Richer Sounds - Liverpool Opiniões 

2961
•
TrustScore: 5 em 5

5,0

1-5 Berry Street, L1 9DF Liverpool, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The company does EVERYTHING well. The recruitment procedure seems to constantly attract people who are great communicators, expert in their product knowowledge, generous and patient in the advice the... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Im a long standing customer of RS but now live 50 miles from my nearest store. On a few days break to Liverpool, finalising my choice of a new premium TV, after months of research, i went to the sho... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I have used Richer Sounds for many, many years. I believe they are the best audio and TV specialists on the high street. My local store in Liverpool has some of the most professional and helpful staff... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

It was a seamless hassle free experience from start to finish. Popped into the shop asked for the tv I wanted paid and left within 10 mins max. Free delivery three days later with great courier commun... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Hi-fi
  2. também em
  3. Loja de dispositivos electrónicos
  4. Loja de televisões

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contacto

5,0

Excelente

TrustScore: 5 em 5

3 mil opiniões

5 estrelas
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3 estrelas
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1 estrela

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5,0

Todas as opiniões

(2961)

24 562 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Absolutely outstanding service

Absolutely outstanding service. The people in the shop listened to what we wanted and advised accordingly. They didn't pressure us to pick the most expensive items (even when I asked what combination they would choose if they were buying it. I asked about the most expensive speakers in the shop and they guided me away from them as they would not be suitable for the room size/style we wanted. It is service like that that builds confidence!

They took time to discuss the music that would be listened to and then select the items that would work well together. An experience that has given me the knowledge that the next piece of audio/visual equipment we go for will also come from Richer Sounds. Can't recommend the service highly enough.

26 de setembro de 2026
logótipo da Richer Sounds - Liverpool

Resposta da Richer Sounds - Liverpool

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

Went in for a replacement stylus

Went in for a replacement stylus, which they had in stock, but was actually looking for an upgrade, which they said would be in by Tuesday. After checking online, I was told I could have one delivered the following day at no cost. Very happy.

25 de setembro de 2026
logótipo da Richer Sounds - Liverpool

Resposta da Richer Sounds - Liverpool

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Fantastic and very personal service.

Fantastic and very personal service.
I chose to collect my purchase from the Liverpool store where the service was superb.
Friendly helpful & professional service, second to none.
I highly recommend Richer Sounds, especially the Liverpool store.

24 de setembro de 2026
logótipo da Richer Sounds - Liverpool

Resposta da Richer Sounds - Liverpool

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

Salesman helpful

Salesman helpful, but said the Cambridge amp didnt come with a remote, which I find useful as I am disabled and largely sofabound. Imagine my delight when I found the remote in the box!

23 de setembro de 2026
logótipo da Richer Sounds - Liverpool

Resposta da Richer Sounds - Liverpool

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Great speakers and service

After being very disappointed by Dali Kupid speakers, swapped them for Wharfedale Diamond 12.1i's on recommendation of Justin at RS Liverpool he sorted everything out for me seamlessly, got the new speakers delivered next day and Wow! Can't imagine better anywhere near the price - great speakers and great service

23 de setembro de 2026
logótipo da Richer Sounds - Liverpool

Resposta da Richer Sounds - Liverpool

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

MP3 Player

Friendly, professional and great knowledge. The way they advised me, made it easy to choose the best product for my needs.

22 de setembro de 2026
logótipo da Richer Sounds - Liverpool

Resposta da Richer Sounds - Liverpool

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

I have already sent an email to…customer services

I have already sent an email to customer service praising the excellent service that I received fro the staff at the Liverpool Berry Street store. A refreshing old school experience in today’s awful UK shopping experience.

21 de setembro de 2026
logótipo da Richer Sounds - Liverpool

Resposta da Richer Sounds - Liverpool

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

As good as it gets.

Needed a new TV (I had just bought some speaker stands of them but asked for advice on which TV to buy). The one that they recommended is fabulous. I've been buying my Hi Fi from them for years and also my last couple of televisions from Richer Sounds because they know their business really well, offer great advice and assistance, prices are good and the after care is superb. Simply the top as far as I'm concerned.

21 de setembro de 2026
logótipo da Richer Sounds - Liverpool

Resposta da Richer Sounds - Liverpool

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

My life is richer for shopping at richer sounds se was the price

First of course was the price, then the cover then the efficiency of the service an professionalism of the staff , I have always shopped at Richer sounds for years now ,and have always considered them as one of the best if not thee best in Liverpool

20 de setembro de 2026
logótipo da Richer Sounds - Liverpool

Resposta da Richer Sounds - Liverpool

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

As always, great service

As always, just friendly, knowledgeable and professional staff. This is becoming rare in most shops. Always a pleasure to shop here.

19 de setembro de 2026
logótipo da Richer Sounds - Liverpool

Resposta da Richer Sounds - Liverpool

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

Incomparable service with a smile.

The service at Richer Sounds has always been head and shoulders above that of other retailers. Having recently bought quite a humble television which we failed to set up, we've had two visits from Stuart who showed great patience and approachability in the face of our incompetence and launched us successfully into the world of digital TV.

24 de setembro de 2026
Opinião espontânea
logótipo da Richer Sounds - Liverpool

Resposta da Richer Sounds - Liverpool

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

Liverpool store 5*

Ordered TV for click and collect from Liverpool store. Got a phone call shortly afterwards to confirm it was ready. Really helpful, carried the TV to the car for me - typical Richer Sounds customer service!

16 de setembro de 2026
logótipo da Richer Sounds - Liverpool

Resposta da Richer Sounds - Liverpool

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

This is the third item that I've bought…

This is the third item that I've bought from Richer Sounds and I'm delighted as usual. Great prices, great service and quality products, no doubt they'll be seeing me again.

14 de setembro de 2026
logótipo da Richer Sounds - Liverpool

Resposta da Richer Sounds - Liverpool

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Excellent customer service

Arrived earlier than expected, quality product and excellent customer service experience when looking to purchase

13 de setembro de 2026
logótipo da Richer Sounds - Liverpool

Resposta da Richer Sounds - Liverpool

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

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