Ordered via click and collect, delivered the next day. Good customer service, and never had an issue with orders or shop service. Always go the extra mile with adjustments to accessory needs etc.
A empresa respondeu
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Ordered via click and collect, delivered the next day. Good customer service, and never had an issue with orders or shop service. Always go the extra mile with adjustments to accessory needs etc.
A empresa respondeu
Very quick and efficient click and collect and I was kept informed of the whereabouts of my order by email. When I went to the store to collect my item, the gentleman who served me very kindly carri... Ver mais
A empresa respondeu
The shopping experience with Richer Sounds is great because a) they have a wide range of equipment that I'm interested in at competitive prices b) orderi... Ver mais
A empresa respondeu
My experience at Richer Sounds Milton Keynes was excellent. The service was amazing, Adam one of the Staff members were very friendly and helpful. I can’t thank him enough for how amazing he was. I’m... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
556 Elder Gate, MK9 1LR, Milton Keynes, Reino Unido
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I'd like to say a big thankyou to Adam, who made my recent experience a real pleasure. I visited the store with a plan to upgrade all of my equipment. His knowledge and experience served to relax me that what I was looking to purchase was correct for my needs..
I ended up revising my original plan and trusted his advice. The guys in store are unbiased and give honest opinions. The whole team are such nice guys, and I can see why people favour the service over other businesses.. I came away very happy, and felt very well looked after! Long may the store continue to provide such a great service.. Thanks so much Adam & his colleagues. Bravo 🙌
Kind Regards.
Mr Phillips.

Resposta da Richer Sounds - Milton Keynes
Guys in the store at Milton Keynes are very helpful and honest to look for the best requirements.
I cannot fault them and I would recommend them in a heartbeat.

Resposta da Richer Sounds - Milton Keynes
Great shopping experience great staff with good knowledge of the products quickly delivering and excellent extended warranty

Resposta da Richer Sounds - Milton Keynes
My click and collect order was ready the next day and the staff even carried it out to my car, which was very nice of them.

Resposta da Richer Sounds - Milton Keynes
Had an idea what we wanted but Assistant was extremely helpful and explained all to us...took tv away same day.

Resposta da Richer Sounds - Milton Keynes
Very attentive, knowledgeable staff. Stuck to my budget, gave me options, very happy with the final product

Resposta da Richer Sounds - Milton Keynes
We visited the MK Richer Sounds to get some advice before buying the TV we had researched. The staff there were knowledgeable and helpful. Our order was placed and the TV was delivered promptly. I would certainly use Richer Sounds again for future purchases. Excellent customer service.
Thank you very much.

Resposta da Richer Sounds - Milton Keynes
Ordered on Saturday evening - picked up on Monday, very good coms and a quick service at great price. Extended warranty great as well. Thanks

Resposta da Richer Sounds - Milton Keynes

Resposta da Richer Sounds - Milton Keynes

Resposta da Richer Sounds - Milton Keynes
My experience at Richer Sounds in Milton Keynes has been nothing but excellent. They are a very good team who are flexible, helpfully and knowledgeable. They aren't just selling whatever happens to be in the shop, they have a genuine interest in Hifi and have clearly listened to the products that they sell with much enthusiasm. I got great advise, but not the type of pushy sales you get when somebody is just after your money. I can highly recommend them as a place to explore what you need and desire before you commit to buying. I also had no problem returning an item that was not suitable.
Overall I can highly recommend Aiden and his team for great customer service!

Resposta da Richer Sounds - Milton Keynes
I’m always happy with this company they always go above and beyond to help you and always get anything you need

Resposta da Richer Sounds - Milton Keynes
great staff always willing to help nothing is to much trouble

Resposta da Richer Sounds - Milton Keynes
So good to be able to speak to someone who was knowledgeable and could actually show me the TV he was suggesting met my needs.

Resposta da Richer Sounds - Milton Keynes
Everyone was super helpful and really friendly, really appreciate their support!

Resposta da Richer Sounds - Milton Keynes
Bloomin' fantastic service. My husband & I popped into the Milton Keynes branch as we were looking at buying a turntable. Richard couldn't have been more helpful, with absolutely no pressure whatsoever. After mulling over his advice we placed an order and couldn't have felt like more valued customers. I now wouldn't shop anywhere else for electronics - top class service before, during & after purchase. Richer Sounds could teach other companies a thing or two on customer service

Resposta da Richer Sounds - Milton Keynes
Great advice from the team. Quick delivery and effortless communication around delivery.
I ordered a TV that was too large and I was able to replace with a smaller unit without question. Richer Sounds have the customer experience really sorted out.

Resposta da Richer Sounds - Milton Keynes
UPDATE:
Milton Keynes store phoned me the next to to tell me I could collect between 5 and 8pm.
When I collected the item, the sales assistant was very helpful and even carried it to my car.
Ordered a HI-FI stand on a click and collect at Milton Keynes store. My item was delivered today so I thought as I was a VIP member I could collect it this evening. Phoned the store and was told the opening hour are 12- 5pm. What about VIP members I asked? I was told in order to use VIP Membership I would need to give 3 DAYS NOTICE. Not very VIP. I can’t collect till the weekend now. I will shop elsewhere next time
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