Ordered via click and collect, delivered the next day. Good customer service, and never had an issue with orders or shop service. Always go the extra mile with adjustments to accessory needs etc.
A empresa respondeu
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Ordered via click and collect, delivered the next day. Good customer service, and never had an issue with orders or shop service. Always go the extra mile with adjustments to accessory needs etc.
A empresa respondeu
Very quick and efficient click and collect and I was kept informed of the whereabouts of my order by email. When I went to the store to collect my item, the gentleman who served me very kindly carri... Ver mais
A empresa respondeu
The shopping experience with Richer Sounds is great because a) they have a wide range of equipment that I'm interested in at competitive prices b) orderi... Ver mais
A empresa respondeu
My experience at Richer Sounds Milton Keynes was excellent. The service was amazing, Adam one of the Staff members were very friendly and helpful. I can’t thank him enough for how amazing he was. I’m... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
556 Elder Gate, MK9 1LR, Milton Keynes, Reino Unido
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Very helpful and knowledgeable staff. Polite and patience
Good selection of products.

Resposta da Richer Sounds - Milton Keynes
I'd been watching the Eversolo CD Play for a while, reading and watching reviews etc and decided to take the plunge on the Thursday afternoon, contacting the Milton Keynes RS store to find out whether it was a stock item. It wasn't but Richard informed me that getting one in for the following day would be possible. So I decided to complete the transaction, Richard providing an unprompted £10 discount and then talking me through the telephone approval process.
Sure enough the following morning I received a call before store opening to tell me the Play had been delivered and that I could pick up that afternoon. All rather excellent, as is the product.

Resposta da Richer Sounds - Milton Keynes
Great product range .
Extremely helpful staff (especially if your in a rush)
I would definitely purchase from Richer sounds again.

Resposta da Richer Sounds - Milton Keynes
Order placed. Good communication. And quick pickup in store. All as desired
Initial phone contact quick and easy resulting in a return to shop, nominally for testing. However, they decided just to replace which was fine by me, especially as they renewed the full 6 years warranty even though I had used 3 already. They even registered it at the time so nothing for me to do.
Great customer experience at The Richer Sounds Milton Keynes Branch. I am a long time Richer Sounds customer but purchased 2 expensive Cyrus CD players, one from another retailer and one direct from Cyrus. Both have encountered issues, with my current CDi player failing after light use. These are all £1000+ units.
Cyrus’s customer service could best be described as 'uninterested' to be frank but all the guys at MK (Andrew the Field Sales Manager in particular) have been brilliant. The team there have gone over and beyond what I would have expected in terms of customer service. Cyrus is lucky to have great dealers supporting them or frankly they would be out of business given their ‘couldn’t care less’ attitude..

Resposta da Richer Sounds - Milton Keynes
As a returning customer i was pleased that the same high standards of friendliness and technical information were still in evidence.Well done and thank you for a great deal,very very pleased

Resposta da Richer Sounds - Milton Keynes
Smooth, simple ordering process; excellent comms re: collection; unbeatable price, including extended warranty! Fab customer service. Very happy, would 100% recommend!

Resposta da Richer Sounds - Milton Keynes
Bought this 24" LED TV for the bedroom for a relative. Maybe not the latest tech, but a good little TV for a great price. Ordering online was straight forward and collection from the MK store was hassle free. Thank you Aidan.
Always good on advice, value & availability, in store always prepared to demonstrate and advise.
Great value, often with those free extras you didn't expect.
The staff are really knowledgeable and helpful without doing the hard sell, great advice given and made it really easy to decide what was the right product for me. Unfortunately the 2 items I wanted were not available in store, but within minutes the items were ordered and they actually arrived at my home address the next day..
Fantastic service.

Resposta da Richer Sounds - Milton Keynes
Great customer service nothing too much Aiden and Andrew from Milton Keynes store have been a pleasure to deal with from start to finish upto delivery and after delivery had a couple of technical issue and was happy to take time and talk me through the phone. Definitely recommend Richer sound as a first time buyer from them was really impressed!

Resposta da Richer Sounds - Milton Keynes
I recently bought a tv from Richer Sounds, and it proved a little troublesome, but with help and advice from Stu and Andrew it was quickly exchanged. I have been shopping at Richer Sounds for about forty years, and have always had good service and advice. And no overseas call centres.
From the beginning we have found our purchase a very good experience.
We had a wire connection missing this was delivered by a member of staff after he finished work in the pouring rain. We want to thank him and Adam for such a good service.
I was given great advice at the Milton Keynes store, came away with everything I needed to ensure my turntable could be played as soon as I got home!

Resposta da Richer Sounds - Milton Keynes
The information and help given by the knowledgeable assistant was extremely helpful is helping us choose the right equipment for our requirements. All in all a great experience.

Resposta da Richer Sounds - Milton Keynes
After much research prior to the Christmas period, we were recommended Richer Sounds at Milton Keynes for our turntable and speakers. With Mark's honest opinion, and expertise he was extremely helpful in guiding us with our purchase which we made on 7 January 2026. The Denon DP-300 Turntable and Argon Audio Fenris A4 speakers produce a beautiful sound for our records. A big thank you to all at the CMK store, they couldn't have been more helpful.

Resposta da Richer Sounds - Milton Keynes
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