Richer Sounds - Plymouth Opiniões 2197

TrustScore: 5 em 5

4,9

87-89 Exeter Street, PL4 0AH Plymouth, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I had previously bought a refurbished receiver that didn’t work and caused me a lot of problems. The receiver from R/S did exactly what I was promised, delivering 7.1 Dolby and supporting other device... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I have used Richer Sounds for over 40 years, I have visited our Plymouth branch also made purchases on line, and never had anything to complain about. Thanks to Richer Sounds I successfully upg... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I've used Richer Sounds 10 yrs ago to source amp & speakers so when I needed another pairing I went to them again. Jamie answered my initial queries and because he was so knowledgeable and courteous I... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The best customer service ever. Jamie answered emails (all 30 of them) in minutes, even on the weekend. Sorted any questions, and arranged for free collection (and redelivery) when a problem arose. Th... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Hi-fi
  2. Loja de dispositivos electrónicos
  3. Loja de televisões

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 5 em 5 estrelas

Really pleased with both product and service.

I had previously bought a refurbished receiver that didn’t work and caused me a lot of problems. The receiver from R/S did exactly what I was promised, delivering 7.1 Dolby and supporting other devices. When I had questions, they were answered punctually and in a manner that I understood. I couldn’t be more pleased.

18 de maio de 2026
logótipo da Richer Sounds - Plymouth

Resposta da Richer Sounds - Plymouth

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Easy company to deal with

Purchased a turntable in the clearance sale. Got a good deal for a nice turntable. Turntable came within two days and was easy to set up and start playing my vinyl. Dealt with Josh who was quick to answer my queries and made the purchasing process very easy

18 de maio de 2026
logótipo da Richer Sounds - Plymouth

Resposta da Richer Sounds - Plymouth

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Doing everything right

Doing everything right. Very happy with attention, service and excellent fitting of tv the same day as purchased. Very happy customer.

18 de maio de 2026
logótipo da Richer Sounds - Plymouth

Resposta da Richer Sounds - Plymouth

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

I have used Richer Sounds for over 40…

I have used Richer Sounds for over 40 years, I have visited our Plymouth branch also made purchases on line, and never had anything to complain about.
Thanks to Richer Sounds I successfully upgraded my entertainment systems over the years with the upmost care and consideration a company could give.
I still remember my first visit buying a sound system for my first house, a sat in a room within the shop of our Plymouth branch and felt like royalty trying different systems to suit my needs.
And nothing has changed.
Thank you Richer Sounds for everything,.
I wish you all the best.
Kindest regards Chris CSF

14 de maio de 2026
logótipo da Richer Sounds - Plymouth

Resposta da Richer Sounds - Plymouth

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

Excellent service

Excellent service. Jamie was very informative,polite and very helpful

24 de abril de 2026
logótipo da Richer Sounds - Plymouth

Resposta da Richer Sounds - Plymouth

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Very good experience

Very good experience, left to browse and then great help when required.
Would definitely purchase again from this store.

8 de maio de 2026
logótipo da Richer Sounds - Plymouth

Resposta da Richer Sounds - Plymouth

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Jamie from the Plymouth store was…

Jamie from the Plymouth store was extremely helpful and managed to pair me with a fantastic record player. I greatly appreciate the help.

7 de maio de 2026
logótipo da Richer Sounds - Plymouth

Resposta da Richer Sounds - Plymouth

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Recommend Plymouth branch

Jay and Josh were very supportive and understand my needs. After two demo sessions ended up with Onkyo a50 and Dali opticon 6mk2. They're great! The best money spent in my life.
Highly reccomend richer sounds Plymouth.

1 de maio de 2026
logótipo da Richer Sounds - Plymouth

Resposta da Richer Sounds - Plymouth

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

I have given Richer Sounds 5 stars…

I have given Richer Sounds 5 stars because that’s what they deserve.
VIP experience is fantastic, being able to collect my new TV and Soundbar whilst the shop is closed to the general public is a nice touch.
6 year warranty included what’s not to like?
Great customer service .

2 de maio de 2026
logótipo da Richer Sounds - Plymouth

Resposta da Richer Sounds - Plymouth

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Excellent customer service from Jamie…

Excellent customer service from Jamie at the Plymouth branch. Excellent knowledge on tv’s and made my experience there great. Purchased a tcl tv and I am over the moon with it. Will definitely be purchasing more items from there and would highly recommended them to family and friends

1 de maio de 2026
logótipo da Richer Sounds - Plymouth

Resposta da Richer Sounds - Plymouth

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

The best customer service ever

The best customer service ever. Jamie answered emails (all 30 of them) in minutes, even on the weekend. Sorted any questions, and arranged for free collection (and redelivery) when a problem arose. They even gave me another 10% off, as a sale began while I was waiting for the repair. Brilliant!

25 de abril de 2026
logótipo da Richer Sounds - Plymouth

Resposta da Richer Sounds - Plymouth

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

A satisfied customer

Arranged a time for a demonstration of a high fi. The listening room was set up with the items which I wanted to hear. Staff were helpful and knowledgeable and were able to supply what I required from stock. A very pleasant experience

1 de maio de 2026
logótipo da Richer Sounds - Plymouth

Resposta da Richer Sounds - Plymouth

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

Easy on line ordering and collection

Easy on line ordering and collection
Staff contacted me to advise TV had arrived, very helpful instore and helped carry it to car

29 de abril de 2026
logótipo da Richer Sounds - Plymouth

Resposta da Richer Sounds - Plymouth

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

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