The company does EVERYTHING well. The recruitment procedure seems to constantly attract people who are great communicators, expert in their product knowowledge, generous and patient in the advice the... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
The company does EVERYTHING well. The recruitment procedure seems to constantly attract people who are great communicators, expert in their product knowowledge, generous and patient in the advice the... Ver mais
A empresa respondeu
Im a long standing customer of RS but now live 50 miles from my nearest store. On a few days break to Liverpool, finalising my choice of a new premium TV, after months of research, i went to the sho... Ver mais
A empresa respondeu
I have used Richer Sounds for many, many years. I believe they are the best audio and TV specialists on the high street. My local store in Liverpool has some of the most professional and helpful staff... Ver mais
A empresa respondeu
It was a seamless hassle free experience from start to finish. Popped into the shop asked for the tv I wanted paid and left within 10 mins max. Free delivery three days later with great courier commun... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
1-5 Berry Street, L1 9DF, Liverpool, Reino Unido
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Order taken and processed same day and delivered a few days later. the delivery team carried it upstairs in my flat and placed it in my lounge ready for me to unbox it.

Resposta da Richer Sounds - Liverpool
Member of staff who I dealt with in buying my new LG television was only concerned that I had chosen the correct tv for myself. Was very patient with my lack of IT Skills too.
Delivery was exactly what we had agreed with the staff extremely helpful.

Resposta da Richer Sounds - Liverpool
Called store to check if item was in stock, they physically went down to the store room to check and reserved it for me to pick up there and then, was ready and waiting when I arrived at store later that day to collect, always get the best service at Richer Sounds

Resposta da Richer Sounds - Liverpool
Excellent advice, given by Diego, good price and 6 year warranty.

Resposta da Richer Sounds - Liverpool
Diego was most helpful in my quest for a replacement TV. I’m happy with my choice as I didn’t want to go overboard with size and technological extras.
Plus, I had it delivered,installed and set up by John who had been nine years ago, again very helpful in the process.
Thank you both.

Resposta da Richer Sounds - Liverpool
Excellent service from Kelvin, sound advice gave me honest opinion of what I was looking for. Very happy with choice of desktop speakers purchased. Delivery next day very prompt.

Resposta da Richer Sounds - Liverpool
Genuinely brilliant customer service, from someone both knowledgeable and looking to make it easier for you. Shout out to Stuart who helped me out via the phone, fantastic.

Resposta da Richer Sounds - Liverpool
Easy to find the item I needed and the store service was amazing in and out with my purchase completed within 15 minutes as I was prepared when I went with the product I wanted to buy I also joined the VIP club and got £10 off my order.

Resposta da Richer Sounds - Liverpool
Company sells excellent products and has well informed staff.

Resposta da Richer Sounds - Liverpool
Easy to contact as and when you have any queries. Very helpful staff and best of all ….. great products, great prices and fast delivery.

Resposta da Richer Sounds - Liverpool

Resposta da Richer Sounds - Liverpool
Diego the Manager looked after us. Great service

Resposta da Richer Sounds - Liverpool
The entire buying experience with Richer Sounds is brilliant the knowledge and customer service is second to none. This is my 4th time and once again it was perfect.

Resposta da Richer Sounds - Liverpool
Can't fault the service or the whole experience, from initial email back n forth to final delivery and set up. Having done a lot of research beforehand, I was pretty solid with what I wanted, and it ended up better. For anything related to this in the future, I'll always go to the Richer Sounds Liverpool team to consult with them first. Thanks fellas 👍 very happy customer

Resposta da Richer Sounds - Liverpool
Fantastic service and advice from Kelvin at the Liverpool shop. Guided me in the right direction for the purchase of my amp and speakers and gave me a great deal, thank you

Resposta da Richer Sounds - Liverpool
I've made several purchases from Richer Sounds, and always been happy with service/delivery.
Only ever had one problem with a tv. Richer Sounds have an excellent service policy.
They sent it for repair on 3 occasions but fundamentally there must have been an unrepairable issue.
With that, they offered me generous compensation on 3 yr old unit, and also arranged delivery and collection (of the faulty tv).
So far so good.
Not their fault the tv was faulty but in my opinion they did all they could to repair and eventually compensate me in order to get a replacement.

Resposta da Richer Sounds - Liverpool
Diego at Richer Sounds Liverpool, thank you. Excellent service, helpful, efficient and friendly.
My purchase came with a Six year warranty and free delivery. Delivery within two days by BJS Home Delivery, who again were excellent.
If you're thinking of purchasing quality TV or Audio, go to the experts, you won't be disappointed.

Resposta da Richer Sounds - Liverpool
Personal attention, friendliness, honest advice, recognition of customer loyalty.

Resposta da Richer Sounds - Liverpool
Item wasn't in store when I checked. The staff member ordered it for next day delivery, no problem. Perfect.

Resposta da Richer Sounds - Liverpool
Staff excellent & knowledgeable
Extensive range of tvs & accessories.
Stuart was very quick answering my emails & gave lots of useful information.Also helpful in store with my purchase.
Pleased with my new tv for the kitchen

Resposta da Richer Sounds - Liverpool
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