Friendly and very knowledgeable service. I did my research before buying a TV. I went to the shop to buy a specific LG model but left with a better specification LG tv at a better price - delighted.... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Friendly and very knowledgeable service. I did my research before buying a TV. I went to the shop to buy a specific LG model but left with a better specification LG tv at a better price - delighted.... Ver mais
A empresa respondeu
The time & attention provided b y the staff..they have expert views & offer tailored opinion to meet your expressed requirements. I strongly recommend (& commend) the 'after sales' support...sorted... Ver mais
A empresa respondeu
Called into my local store for advice. Chatted with the manager who very politely suggested that he didn’t want me to buy anything WITHOUT a bit more information re my current A/V setup. Once at hom... Ver mais
A empresa respondeu
Easy process of buying the TV. Harrison was very helpful and patient. Delivery was straightforward. The guys were helpful and pleasant. Great service, great price and great guarantee. Thanks
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
10 Church Street, PR1 3BQ, Preston, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Felt great to be kept up-to-date on receiving my product (Hisense 43" TV). When I rang up with a query the gentleman on the phone was very polite and helpful, although it would have been better if your number was freephone. (As a pensioner, having to ring you is very expensive for me). However, it will be good to be able to contact the company via email, in the future, for repairs etc. Delivery of the TV was very good and the man was very helpful by placing it inside the open door, (rather than just handing it over). Thank you

Resposta da Richer Sounds - Preston
I recently purchased a TV from Richer Sounds and dealt with Howie.
The whole process was handled efficiently from start to finish. After providing my details, an account was set up quickly and a payment link was sent through without any hassle. Everything worked first time, which isn’t always the case these days.
Delivery was arranged straight away for the following monday. I received confirmation and was provided tracking information on the day.
What stood out was the straightforward approach. no pressure selling, no unnecessary back and forth, just clear communication and getting the job done and helping when I got the wrong model number of the telly I was interested in
Overall, a very smooth experience and I’d be happy to recommend and use them again.

Resposta da Richer Sounds - Preston
The Preston branch, from where I received the music system were very knowledgeable about my issue and product. They sussed out the problem and knew that it would have to be returned to the main repair place.

Resposta da Richer Sounds - Preston
I always use Preston RS when buying a new TV, the staff in Preston are well knowledgeable on all that is TV and what are the best options. decent price as well.

Resposta da Richer Sounds - Preston
Price quality and service was excellent but what's with the e-mails ' Dear Jemmett ' ???? !!! Is a child typing it ?

Resposta da Richer Sounds - Preston

Resposta da Richer Sounds - Preston
Great service and help as always- Great people too and competitive prices. What’s not to like

Resposta da Richer Sounds - Preston
I contacted Richer Sounds to see if they would price match a TV I found elsewhere. Not only did they honor the lower price, but they actually gave me a further discount and a much longer warranty than the competitor! The process was incredibly easy; I just filled out a form on their website, and they emailed me shortly after to finalize the deal. I’m over the moon with the service and the value. Don’t shop anywhere else before checking with these guys first.

Resposta da Richer Sounds - Preston
The staff at Preston Richer Sounds are extremely helpful and knowledgable.

Resposta da Richer Sounds - Preston
Having trouble with my hi fi system that I couldn’t resolve Howie branch manager at Preston came over and sorted out also making improve ments to it this is the reason I only shop at Richer sounds for anything hi fi always so on the ball and helpful

Resposta da Richer Sounds - Preston
Immensely helpful suggestions for a replacement for my cd player, even giving a contact who might be able to repair the old machine.This was not possible so I purchased a Cyrus 40 which I am running in. Thanks to the staff for getting my music back!! And at a good price.

Resposta da Richer Sounds - Preston
Friendly knowledgeable staff, with no pressure selling. Happy to demonstrate various systems. Relaxed experience. Even changed my order for me when I changed my mind on speaker colour the next day

Resposta da Richer Sounds - Preston
There was an issue with the product purchased and they went out of their way to put things right.
It was much appreciated.
Also provided me with details of an excellent installer

Resposta da Richer Sounds - Preston
Good communication, delivered the Tv's to branch the next day for pick up. Guys in the Preston store helped carry out the TV's and were good natured and pleasant. Just an overall good experience. Would recommend 5 star

Resposta da Richer Sounds - Preston
Every visit to Richer Sounds is a pleasure!
The staff are incredibly knowledgable and helpful and genuinely want the best for the customer even if that means recommending a lower price option. I have alway used Richer Sounds for my hi-fi ant TV purchases since the early 1990's and will continue to do so! Keep up the excellent work Julian and team!!!!!

Resposta da Richer Sounds - Preston
Very approachable and highly knowledgeable. I would have no hesitation in buying from Richer Sounds again. After sales service second to none.

Resposta da Richer Sounds - Preston
Great customer service and support, knowledgeable and goes the extra mile, thank you

Resposta da Richer Sounds - Preston
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.