Richer Sounds - Middlesbrough Opiniões 

1650
•
TrustScore: 5 em 5

4,9

63-65 Borough Road, TS1 3AA Middlesbrough, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Great shopping experience. Friendly and knowledgeable staff. Equipment is available to try out, in-store. Best prices I could find, anywhere. Great range of TV, HiFi, etc. Parking places directly... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The guy in the shop, I think his name may have been Dave, was pleasant & very knowledgeable. I've shopped with Richer Sounds numerous times over the years & always found the staff to be the same. I w... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

As a complete novice to hifi, the system best suited to my needs was explained well and I received it the following day. Dave at The Middlesbrough store was very helpful indeed

A empresa respondeu

Classificada 5 em 5 estrelas

The 2 members of staff gave me great advice and information on the turntable I was looking for. They saved me money as they advised I didn’t need 1 feature I was looking for. I bought a turntable an... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Hi-fi
  2. também em
  3. Loja de dispositivos electrónicos
  4. Loja de televisões

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contacto

  • 63-65 Borough Road, TS1 3AA, Middlesbrough, Reino Unido

  • 0333 900 0096

4,9

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(1650)

24 562 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

First class personal service

First class personal service at the Middlesbrough branch. Staff very welcoming and knowledgeable.

28 de fevereiro de 2026
logótipo da Richer Sounds - Middlesbrough

Resposta da Richer Sounds - Middlesbrough

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Exceptional customer service

Shaun went well beyond expectations with regards to customer service. Absolutely amazing experience. If all customer service was like what I experienced with Richer Sounds, life would be so much simpler. Faultless.

27 de fevereiro de 2026
logótipo da Richer Sounds - Middlesbrough

Resposta da Richer Sounds - Middlesbrough

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

It’s always the staff

It’s always the staff. They are so friendly and knowledgable.

26 de fevereiro de 2026
logótipo da Richer Sounds - Middlesbrough

Resposta da Richer Sounds - Middlesbrough

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

Great service from the team at Richer…

Great service from the team at Richer Sounds Middlesbrough.
Expert advice and great pricing.

26 de fevereiro de 2026
logótipo da Richer Sounds - Middlesbrough

Resposta da Richer Sounds - Middlesbrough

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Oled tv

What a great shop the lads can’t do enough for you nothing is to much trouble, if you need a tv or sound system these are your boys , highly recommend you go and have a chat

11 de dezembro de 2025
logótipo da Richer Sounds - Middlesbrough

Resposta da Richer Sounds - Middlesbrough

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Excellent service

Excellent service, would definitely recommend anybody to go to the shop and buy any product in the shop the staff are very helpful. And very knowledgeable about what they are selling.

22 de fevereiro de 2026
logótipo da Richer Sounds - Middlesbrough

Resposta da Richer Sounds - Middlesbrough

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

Excellent service

Excellent service, as always. I would definitely recommend.

19 de fevereiro de 2026
logótipo da Richer Sounds - Middlesbrough

Resposta da Richer Sounds - Middlesbrough

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

Purchase of Pro-Ject Turntable

Excellent advice & outstanding customer service. A pleasure to buy from Richer Sounds.

19 de fevereiro de 2026
logótipo da Richer Sounds - Middlesbrough

Resposta da Richer Sounds - Middlesbrough

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Consistently excellent service

I have made a number of purchases from Richer Sounds over the years and have never been disappointed, the level of service is excellent and the staff are knowledgeable allowing for informed decisions to be made prior to purchasing. I was particularly impressed on my most recent purchase, when I was offered a loan of a demo device to take home and test before buying. I am confident that this kind of service would not be offered at a larger retailer. In my opinion the independence of Richer Sounds is one of their greatest strengths, as they can offer unbiased opinions on a large range of products which gives greater confidence that value for money for the customer is a priority

27 de janeiro de 2026
logótipo da Richer Sounds - Middlesbrough

Resposta da Richer Sounds - Middlesbrough

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

best place to buy hi-fi equipment

i wanted to upgrade my hi-fi loudspeakers to something really nice so of course the first place i looked was the Richer Sounds website. what was great about the website was being able to compare specifications of the four products i was interested in. only one area fell short: there was no information about the delivery company and therefore i had to call someone from the national sales team. i needed to be able to request an afternoon delivery but unfortunately DPD were unable to offer this. therefore i called the closest Richer Sounds retail store who were pleased to take my order, were knowledgeable and who even gave me a discount whilst relating to my excitement at the prospect of audiophile sound once again! for payment, i was sent a link to a secure third party rather than having to read the card out over the phone, which i preferred. DPD then delivered my loudspeakers to the store for my collection. that afternoon i was able to drive to the store in my own time, park directly outside, and collect my loudspeakers and cabling in a relaxed and friendly store - they even carried the speakers to my car for me! i would encourage anyone looking to buy hi-fi, 5.1 or tv equipment to check out Richer Sounds. by appointment, the store are even willing to provide demonstrations, which i would have requested if i was uncertain in any way. oh, and the product? my new Wharfedale Super Denton 3-way bookshelf loudspeakers are everything i wanted and more! literally worth every penny. i couldn’t be more pleased. thank you for meeting my expectations, Richer Sounds. next up: a 5.1 surround sound system…

16 de fevereiro de 2026
logótipo da Richer Sounds - Middlesbrough

Resposta da Richer Sounds - Middlesbrough

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

The TV is really beautiful

The TV is really beautiful. I love it the colours is amazing works very well

14 de fevereiro de 2026
logótipo da Richer Sounds - Middlesbrough

Resposta da Richer Sounds - Middlesbrough

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

The guys in Middlesbrough are always so…

The guys in Middlesbrough are always so helpful and ready to answers any questions. Full of knowledge and expertise.
Nothing is too much trouble.

13 de fevereiro de 2026
logótipo da Richer Sounds - Middlesbrough

Resposta da Richer Sounds - Middlesbrough

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

Helpful staff.

Helpful staff.
Good product at really good price

14 de fevereiro de 2026
logótipo da Richer Sounds - Middlesbrough

Resposta da Richer Sounds - Middlesbrough

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

Great Discounted Offer and Knowledge of Device

The checkout process was smooth and efficient, and I felt valued as a customer. Overall, it was a pleasant shopping experience, and I would definitely return in the future.

13 de fevereiro de 2026
logótipo da Richer Sounds - Middlesbrough

Resposta da Richer Sounds - Middlesbrough

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

Great advice. Superb staff

Great advice on telephone prior to collecting order from shop.
Staff went over and beyond to explain product to make sure we understood before leaving!
Thank you 😊

13 de fevereiro de 2026
logótipo da Richer Sounds - Middlesbrough

Resposta da Richer Sounds - Middlesbrough

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

Excellent service

Excellent service, from professional, knowledgeable staff.

9 de fevereiro de 2026
logótipo da Richer Sounds - Middlesbrough

Resposta da Richer Sounds - Middlesbrough

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Expert honest advice given

Expert honest advice given, and nothing was to mutch trouble for them helping me. 5 stars from me.
I became a v.i.p member and they gave me a discount of over £ 50.00,,,,,,,,,, with a 6 yr warranty for all,
amp, cd player, and floor standing speakers,
Tony.

8 de fevereiro de 2026
logótipo da Richer Sounds - Middlesbrough

Resposta da Richer Sounds - Middlesbrough

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

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