The week before Christmas we had an issue with our TV purchased just over a year earlier. When it couldn't be repaired in time for Christmas we were given a credit to purchase a brand new (and update... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
The week before Christmas we had an issue with our TV purchased just over a year earlier. When it couldn't be repaired in time for Christmas we were given a credit to purchase a brand new (and update... Ver mais
A empresa respondeu
Stuart is the deputy manager of Richer Sounds Solihull. For my last TV he was so helpful and knowledgeable. I hoped this time round Stuart was still there and he was. I explained what I needed and he... Ver mais
A empresa respondeu
Richer Sounds Solihull, what a great experience we had purchasing our equipment. We didn't know too much about how things worked concerning amplifiers, speakers and turntables. Marcus showed us the wa... Ver mais
A empresa respondeu
We’ve been using Richer Sounds for years so when it came to replacing a TV we naturally chose them. We had already worked out what model, more or less but just had a few questions which Stuart from th... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
9 Station Road, B91 3TG, Solihull, Reino Unido
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Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Great communication and advice, friendly knowledgeable staff who are happy to help. Great shopping experience.

Resposta da Richer Sounds - Solihul
I had excellent advice both by email and instore in Solihul from the manager. I had forgotten my wallet on the day I visited so ordered online and got my kit exactly when I asked for it.

Resposta da Richer Sounds - Solihul
Extremely friendly and knowledgeable team members welcoming and can’t do enough for every customer that enters the shop.

Resposta da Richer Sounds - Solihul
Richer Sounds manager Martin, took the time to direct me (from 5 mins away) to the loading area at the front of the shop, where I was able to collect my order seamlessly. All staff were friendly and helpful during my visit.
Well done Richer Sounds Solihull.

Resposta da Richer Sounds - Solihul
Good communication throughout order process, product ready for collection at stated time, subsequent refund process handled politely and efficiently.

Resposta da Richer Sounds - Solihul
Not available from my local store. National sales found the product in Solihul. Prompt delivery

Resposta da Richer Sounds - Solihul
Excellent service, great knowledge by the staff. Treated like a valued customer. Special thanks to Stuart

Resposta da Richer Sounds - Solihul

Resposta da Richer Sounds - Solihul
Great communication,from the order process to delivery. I have used this company for several years and never had a problem.

Resposta da Richer Sounds - Solihul
This is a lovely store and very welcoming. We were looking at turntables, specifically the Audio Technia 120 and it's so much better to physically see it rather than just online. The staff were very knowledgeable, gave us good feedback and didn't push higher priced units. We chose recommended speakers with a built in amp and are very pleased with our purchases.
The only thing worth mentioning is that the store is located in a bus and pedestrian zone. If you are unaware of the area and drive through this zone to the other end, we found out later from the store staff that we may get a ticket. To pick up items from store, they recommended doing a 'u' turn from a nearby loading bay to avoid any issues.
Perhaps this could be highlighted on the website for the Solihull store so customers are aware.
It's been just over a week since our visit and no ticket yet, so we're keeping everything crossed 🤞😆

Resposta da Richer Sounds - Solihul
Great advice on which products to buy and why. Yes it cost more but I didn’t end up making an expensive mistake by buying something unsuitable.

Resposta da Richer Sounds - Solihul
A great product and the staff at the Solihull store couldn't have more helpful a very pleasant experience

Resposta da Richer Sounds - Solihul
I arrived at the store around 10:30 only to find that it didn't open until 12:00.
I could see people inside. Called them to say I was outside and wanting to collect an order. They opened up, dealt with my order and I left a very happy customer. Great customer service.

Resposta da Richer Sounds - Solihul
Very helpful and great prices. The delivery was quick and well packaged.

Resposta da Richer Sounds - Solihul
Richer Sounds offered the best price through their price promise. What was very good was that they revisited the price when I found a further reduction that matched their first offer.
Delivery was excellent through BJS arriving three days after I ordered the item.

Resposta da Richer Sounds - Solihul
Purchased a new TV from the Solihull branch Sam was very good sorted out everything for me the staff are knowledgeable friendly and very customer focused the prices are also very competitive the delivery was also good a lot of care taken on top of that you get an extra year's warranty on your product which makes the whole experience first class would highly recommend

Resposta da Richer Sounds - Solihul
Very happy with my visit to Richer Sounds Solihull and very happy with my purchase. Great staff, very helpful and great advice, got exactly what I wanted at Richer Sound's usual good prices. Highly recommended, my go-to hifi supplier and shop.

Resposta da Richer Sounds - Solihul
Excellent technical advice and service. We have recommended Richer Sounds to friends based on this positive experience

Resposta da Richer Sounds - Solihul
Really helpful and excellent advice. Found me the perfect product

Resposta da Richer Sounds - Solihul
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