he had for me to compare. Great help and advice throughout.
The listening room is excellent, very well equipped.
I'm still deciding on the speakers, but took the opportunity of the visit to upgrade my CD player. Derek (of course) helped me pick one that matched my requirements.

12 de agosto de 2026
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Oustanding customer service at Leeds

Mikey was great. His enthusiasm, experience and time he put into helping me buy an appropriate turntable was very much appreciated. Zero pressure just sound advice tailored to my needs. Purchased the Argon Audio TT MK2 in black and it has been fantastic. It really was a great customer experience at Leeds.

10 de agosto de 2026
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Friendly, no pressure, excellent gear and pricing

Always come away from here with exactly what I needed and for a better price than I expected. Staff are excellent - very friendly, no pressure at all, and always ready to go out of their away to help.

8 de agosto de 2026
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Staff service price

Staff service price

10 de agosto de 2026
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Excellent service from Derek at Richer Sounds, Leeds

Excellent service from Derek. He was extremely professional and knowledgable. He took time to understand our requirements. Delivery was seamless and on time. Delighted with products. A first class experience. Would have no hesitation in recommending Richer Sounds and purchasing from them in future.

8 de agosto de 2026
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Spent over an hour choosing .y new…

Spent over an hour choosing .y new music system. Derek who served me was patient and gave me excellent advice on each piece of equipment.
This was delivered on time on the day l chose.
Would recommend Richer Sounds

8 de agosto de 2026
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

Untouchable company

Richer Sounds for Hi Fi, is still the best for me.
For many years I have spent a good amount of money 💰 with them superb product they sell
I would just like thank their wonderful staff for the courtesy and expertise on everything they do
Thanks again

6 de agosto de 2026
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Update new hifi

Bought my hifi over 7 years ago from richer sounds so went back to up date system spoke to Derek who talked me back up to speed on all new gear great guy and great service highly recommended these people I’m glad I went back I got a great system and a great deal cheers

9 de agosto de 2026
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Awesome company

Awesome company. the customer service is unsurpassed and you wont get better deals anywhere. I never go anywhere else.

11 de julho de 2026
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

Absolutely the best for audio visual equipment

The staff in all the stores I've visited have been super-friendly and super-knowledgable.

They give you their time and attention and provide suggestions based on what you want rather than just to make more money.

I bought a TV recently. There was an issue with it but the staff quickly and efficiently resolved the issue.

4 de agosto de 2026
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thank you for your wonderful feedback

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