The company does EVERYTHING well. The recruitment procedure seems to constantly attract people who are great communicators, expert in their product knowowledge, generous and patient in the advice the... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
The company does EVERYTHING well. The recruitment procedure seems to constantly attract people who are great communicators, expert in their product knowowledge, generous and patient in the advice the... Ver mais
A empresa respondeu
Im a long standing customer of RS but now live 50 miles from my nearest store. On a few days break to Liverpool, finalising my choice of a new premium TV, after months of research, i went to the sho... Ver mais
A empresa respondeu
I have used Richer Sounds for many, many years. I believe they are the best audio and TV specialists on the high street. My local store in Liverpool has some of the most professional and helpful staff... Ver mais
A empresa respondeu
It was a seamless hassle free experience from start to finish. Popped into the shop asked for the tv I wanted paid and left within 10 mins max. Free delivery three days later with great courier commun... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
1-5 Berry Street, L1 9DF, Liverpool, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Resposta da Richer Sounds - Liverpool
Absolutely outstanding service. The people in the shop listened to what we wanted and advised accordingly. They didn't pressure us to pick the most expensive items (even when I asked what combination they would choose if they were buying it. I asked about the most expensive speakers in the shop and they guided me away from them as they would not be suitable for the room size/style we wanted. It is service like that that builds confidence!
They took time to discuss the music that would be listened to and then select the items that would work well together. An experience that has given me the knowledge that the next piece of audio/visual equipment we go for will also come from Richer Sounds. Can't recommend the service highly enough.

Resposta da Richer Sounds - Liverpool
Excellent personal service and advice - next day delivery.

Resposta da Richer Sounds - Liverpool
Went in for a replacement stylus, which they had in stock, but was actually looking for an upgrade, which they said would be in by Tuesday. After checking online, I was told I could have one delivered the following day at no cost. Very happy.

Resposta da Richer Sounds - Liverpool
Fantastic and very personal service.
I chose to collect my purchase from the Liverpool store where the service was superb.
Friendly helpful & professional service, second to none.
I highly recommend Richer Sounds, especially the Liverpool store.

Resposta da Richer Sounds - Liverpool
Salesman helpful, but said the Cambridge amp didnt come with a remote, which I find useful as I am disabled and largely sofabound. Imagine my delight when I found the remote in the box!

Resposta da Richer Sounds - Liverpool
After being very disappointed by Dali Kupid speakers, swapped them for Wharfedale Diamond 12.1i's on recommendation of Justin at RS Liverpool he sorted everything out for me seamlessly, got the new speakers delivered next day and Wow! Can't imagine better anywhere near the price - great speakers and great service

Resposta da Richer Sounds - Liverpool
Friendly, professional and great knowledge. The way they advised me, made it easy to choose the best product for my needs.

Resposta da Richer Sounds - Liverpool
I have already sent an email to customer service praising the excellent service that I received fro the staff at the Liverpool Berry Street store. A refreshing old school experience in today’s awful UK shopping experience.

Resposta da Richer Sounds - Liverpool
Needed a new TV (I had just bought some speaker stands of them but asked for advice on which TV to buy). The one that they recommended is fabulous. I've been buying my Hi Fi from them for years and also my last couple of televisions from Richer Sounds because they know their business really well, offer great advice and assistance, prices are good and the after care is superb. Simply the top as far as I'm concerned.

Resposta da Richer Sounds - Liverpool
First of course was the price, then the cover then the efficiency of the service an professionalism of the staff , I have always shopped at Richer sounds for years now ,and have always considered them as one of the best if not thee best in Liverpool

Resposta da Richer Sounds - Liverpool
As always, just friendly, knowledgeable and professional staff. This is becoming rare in most shops. Always a pleasure to shop here.

Resposta da Richer Sounds - Liverpool
Very understanding with a return I had to make. All done without any fuss.

Resposta da Richer Sounds - Liverpool
The service at Richer Sounds has always been head and shoulders above that of other retailers. Having recently bought quite a humble television which we failed to set up, we've had two visits from Stuart who showed great patience and approachability in the face of our incompetence and launched us successfully into the world of digital TV.

Resposta da Richer Sounds - Liverpool
Ordered TV for click and collect from Liverpool store. Got a phone call shortly afterwards to confirm it was ready. Really helpful, carried the TV to the car for me - typical Richer Sounds customer service!

Resposta da Richer Sounds - Liverpool
Great products! Great customer service! I highly recommend Richer Sounds!!!

Resposta da Richer Sounds - Liverpool
Got a brilliant price on new LG C6 OLEG tv.
Quick delivery .
Great tv
Thanks

Resposta da Richer Sounds - Liverpool
This is the third item that I've bought from Richer Sounds and I'm delighted as usual. Great prices, great service and quality products, no doubt they'll be seeing me again.

Resposta da Richer Sounds - Liverpool
Arrived earlier than expected, quality product and excellent customer service experience when looking to purchase

Resposta da Richer Sounds - Liverpool

Resposta da Richer Sounds - Liverpool
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.