Richer Sounds - Plymouth Opiniões 

2324
•
TrustScore: 5 em 5

4,9

87-89 Exeter Street, PL4 0AH Plymouth, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I have been going to Richer Sounds for so many years, bought everything from headphones to AV receivers and always fantastic staff Always very helpful doesn't matter what question it is they always... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I was not sure what cartridge to buy to fit our Denon turntable. Jay took time to explain what was available and how they would sound. On his advice I purchased 2 Ortofon Blue ( one was a gift). We ar... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We walked into the store at 1515 on a Sunday as we needed a TV that we could take home that day. We had a few models in mind and Ying checked the availability very quickly. I then mentioned I was lo... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Found a new LG QNED cheaper elsewhere but prefer to shop at Richer Sounds. Jamie at RS Plymouth agreed to beat the price by £10, but couldn’t get the deal from the other company loading on the PC, so... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Hi-fi
  2. também em
  3. Loja de dispositivos electrónicos
  4. Loja de televisões

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(2324)

24 500 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Firstly the phone conversation before…

Firstly the phone conversation before visiting the store was 1st class.
The service we then received in store was excellent all the staff very polite & extremely knowledgeable

6 de outubro de 2026
logótipo da Richer Sounds - Plymouth

Resposta da Richer Sounds - Plymouth

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Excellent service from knowledgable…

Excellent service from knowledgable staff, a great price and excellent delivery and included a six year warranty.

5 de outubro de 2026
logótipo da Richer Sounds - Plymouth

Resposta da Richer Sounds - Plymouth

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

Great service late on a Sunday afternoon!

We walked into the store at 1515 on a Sunday as we needed a TV that we could take home that day. We had a few models in mind and Ying checked the availability very quickly. I then mentioned I was looking for a Hifi with a CD player and a turntable and asked if it was too late in the day to get this aswell. Ying said 'no problem' and we ended up getting that at the same time, all really easy as he answered all of our questions and looked after us very well.

4 de outubro de 2026
logótipo da Richer Sounds - Plymouth

Resposta da Richer Sounds - Plymouth

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

You can't go wrong

I have been going to Richer Sounds for so many years, bought everything from headphones to AV receivers and always fantastic staff
Always very helpful doesn't matter what question it is they always to help
You can't go anywhere else to get that support

4 de outubro de 2026
logótipo da Richer Sounds - Plymouth

Resposta da Richer Sounds - Plymouth

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Super service via phone conversations…

Super service via phone conversations from Jamie and Jay. Ordered a television and delivered in quick time.

4 de outubro de 2026
logótipo da Richer Sounds - Plymouth

Resposta da Richer Sounds - Plymouth

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

The two members of staff that dealt…

The two members of staff that dealt with my order were extremely professional and helpful.
The buds that I ordered were of great quality at a great price 5* all around

2 de outubro de 2026
logótipo da Richer Sounds - Plymouth

Resposta da Richer Sounds - Plymouth

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

JBL Soundbar

Very helpful staff, great advice to purchase our JBL Soundbar, thank you very much Richer Sounds Plymouth 😀

1 de outubro de 2026
logótipo da Richer Sounds - Plymouth

Resposta da Richer Sounds - Plymouth

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

Great advice

I was not sure what cartridge to buy to fit our Denon turntable. Jay took time to explain what was available and how they would sound. On his advice I purchased 2 Ortofon Blue ( one was a gift). We are very happy as they made a tremendous improvement to our listening experience. Excellent advice. Thank you Jay.

29 de setembro de 2026
logótipo da Richer Sounds - Plymouth

Resposta da Richer Sounds - Plymouth

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Great products, great service.

It is a very easy website to navigate with competitive pricing. I was kept updated of the progress of my order & received a phone call when it was available for collection. There was a warm & friendly atmosphere in the Plymouth shop. I would definitely recommend Richer Sounds.

28 de setembro de 2026
logótipo da Richer Sounds - Plymouth

Resposta da Richer Sounds - Plymouth

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

Great Service once again

Always very knowledgable and helpful and item I ordered was sent very swiftly.

14 de setembro de 2026
logótipo da Richer Sounds - Plymouth

Resposta da Richer Sounds - Plymouth

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

Our TV was delivered on time

Our TV was delivered on time. It has a good picture and sound. Jamie at Richer Sounds advised how to assemble the stand keeping the screen safe so there were no worries. If you get confused with the connections Richer Sounds tell you how by email or phone so it is all easy.

26 de setembro de 2026
logótipo da Richer Sounds - Plymouth

Resposta da Richer Sounds - Plymouth

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 4 em 5 estrelas

Didn't go as well as it should have

Didn't go as well as it should have.
Firstly, i like Richer Sounds. I like their ethos. I've used them for years. Bought a clearance amp. Delivery was quick. Amp was dead on arrival. Had been physically checked but not checked to see if it worked. Arranging collection took a further four days. Multiple days waiting at home only for the replacement to be deliberately delayed because collection hadn't yet been arranged. Ultimately it all got sorted and the replacement was fine. But this shouldn't have happened in the first place.

18 de setembro de 2026
logótipo da Richer Sounds - Plymouth

Resposta da Richer Sounds - Plymouth

Thank you for your feedback and for taking the time to leave us a review.

We were very sorry to read of the issues you experienced with your recent purchase, and that the replacement didn’t go as smoothly as it should have. Any customer with a faulty item should of course be prioritised, so it’s disappointing that the resolution took too long; rest assured we’ll review what happened so that lessons can be learnt from what went wrong and the process improved.

Apologies again,

The Customer Experience team

Classificada 5 em 5 estrelas

Excellent service

Excellent service, fast delivery, excellent product!

22 de setembro de 2026
logótipo da Richer Sounds - Plymouth

Resposta da Richer Sounds - Plymouth

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

LG 55" TV 📺

Great price and the 6 year guarantee is amazing. Free delivery and on time, what more can you ask for.
Thanks guys 👍👍👍

22 de setembro de 2026
logótipo da Richer Sounds - Plymouth

Resposta da Richer Sounds - Plymouth

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Excellent Experience

Engaging and helpful staff.
Fast efficient delivery.
Quality product at a great price.

19 de setembro de 2026
logótipo da Richer Sounds - Plymouth

Resposta da Richer Sounds - Plymouth

Thanks for your feedback, great to read you were happy with our service.

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