We went to this store for one particular model of TV after having researched online beforehand. The member of staff was very friendly and quickly and correctly sussed that we were looking to... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
We went to this store for one particular model of TV after having researched online beforehand. The member of staff was very friendly and quickly and correctly sussed that we were looking to... Ver mais
A empresa respondeu
Can’t praise the team In Lichfield enough - recently bought a Sony TV and they were knowledgeable, so helpful, friendly and even though they did not have the TV in their store I still had it the follo... Ver mais
A empresa respondeu
Dawn , whom I found out later is the manager, was friendly, welcoming and knowledgeable. I was a returning customer but my first time in the Lichfield branch. I had an idea of the tv I wanted but Dawn... Ver mais
A empresa respondeu
The staff at Richer Sounds Lichfield Branch were amazing and so helpful. They were also so friendly and gave me the advice/ information that I needed to purchase mu Samsung OLED TV. I couldn’t thank t... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
46 Birmingham Road, WS13 6GF, Lichfield, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Demo for Marantz CD player was arranged. Item in stock and great price with 6 year warranty. Thanks to Luca in the store.

Resposta da Richer Sounds - Lichfield

Resposta da Richer Sounds - Lichfield
Very well informed service at the shop. They listen to needs and give very sound advice. They help with carrying purchases into customers' cars. Thank you

Resposta da Richer Sounds - Lichfield
Excellent service at the Lichfield branch. Really quick delivery.

Resposta da Richer Sounds - Lichfield
Very helpful and efficient. Reinforced why I keep returning to richer sounds. Have been a customer since the 90s.
Can't fault them

Resposta da Richer Sounds - Lichfield
Previous experience made me return to Richer Sounds to order a new TV.
I have always found the staff in Lichfield store to be friendly and knowledgable.
However, I ordered the TV as collect from store on the website as the wording on the website was a little ambiguous and made me think the TV was in stock in Lichfield. Had I of known the TV had to be delivered to Lichfield for my collection, I'd have just had it delivered straight to my house. A minor blot though and won't stop me using Richer Sounds again in the future.

Resposta da Richer Sounds - Lichfield
I had an idea what I was looking for when I called in but, I was able to discuss and obtain advice from your colleague (Luca) which was really helpful. The equipment was ordered in and delivered to the store (at my request). In the interim, Luca had prepared my speaker cables (fitted with Chord banana plugs) so that all was ready when I went to collect the equipment. He then assisted me in taking the gear to my car.

Resposta da Richer Sounds - Lichfield
Really helpful store manager at the Litchfield branch gave us exactly the deal we were hoping for

Resposta da Richer Sounds - Lichfield
Tom was wonderful. He made up my speaker cables and banana plugs. He insisted! Worked really well. Really happy. Great service. We will return again.

Resposta da Richer Sounds - Lichfield
I was able to try multiple headphones in my own time. I was not pressured to purchase, while being offered advice when request ed.
I was happy to purchase. Much better in person than direct from a website or chain store

Resposta da Richer Sounds - Lichfield

Resposta da Richer Sounds - Lichfield

Resposta da Richer Sounds - Lichfield
Easy ordering and purchase online. Delivery to Lichfield store was prompt and very helpful service when collecting the tv.

Resposta da Richer Sounds - Lichfield
My wife and I arrived at Richer Sounds, Lichfield and found the shop closed, it was about 11am.
I pressed the door bell and then read the opening times in the window, the shop didn't open until Noon!!!!
As we turned away we saw a gentleman waving at us from the back of the showroom. It turned out to be Tim who then opened up the shop early and guided us through all the range so that we were able to buy the right (for us) TV.
We then said that we would go for a coffee whilst in the Town.
He told us to leave the car in the Richer Sounds Car Park and call in on our way back and he would then load the TV so that it wasn't on display to any passing low life.
I am 68 years old and bought my first HiFi separates from Richer Sounds in Birmingham well over 40 years ago. I have never been anywhere else since as I know the prices will be keen and the excellent service second to none.

Resposta da Richer Sounds - Lichfield
Great product knowledge and overall a very positive experience, I would defiantly recommend Richer sounds.

Resposta da Richer Sounds - Lichfield
I received a nice welcome - the store manager opened the door for me outside of their usual opening hours, and gave me as much time as I needed and loads of helpful advice.

Resposta da Richer Sounds - Lichfield
I recently had to take my cd player into the store, there was a fault with it, within a few days I picked up my cd player, and it was perfect, no problem. It was well looked after and I’ve had no problem since. Staff were friendly and helpful. All in all a good experience.

Resposta da Richer Sounds - Lichfield
I tend to buy on line when dealing with richer sounds as i find many of them knowledgeable but arrogant most certainly those at Litchfield richer sounds having listened to and bought a pair of speakers for 500 pounds i was left with the impression they felt they were doing me a favour even being allowed in the shop. I recall I even had to a make an appointment.. I wont be back.

Resposta da Richer Sounds - Lichfield
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.