I’ve purchased at least three high-end items from Richer Sounds and I have never once been pressured into making a decision. Always given plenty of advice and on many occasions, even had the items dem... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I’ve purchased at least three high-end items from Richer Sounds and I have never once been pressured into making a decision. Always given plenty of advice and on many occasions, even had the items dem... Ver mais
A empresa respondeu
Excellent range of gear is available in this Southampton branch with staff, led by a brilliant manager (Rob), having the expertise to ensure that you get the system (or part) that you require. The 'S... Ver mais
A empresa respondeu
I bought an expensive Arcam A15+ amplifier after over a year of research. I was shocked to unbox it and find it was VERY comprehensively faulty. The staff at Richer Sounds were very sympathetic an... Ver mais
A empresa respondeu
Love this company. They make it easy to speak to someone on the phone who can give you straightforward informed advice. No pressure tactics, just a nice conversation and recommendations. This makes... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
77 London Road, SO15 2AA, Southampton, Reino Unido
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Such an easy process! Order online or over the phone and get next day delivery to the store or to your home.
All involved are helpful, knowlegeable and so polite.
Exceptional customer service, always at Richer Sounds.

Resposta da Richer Sounds - Southampton
Visited the store to check on actual definitive dimensions of an item - foot location underneath! Didn't have the right stock, but James willingly engaged in sorting out the actual unsuitability of the item. Would have stayed longer but was also playing beat-the-traffic-warden. Phoned the store the next day to order the right item but got bounced to Brighton store, becasue they were physically closed, where Rosie took my order and got it delivered to the Southampton store for me to pick up the next business day. Picked up my item after a confirmation call to say it had arrived. Fabulous.

Resposta da Richer Sounds - Southampton
Always a good service from staff that know what they’re talking about. Great quality products. I Would always recommend Richer Sounds in Southampton

Resposta da Richer Sounds - Southampton
Great service from Tom, helped me choose cables and carried a box to
my car for me.

Resposta da Richer Sounds - Southampton
Good service knowledgeable staff delivered next day

Resposta da Richer Sounds - Southampton
Rob and his staff are a credit to Richer Sounds that’s why over the years I have bought many items from the Southampton branch and continue to do so. They have a great deal of experience and knowledge and nothing ever seems too much trouble. I always feel I can pick up the phone and speak to a member of staff if I need help.

Resposta da Richer Sounds - Southampton
We were updating our TV, I was unsure as to which TV to purchase. I spoke with Rob who was extremely helpful and helped me decide the correct tv for us . It is perfect for our lounge, great picture and great sound.
service was first class. I would highly recommend Richer Sounds to my friends. Thank You.

Resposta da Richer Sounds - Southampton
Genuine interest and expert advice from friendly staff.

Resposta da Richer Sounds - Southampton
Sending Blessings to Rob and the team at Soton/ Richer sounds.
As always/ top notch.
Nice.

Resposta da Richer Sounds - Southampton
I bought my television from a different Richer sounds shop in London (my second TV from the company) but after verifying my details Ben did not hesitate to help me with replacing a faulty remote on the generous warranty offered with my TV. No fuss, no bother, on its way to me within 24 hours. I have always had good service with Richer Sounds, thank you Ben!

Resposta da Richer Sounds - Southampton
We always shop at Richer Sounds because their Product knowledge and experience in all audio and visual products is excellent and we always get the right product for us.
Customer service is 5 stars and brilliant warranty on all items.
Ben and Tom sorted our purchase very efficiently 5 stars

Resposta da Richer Sounds - Southampton
Excellent service, arrived quickly but didn't fit the apple tv, they were fantastic and rectefying the problem. Thank you
Both the online and in-store service (telephone call in this instance) was exceptional. I had a number of questions regarding the differences in my potential choice of purchase, and the people I spoke with couldn't have been more helpful.

Resposta da Richer Sounds - Southampton
Knowledgable sales staff, experience and knowledge is lost on a lot of outlets these days but in Richer Sounds the purchasing experience is a pleasure.

Resposta da Richer Sounds - Southampton
Couldn't have had a better experience. Someone helped me as soon as I entered the store and took me through the different options for what I was looking for (a turntable and speakers). They did me a great deal so I could stick to my budget, and I got something much better than if I just bought a package online. Plus everything I wanted was in stock so I managed to take it home the same day. Would definitely recommend Richer Sounds.

Resposta da Richer Sounds - Southampton
Tom extremely helpful. He was polite and very knowledgable.
I am very grateful for his help finding the best tv for my budget and needs .

Resposta da Richer Sounds - Southampton
Usual great service from Richer Sounds. Ben was particularly helpful.

Resposta da Richer Sounds - Southampton
Fantastic staff at the Southampton branch. Excellent product knowledge and very friendly.

Resposta da Richer Sounds - Southampton
Great honest advice and options. Easy to order and all round great friendly experience

Resposta da Richer Sounds - Southampton

Resposta da Richer Sounds - Southampton
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