No problems at all in purchasing my TV online from Richer Sounds. The adverts showed members of Sheffield staff who would be willing to assist me if problems arise. On receipt of my LG tv,... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
We had a vague idea as to which TV we wanted, and the salesperson gave us great advice, quickly showing us the model which met all of our criteria. We arranged for the TV to be installed, and Nick was... Ver mais
A empresa respondeu
Following my recent purchase of a pair of Argon Audio Forte powered speakers from Richer Sounds for my TV set up, I decided to add some bass to the system. With limited space and after detailed... Ver mais
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I've been buying hi-fi, TVs etc from Richer Sounds since the late 70's, You deal with professionals, always get great advice, the best prices and a 6 year warranty you won't find anywhere else. If you... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Informações de contacto
130 Whitham Road, S10 2SR, Sheffield, Reino Unido
- 0333 900 0034
4,9
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Yet again,faultless service from the…
Yet again,faultless service from the Sheffield branch.Spoke to Olli on the Thursday,he sent me a purchase link to order,and the item was delivered the following morning.Thanks!
25 de junho de 2026
Resposta da Richer Sounds - Sheffield
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Excellent all round service
25 de junho de 2026
Resposta da Richer Sounds - Sheffield
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
All very easy
All very easy. Called, one unit in stock, delivered the next day. Fab.
11 de junho de 2026
Resposta da Richer Sounds - Sheffield
Thanks for your kind review, we look forward to your next visit.
friendly and drama free
The price of my item was reduced a few days after I bought it. The friendly staff refunded the balance with zero drama.
23 de junho de 2026
Resposta da Richer Sounds - Sheffield
Thanks for the positive feedback about the store team's no fuss handling of the price drop, which is exactly what was needed. We do hope all is well with the new purchase.
The Customer Experience team
Quick and easy pickup in store
Purchased online, picked up in store. Richer Sounds made it quick and easy.
22 de junho de 2026
Resposta da Richer Sounds - Sheffield
Thank you for your 5 star review, it’s lovely to read your comments.
engaging staff at Sheffield....and…
engaging staff at Sheffield....and complete honesty on some negative information on a product I purchased
19 de junho de 2026
Resposta da Richer Sounds - Sheffield
Thanks for your feedback, great to read you were happy with our service.
Good service.
Ready for collection from the local store the day after I placed the order. No problems.
18 de junho de 2026
Resposta da Richer Sounds - Sheffield
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Great experience which is no surprise to me.…
Was sold a product by someone who knew what they were talking about and they did not try to steer me in the direction of the most expensive item. The salesperson was understanding when l had a temporary problem with my payment card. Have bought many products from this shop over the years and will continue to do so.
17 de junho de 2026
Resposta da Richer Sounds - Sheffield
Thanks for your kind review, we look forward to your next visit.
Returning Customer
Having been a customer in the past, I had no hesitation in using Richer Sounds once again with my latest purchase ( a pair of Sonos era 100’s). Keen pricing, excellent website and delivery was super fast!
18 de junho de 2026
Resposta da Richer Sounds - Sheffield
Thanks for your 5 star review, we look forward to seeing you again next time
Excellent, faultless experience
I arrived at the store 10 minutes before opening, but they let me in regardless and I purchased my turntable which I am extremely pleased with. A free 6 year warranty and they're allowing me to use the half price cartridge upgrade deal at a later date! Fabulous. Will be back very soon.
18 de junho de 2026
Resposta da Richer Sounds - Sheffield
Thanks for your 5 star review, we look forward to seeing you again next time
The gentleman who answered the phone…
The gentleman who answered the phone was friendly and very helpful.
15 de junho de 2026
Resposta da Richer Sounds - Sheffield
Thanks for your 5 star review, we look forward to seeing you again next time
Great to deal with as always
15 de junho de 2026
Resposta da Richer Sounds - Sheffield
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Great service from Alex at Sheffield…
Great service from Alex at Sheffield branch. Answered my questions and sorted next day delivery of Ruark R1S.
15 de junho de 2026
Resposta da Richer Sounds - Sheffield
Thank you for your 5 star review!
ME AND OUR DAUGHTER HAVE BOUGHT…
ME AND OUR DAUGHTER HAVE BOUGHT TELEVISIONS FROM RICHER SOUNDS, FOR THE LAST
16 YEARS. ALL LG TVS. THE STAFF HAVE ALWAYS BEEN VERY HELPFUL.
13 de junho de 2026
Resposta da Richer Sounds - Sheffield
Thanks for your feedback, great to read you were happy with our service.
Helpful information
Helpful information. Knoweledgeable staff. Delivery as described happened. Only problem with the delivery was the two young men' s language skills were not the best .voice unclear and spoken rapidly - hard to comprehend
12 de junho de 2026
Resposta da Richer Sounds - Sheffield
Thanks for your great feedback and for supporting local business.
I had looked online confident in what I…
I had looked online confident in what I wanted but needed to speak to a salesman. I found him to be very knowledgeable and realy looked after me.
12 de junho de 2026
Resposta da Richer Sounds - Sheffield
Thank you for your 5 star review!
Terrific service
Terrific service. The sales assistant, Alex, sourced me a TV from another shop when the model I wanted was not available at Sheffield or from another store. He also chased up delivery for me the following week, liaising with the other shop.
10 de junho de 2026
Resposta da Richer Sounds - Sheffield
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
USED YOU FOR YEARS
USED YOU FOR YEARS, PLENTY OF KNOW HOW AND VERY HELPFUL, I WOULD RECOMMEND TO ANYONE
10 de junho de 2026
Resposta da Richer Sounds - Sheffield
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Excellent customer service
Excellent customer service, delivery to meet my needs,
Arrived in totally pristine condition, like I had collected the item myself Delivery by BJ's excellent service again.
Thank you so much to Richer Sounds 110% & Delivery BJ's 110% "Exceptional Service"
11 de junho de 2026
Resposta da Richer Sounds - Sheffield
Thank you for your 5 star review, it’s lovely to read your comments.
Only place you can order headphones in…
Only place you can order headphones in and actually listen to them properly. Top service.
10 de junho de 2026
Resposta da Richer Sounds - Sheffield
Thanks for your 5 star review, we look forward to seeing you again next time
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