Richer Sounds - Middlesbrough Opiniões 

1647
•
TrustScore: 5 em 5

4,9

63-65 Borough Road, TS1 3AA Middlesbrough, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Great shopping experience. Friendly and knowledgeable staff. Equipment is available to try out, in-store. Best prices I could find, anywhere. Great range of TV, HiFi, etc. Parking places directly... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The guy in the shop, I think his name may have been Dave, was pleasant & very knowledgeable. I've shopped with Richer Sounds numerous times over the years & always found the staff to be the same. I w... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The 2 members of staff gave me great advice and information on the turntable I was looking for. They saved me money as they advised I didn’t need 1 feature I was looking for. I bought a turntable an... Ver mais

Classificada 5 em 5 estrelas

Very good impartial advice. Always friendly and helpful in store. Great products at the right price with free next delivery if not available in store or if I am unable to collect from store. ⭐️⭐️⭐️⭐️⭐... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Hi-fi
  2. também em
  3. Loja de dispositivos electrónicos
  4. Loja de televisões

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contacto

  • 63-65 Borough Road, TS1 3AA, Middlesbrough, Reino Unido

  • 0333 900 0096

4,9

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(1647)

24 562 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great customer service

Great customer service - very helpful.

27 de abril de 2026
logótipo da Richer Sounds - Middlesbrough

Resposta da Richer Sounds - Middlesbrough

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

Excellent service.

I went into Middlesbrough shop told the salesman what i was looking for he delt with my request gave me good information and the order was completed without problem.
I asked some questions about some other equipment I was interested in and received good recommendations.
The transaction was completed and the goods were delivered 2 days later.
Excellent service i highly recommend.

19 de abril de 2026
logótipo da Richer Sounds - Middlesbrough

Resposta da Richer Sounds - Middlesbrough

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Middlesbrough store.

Needed a new receiver for home cinema system as old one broke. Saw an Onkyo one I was interested in. So gave the Middlesbrough branch a call as thats was the nearest branch to me. The lad I spoke to was very polite, listened to what I needed and seemed very knowledgeable. Was even offered receivers they had in stock in store as the one I wanted wasn't getting re-stocked until the week after. But anyways, ordered one to be delivered in store. When it came i went to the store, it took 5 minutes to check my details, I get a 6 year warranty as I bought it from them, and the lad even carried the receiver out to my car and put it in my boot!! Would highly recommend this business, and will definitely be using them again!!

23 de abril de 2026
Opinião espontânea
logótipo da Richer Sounds - Middlesbrough

Resposta da Richer Sounds - Middlesbrough

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Prompt and efficeint

Prompt and efficeint. Accommodating outside normal opening hours

16 de abril de 2026
logótipo da Richer Sounds - Middlesbrough

Resposta da Richer Sounds - Middlesbrough

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

Excellent service from David

Excellent service from David, His knowledge guided us down the right path. We are not new customers and the above is why we keep going back.

13 de abril de 2026
logótipo da Richer Sounds - Middlesbrough

Resposta da Richer Sounds - Middlesbrough

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Outstanding Service and Outstanding Staff Member

I knew exactly what TV i wanted to purchase but was unsure if i could in corporate the TV with my existing media system ie amplifier. Stuart talked me through everything and even after installation there was a sound issue. Stuart again went the extra mile came out and recalibrated my whole system with the addition of a new cable. In the future i may well need to update my system and Richer Sounds will be my first port of call.

17 de abril de 2026
logótipo da Richer Sounds - Middlesbrough

Resposta da Richer Sounds - Middlesbrough

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Great parking and service

This shop is ideal with free parking at the front, expert knowledge, good understanding of products and aware of current deals and discounts such as Blue Light Card, will return for more products in time.

11 de abril de 2026
logótipo da Richer Sounds - Middlesbrough

Resposta da Richer Sounds - Middlesbrough

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

Your sales man David

Your sales man David, was most helpful and knowledgeable about our purchase.
Subsequent to our purchase I had some queries which were readily answered in a very polite and understanding manner. Thank you.

10 de abril de 2026
logótipo da Richer Sounds - Middlesbrough

Resposta da Richer Sounds - Middlesbrough

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

1st class service

Being new to modern Hi Fi I wasn’t sure what cables and connections I needed, no problem David at Richer Sounds Middlesbrough sorted me out and made them up even gave me a discount. Will definitely be using them again.

10 de abril de 2026
logótipo da Richer Sounds - Middlesbrough

Resposta da Richer Sounds - Middlesbrough

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Im so happy I chose richer sounds

Im so happy I chose richer sounds. After problems installing WiFi on my new TV Stuart came today with another TV and spent hours figuring out what the problem was...and solved it! service impeccable, so professional and caring...above and beyond what ive experienced elsewhere. All those 5 star reviews do not lie!! Well done 👏

17 de abril de 2026
logótipo da Richer Sounds - Middlesbrough

Resposta da Richer Sounds - Middlesbrough

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

New Tv

Went into store on a Sunday ordered the TV I wanted . Helpful friendly staff . TV came a few days later . There was a problem with the TV contacted them on phone and they sorted the problem straight away. Got another TV with in a few days and the other TV was removed with the packaging. Very happy with my TV and my 6 years guarantee

13 de março de 2026
logótipo da Richer Sounds - Middlesbrough

Resposta da Richer Sounds - Middlesbrough

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Media Wall Technology

The team at Middlesbrough were patient and helpful when I was looking to purchase a TV and sound bar for a media wall. Once I had selected equipment, they put me in touch with a local installer who was able to explain what was required for the audio visual items.

I was not aware that Richer Sounds could have put me in touch with installers. Knowing this would have been helpful in reducing time to purchase.

2 de abril de 2026
logótipo da Richer Sounds - Middlesbrough

Resposta da Richer Sounds - Middlesbrough

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

Staff knowledge …

Staff were excellent knowledge second to none, the Denon CD / Receiver is just what I wanted and very happy with purchase.

29 de março de 2026
logótipo da Richer Sounds - Middlesbrough

Resposta da Richer Sounds - Middlesbrough

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

Great advice and support

Excellent support from the team in store (Middlesbrough). Good product availability and fair part exchange. Product retrospectively price matched without difficulty making the whole buying experience a pleasure.

28 de março de 2026
logótipo da Richer Sounds - Middlesbrough

Resposta da Richer Sounds - Middlesbrough

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Excellent service friendly staff bought…

Excellent service friendly staff bought a new tv on a Friday afternoon had it delivered Saturday morning and was out of the box and set up in 30 minutes Would definitely recommend

27 de março de 2026
logótipo da Richer Sounds - Middlesbrough

Resposta da Richer Sounds - Middlesbrough

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

Ruark CD Player

The staff at your Middlesbrough store were very helpful and explained the item I was interested in very well and demonstrated the sound for me

6 de março de 2026
logótipo da Richer Sounds - Middlesbrough

Resposta da Richer Sounds - Middlesbrough

Thank you for your 5 star review, it’s lovely to read your comments.

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