Friendly and very knowledgeable service. I did my research before buying a TV. I went to the shop to buy a specific LG model but left with a better specification LG tv at a better price - delighted.... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Friendly and very knowledgeable service. I did my research before buying a TV. I went to the shop to buy a specific LG model but left with a better specification LG tv at a better price - delighted.... Ver mais
A empresa respondeu
The time & attention provided b y the staff..they have expert views & offer tailored opinion to meet your expressed requirements. I strongly recommend (& commend) the 'after sales' support...sorted... Ver mais
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Called into my local store for advice. Chatted with the manager who very politely suggested that he didn’t want me to buy anything WITHOUT a bit more information re my current A/V setup. Once at hom... Ver mais
A empresa respondeu
Easy process of buying the TV. Harrison was very helpful and patient. Delivery was straightforward. The guys were helpful and pleasant. Great service, great price and great guarantee. Thanks
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
10 Church Street, PR1 3BQ, Preston, Reino Unido
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Great customer service and support, knowledgeable and goes the extra mile, thank you

Resposta da Richer Sounds - Preston

Resposta da Richer Sounds - Preston
Discount available on tele. 6 warranty. What’s not to like! Will definitely order again.

Resposta da Richer Sounds - Preston
Friendly professional and not trying to push me for a sale would always recommend you

Resposta da Richer Sounds - Preston
Great service and advice from the team in Preston, delighted with my new mini led TV

Resposta da Richer Sounds - Preston
A fantastic experience from start to finish, what a great company to shop with, the staff are a real pleasure to deal with, very knowledgable and seemed genuinely interested in what I was looking for.

Resposta da Richer Sounds - Preston
The product is great, and the price was right. I had a small issue with delivery, but this was resolved superbly by Richer Sounds support, who couldn't have been more helpful. The reason you should shop with Richer Sounds rather than other online mega-retailers. Thank you, see you again.

Resposta da Richer Sounds - Preston
Excellent service, friendly and knowledgeable staff and great value product.

Resposta da Richer Sounds - Preston
Very well treated by your staff.
Talked me through everything before I purchased a soundbar.
Listened to my reasons for needing one.
Very happy with the overall experience.
Big thanks.

Resposta da Richer Sounds - Preston
Richer Sounds are my “Go To” retailer for quality hi-fi components. In truth, I often check products and prices with other retailers but, I’ve found Richer Sounds are rarely beaten. The VIP club membership is a real bonus, often providing great discounts on super quality products which I always research first with What Hi-Fi etc to get the best reviews before buying. Staff are always friendly and responsive to questions and the pick up or delivery service are always excellent. I just wish Richer Sounds would expand into Spain as choice is limited there and like for like products are always much more expensive. Several times I’ve bought equipment from Richer Sounds in the UK and taken it to Spain. So come on guys…a massive expat community is waiting !! Keep up the excellent pricing, product choice and service.

Resposta da Richer Sounds - Preston
The staff know what they are talking about and what I needed. I have always been very happy to shop here and I hope i will continue to do so for many years to come

Resposta da Richer Sounds - Preston
Absolutely amazing. I went into their Preston shop and chewed the guys ear off for an hour. I left with an order for the product that suited my needs the best, not the most expensive product they could palm off on me. Maximum effort and maximum trust has been build. A great experience except from Furdeco who delivered my item. I wouldn’t pay them in washers. Time to step up and improve. I will collect my item in store before using those muppets again.

Resposta da Richer Sounds - Preston
the level of service and is excellent and the easy to understand the way my questions were answered the friendly nature of the staff

Resposta da Richer Sounds - Preston
We received great customer service to replace a purchase which had developed a fault. (Just unlucky as the product is superb, but rare issues are always going to occur with any product).
Great customer service matters so much when an issue is encountered, and Richer Sounds came through with gold standard service, making sure we were fully satisfied as customers.
That's why we will definitely return to Richer Sounds for our next audio purchases.

Resposta da Richer Sounds - Preston

Resposta da Richer Sounds - Preston
It is good company the Preston branch was very good at solving problems.

Resposta da Richer Sounds - Preston
Called in when passing the shop. I was contemplating a new sound bar as our very old Yamaha had been damaged during a house move. The guy in the store was really helpful and gave a demo, which resulted in a sale. Really friendly and knowledgeable about what I needed, which was more than I knew myself! A much better experience than buying on line.

Resposta da Richer Sounds - Preston
Howie and the team at Preston have just had some more money from me - haha!
Always a great service, assistance and advice…nothing is too much trouble to help you meet your AV needs - whether it’s buying hifi equipment, getting a DAB radio as a Christmas gift for someone, or getting a portable blue tooth speaker for my business use - all of which I have done.
Keep up the good work - a fantastic customer experience which is so key when you could just buy this same “stuff” online for a comparable price.
Their personal touch, with the knowledge, advice and experience of the Richer Sounds’ team at their fingertips is invaluable, so they’re well worth a visit. Use your high street stores and the people within - they give you so much more than purchasing everything online.
Keep it up Howie and team!

Resposta da Richer Sounds - Preston
Bought a TV online to be picked up from my local shop, everything on line was smooth and easy to navigate, the two gentlemen who attended to me at the shop were very friendly and polite. They got me sorted within 5 mins all done and dusted. Overall extremely satisfied with my experience .

Resposta da Richer Sounds - Preston
Good knowledgeable staff and great service.

Resposta da Richer Sounds - Preston
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