Richer Sounds - Plymouth Opiniões 

2325
•
TrustScore: 5 em 5

4,9

87-89 Exeter Street, PL4 0AH Plymouth, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Well, firstly, Richer Sounds is the go to when buying anything that can’t be understood by old people. The staff there are always so patient and don’t make you feel as though you are a dim-wit simpl... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I have been going to Richer Sounds for so many years, bought everything from headphones to AV receivers and always fantastic staff Always very helpful doesn't matter what question it is they always... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I was not sure what cartridge to buy to fit our Denon turntable. Jay took time to explain what was available and how they would sound. On his advice I purchased 2 Ortofon Blue ( one was a gift). We ar... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We walked into the store at 1515 on a Sunday as we needed a TV that we could take home that day. We had a few models in mind and Ying checked the availability very quickly. I then mentioned I was lo... Ver mais

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Informações sobre a empresa

  1. Hi-fi
  2. também em
  3. Loja de dispositivos electrónicos
  4. Loja de televisões

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(2325)

24 593 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

⭐⭐⭐⭐⭐ Fantastic service at the Plymouth…

⭐⭐⭐⭐⭐ Fantastic service at the Plymouth Exeter Road branch!I recently visited the branch to purchase some interconnection cables and was served by Yang. He mentioned he was new to the sales team, but you would never have known it. Yang was incredibly helpful and took the time to check his notebook whenever he needed to verify information. It was great customer service, and he is going to be a brilliant asset to the team!

6 de agosto de 2026
logótipo da Richer Sounds - Plymouth

Resposta da Richer Sounds - Plymouth

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

I’ve dealt with Richer Sounds and they…

I’ve dealt with Richer Sounds for many years and they have always been helpful in sorting us out the best options for us.
There always competitive and knowledgeable about the product and make you feel comfortable dealing with.

31 de julho de 2026
logótipo da Richer Sounds - Plymouth

Resposta da Richer Sounds - Plymouth

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

Very helpful assistant in the shop

Very helpful assistant in the shop, delivery arrived on time and received a phone call to advise us that it had arrived in the shop. Excellent price given with the additional VIP voucher. Would definitely use Richer sounds again. Thank you it's nice to receive old fashioned treatment.

29 de julho de 2026
logótipo da Richer Sounds - Plymouth

Resposta da Richer Sounds - Plymouth

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Great customer service

Great customer service, fast delivery and a great price. I paid around £1.3k on a G5 which to me looks brand new.

27 de julho de 2026
logótipo da Richer Sounds - Plymouth

Resposta da Richer Sounds - Plymouth

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

What a great shop

What a great shop. Traveled 2 hours to get there. Worth every minute. Great demo. Had what I wanted in store so very pleased with the whole experience. Fab staff.

22 de julho de 2026
logótipo da Richer Sounds - Plymouth

Resposta da Richer Sounds - Plymouth

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

Josh

Josh was great, he talked me through the differences of the TVs to help me understand and make a better decision

1 de agosto de 2026
Opinião espontânea
logótipo da Richer Sounds - Plymouth

Resposta da Richer Sounds - Plymouth

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Richer Sounds Plymouth

Polite, helpful,knowledgeable and friendly staff. What more could you want.

18 de julho de 2026
logótipo da Richer Sounds - Plymouth

Resposta da Richer Sounds - Plymouth

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Great to deal with Richer Sounds again....

Great to deal with Richer Sounds again. Always excellent Service. Friendly and helpful staff in the Plymouth shop. There is always an excellent range in stock.
The new Sennheiser HD600 headphones I bought are insanely good. Some of the reviews say they lack bass but to my hearing I find them perfectly balanced.
Thanks guys :)

23 de julho de 2026
logótipo da Richer Sounds - Plymouth

Resposta da Richer Sounds - Plymouth

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Excellent customer service from Josh…

Excellent customer service from Josh (Plymouth branch). Went beyond expectations to provide quality service and support.

22 de julho de 2026
logótipo da Richer Sounds - Plymouth

Resposta da Richer Sounds - Plymouth

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Ordered a new TV

Ordered a new TV - seamless and great value for money - fitting crew were sublime

22 de julho de 2026
logótipo da Richer Sounds - Plymouth

Resposta da Richer Sounds - Plymouth

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

Choosing a new HDMI cable

I needed a new 10m, HDMI cable and like trying to pick a toothpaste of a supermarket shelf found it a bit confusing! One 'phone call later and I was very satisfied that I had ordered the right one, due primarily to the knowledge of the staff.
Despite choosing the slowest form of delivery, what I ordered on Saturday arrived Tuesday... excellent

18 de julho de 2026
logótipo da Richer Sounds - Plymouth

Resposta da Richer Sounds - Plymouth

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

Great service and advice…

Always receive great service and advice from the Plymouth store nothing is too much trouble to them, ordered items always received promptly and well packed with excellent delivery service from DPD

19 de julho de 2026
logótipo da Richer Sounds - Plymouth

Resposta da Richer Sounds - Plymouth

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Quality brands & Value Warranties

Competitively priced quality brands sold by excellent helpful listening staff. Whenever possible I use Richer Sounds as I really appreciate the non pushed sensibly priced extended warranty options on the products, unlike the forcefully pushed commission earning overpriced warranty schemes sold by the major electrical outlets.

18 de julho de 2026
logótipo da Richer Sounds - Plymouth

Resposta da Richer Sounds - Plymouth

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

Another great experience at Plymouth!

Another great experience at The Plymouth Store, I was given plenty of time to listen to different Floorstanding speakers and with the managers help decided on the right set, many thanks team Plymouth!

15 de julho de 2026
logótipo da Richer Sounds - Plymouth

Resposta da Richer Sounds - Plymouth

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Excellent service

Bought Hisense TV from telesales team. Best price, six year warranty, next day delivery. Excellent service from Ben.

15 de julho de 2026
logótipo da Richer Sounds - Plymouth

Resposta da Richer Sounds - Plymouth

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Straight forward advice

Straight forward advice. Time will tell if it was good

15 de julho de 2026
logótipo da Richer Sounds - Plymouth

Resposta da Richer Sounds - Plymouth

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Great Service Guys

Ben was very knowledgeable about his job which made purchasing a new TV very easy. This is the first time I’ve purchased anything from richer sounds and it won’t be the last. Brilliant personalised experience which you can’t get with bigger chains like Curry’s but most of all they know what there talking about. The price point was cheaper than any where else. Many thanks 🙏

15 de julho de 2026
logótipo da Richer Sounds - Plymouth

Resposta da Richer Sounds - Plymouth

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

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