Richer Sounds - Stockport Opiniões 

2447
TrustScore: 5 em 5

4,9

58 Lower Hillgate, SK1 3AL Stockport, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Fantastic company. Ordered a TV online and within a short amount of time, a date and time was given for the delivery. They kept me up to date with the delivery process. I have used Richer Sounds m... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

This was my first purchase with Richer Sounds and it was ordered and paid for online.The process was very straight forward and communication regarding delivery and collection times excellent.So glad t... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We went to the Stockport store to have a look for a new television, the staff were really helpful. No pressure to buy, just good honest advice. Once we had made our choice delivery was arranged for a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I prefer visiting showroom rather than buy on line . Salesperson was efficient and professional as was delivery driver . Both an asset to your firm . 10/10 . Bought a tv off you several years ago an... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Hi-fi
  2. Loja de dispositivos electrónicos
  3. Loja de televisões

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(2447)

23 583 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great service all round

Expert and comprehensive in-store guidance from Nate to make best purchase decision (LG Oled TV).
Complimented by on-time next day delivery and excellent installation service from Paul who went the extra mile to ensure the TV was fully functional and provided guidance on best use of control features.

17 de fevereiro de 2026
logótipo da Richer Sounds - Stockport

Resposta da Richer Sounds - Stockport

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

Excellent customer service

Great Service and knowledge of product bought went above and beyond. Excellent customer service

17 de fevereiro de 2026
logótipo da Richer Sounds - Stockport

Resposta da Richer Sounds - Stockport

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 4 em 5 estrelas

Customer service great with…

Customer service great with knowledgeable & friendly staff taking time to explain the product. However, let down by the delivery company (DPD) for delivery no show on several occasions & lack of communication.

15 de fevereiro de 2026
logótipo da Richer Sounds - Stockport

Resposta da Richer Sounds - Stockport

Thanks for your feedback although please accept my apologies that DPD let the side down here after such a positive sales experience. I will of course raise this with them asap, do get in touch if we can be of any help whatsoever..

seniorcomplaintsteam@richersounds.com

Many thanks

Tom Griffiths
Head of Customer Experience
Richer Sounds

Classificada 5 em 5 estrelas

Richer sounds, is a must go to shop

Richer sounds was recommended, and we are glad it was. The staff are very knowledgeable and helpful, and helped my husband buy what he needed; he can now listen to all his old, and new vinyls and they sound great.

8 de fevereiro de 2026
logótipo da Richer Sounds - Stockport

Resposta da Richer Sounds - Stockport

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

The Salesman was more than a help

The Salesman was more than a help, he took time to explain things to me in a clear and concise manner
He was, in my opinion, a great advert for your store

14 de fevereiro de 2026
logótipo da Richer Sounds - Stockport

Resposta da Richer Sounds - Stockport

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Excellent service.

From first phone call to advice and details where to pick up, flawless service.

13 de fevereiro de 2026
logótipo da Richer Sounds - Stockport

Resposta da Richer Sounds - Stockport

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

Just the usual good service and…

Just the usual good service and affordable products. Been shopping at Richer Sounds for over 30 years, never been disappointed!! Brill, Great, Fab 👌

12 de fevereiro de 2026
logótipo da Richer Sounds - Stockport

Resposta da Richer Sounds - Stockport

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

If you are looking for expert guidance…

If you are looking for expert guidance on tv or audio then look no further , the staff at Richer Sounds are the best , very happy with there advise and now watching an Excellent LG G5 tv and listening to the tv through the LG Soundbar , can’t fault

12 de fevereiro de 2026
logótipo da Richer Sounds - Stockport

Resposta da Richer Sounds - Stockport

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Just straight up honest advice

Just straight up honest advice! John took time for my wife and I to experience each piece of equipment allowing us to form our own opinion then pointing out the details we may have missed. Great experience and not pushy at all! Very highly recommended, thank you 👍

10 de fevereiro de 2026
logótipo da Richer Sounds - Stockport

Resposta da Richer Sounds - Stockport

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

Excellent customer service

Patrick at the stockport branch was excellent....had good knowledge and ws really helpful with my choice and I Couldn't be happier with the purchase ....excellent

7 de fevereiro de 2026
logótipo da Richer Sounds - Stockport

Resposta da Richer Sounds - Stockport

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Without doubt the best for TVs etc.

Without doubt, Richer Sounds must be your first point of call if you are looking for TV or audio equipment. We went to Stockport branch in our search for a new TV since 2012. A lot has changed in the technology since then and spending time in the shop with Adrian and Matthew was informative, very courteous too, and so helpful, despite the number of questions we asked. I don't think I've experienced better customer service for such a long time. And on top of that the price and aftersales services are so competitive.

13 de fevereiro de 2026
Opinião espontânea
logótipo da Richer Sounds - Stockport

Resposta da Richer Sounds - Stockport

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

Brilliant advice, service and price

I wanted to purchase a new AV amp and a set of speakers. Though I had done considerable research I wanted to discuss options with Richer Sounds.

I have been a customer for over 20 years and value their experience, expertise, up to date product knowledge and honesty.

They were so helpful in assisting with my selection and came up with very reasonable cost.

My equipment was delivered as promised and I could not be happier with the whole process. I was contacted to ensure everything was as it should be and given advice on a setup query I had.

Nothing is too much trouble for these guys

4 de fevereiro de 2026
logótipo da Richer Sounds - Stockport

Resposta da Richer Sounds - Stockport

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Love Richer Sounds

Love Richer Sounds. Shopped here repeatedly for decades. Great advice and great products

3 de fevereiro de 2026
logótipo da Richer Sounds - Stockport

Resposta da Richer Sounds - Stockport

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

Great communication from the start

Great communication from the start, turntable well packaged and in pristine condition. Staff all helpful on collection, and a great price.

3 de fevereiro de 2026
logótipo da Richer Sounds - Stockport

Resposta da Richer Sounds - Stockport

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

Always professional, helpful & courteous.

Collected an item of Hifi equipment ordered online, using a membership discount code which gave me almost 10% off, to be picked up in store.

No pressure from them to upsell, confirmed I’d ordered the correct item and I had taken out the extended warranty.

Whilst there I got a refund from a previous extended warranty which was unused from a purchase 6 years ago! This was professionally dealt with even though the original purchase was via PayPal which complicated things slightly, resulting in me receiving some accessories just above the value of the refund value. Proving RS honour their warranty promises without question.

Great company to deal with, I’ve been using them since the late ‘80’s & will continue to do so whenever I need any AV equipment!

2 de fevereiro de 2026
logótipo da Richer Sounds - Stockport

Resposta da Richer Sounds - Stockport

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

100% recommend

I've purchased from them quite a few times now and can honestly say great service, staff are friendly and knowledgeable on their products, would 100% recommend

2 de fevereiro de 2026
logótipo da Richer Sounds - Stockport

Resposta da Richer Sounds - Stockport

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Shoutout to Nate at Richer Sounds Stockport

Shoutout to Nate at the Stockport branch for his attention and advice helping my father choose a new CD model. He was super friendly, knowledgeable and accommodating. The branch had already arranged for the model to be shipped to the store for a demo - all round great service.

7 de fevereiro de 2026
Opinião espontânea
logótipo da Richer Sounds - Stockport

Resposta da Richer Sounds - Stockport

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Good knowledge and not rushed into a…

Good knowledge and not rushed into a decision, genuine advice rather than being sold to which made me buy

27 de janeiro de 2026
logótipo da Richer Sounds - Stockport

Resposta da Richer Sounds - Stockport

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

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