Fantastic company. Ordered a TV online and within a short amount of time, a date and time was given for the delivery. They kept me up to date with the delivery process. I have used Richer Sounds m... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Fantastic company. Ordered a TV online and within a short amount of time, a date and time was given for the delivery. They kept me up to date with the delivery process. I have used Richer Sounds m... Ver mais
A empresa respondeu
This was my first purchase with Richer Sounds and it was ordered and paid for online.The process was very straight forward and communication regarding delivery and collection times excellent.So glad t... Ver mais
A empresa respondeu
We went to the Stockport store to have a look for a new television, the staff were really helpful. No pressure to buy, just good honest advice. Once we had made our choice delivery was arranged for a... Ver mais
A empresa respondeu
I prefer visiting showroom rather than buy on line . Salesperson was efficient and professional as was delivery driver . Both an asset to your firm . 10/10 . Bought a tv off you several years ago an... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
58 Lower Hillgate, SK1 3AL, Stockport, Reino Unido
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Turned my lounge into a TV operating theatre, excellent to observe and appreciate. Screen replacement completed by mountain doors, (sorry AI interpretation it was actually Martin Dawes) The lads did a great job for Richer Sounds under warranty, no issues great result the whole process was brilliant.

Resposta da Richer Sounds - Stockport
Honest and trustworthy recommendations for products (in this case a turntable and cd player to hook up to our existing amp) - quality range of products and great staff

Resposta da Richer Sounds - Stockport
Product absolutely fine but DPD very poor. There was someone waiting for the delivery at specified time- Farhad the driver made no effort to press the gate button to notify the delivery and deposited it at a local post office on a bank holiday weekend so several days elapsed before it could be picked up conveniently rather than next day

Resposta da Richer Sounds - Stockport
When I phoned the Stockport branch to check on availability of the item I was interested in purchasing, the phone was answered QUICKLY AND POLITELY, the sales assistant was very helpful and reserved the item for me to collect later that morning.
And that ladies and Gents, is as it SHOULD BE.
No hassle, no fuss, no BS. Just great old fashioned customer service, anyone remember that?.......

Resposta da Richer Sounds - Stockport
The whole buying experience was excellent!
Originally by phone and later when collecting the rather good equipment!
Friendly and very efficient!
Could not have been better!

Resposta da Richer Sounds - Stockport
Excellent service replacing a faulty product

Resposta da Richer Sounds - Stockport
The Stockport branch did not have a Koss KPH 40 in stock, but Patrick was extremely helpful and sourced one from the central warehouse, delivered direct to me the next day via DPD. Impressive.

Resposta da Richer Sounds - Stockport
Great service. TV was delivered as promised the next day. Prefer to go into the store (Stockport). TV is great
Thanks

Resposta da Richer Sounds - Stockport
Found what I was after on the website.
Rang store to check stock.
Advised to order on website and select delivery to store for free (next day).
Delivered collected and installed.
Very happy.

Resposta da Richer Sounds - Stockport

Resposta da Richer Sounds - Stockport
We have shopped with Richer Sounds for decades and decided to replace our 15 yr old TV (still working) in November last year. Unfortunately the new TV recently developed a fault, but was quickly replaced at the shop. The only downside was taking the TV down there as we are in our 80s, but it was the quickest way of sorting the problem in a day and new TV is great. Thanks to manager Patrick

Resposta da Richer Sounds - Stockport
From the helpful advice over the phone, taking my order and delivering the product with a smile and on time, if was a great shopping experience

Resposta da Richer Sounds - Stockport
Bought a TV and Soundbar from Stockport branch. Staff were very helpful.
They were over £100 cheaper than another major retailer. The price dropped a further £50 a few days after purchase which was refunded in bank account within 2 days.
They recommended an installer who did an excellent job.
Very pleased

Resposta da Richer Sounds - Stockport
RS never cease to impress me with their honest, transparent advice. Always about the customer & what they need not what RS want to sell. Many thanks as always

Resposta da Richer Sounds - Stockport
Fantastic service again from the Stockport branch, manager Pat, DM Nate and sales advisor Matt, sorted out the new Sony Bravia I without any fuss, good advice given as I was thinking of a move over to either the Samsung or LG equivalent, now the TV is installed the advice was spot on,
The advice on the best wall mount was also spot on with the Sanus.
Delivery in 2 days and the in house courier service from Trav and Mark was faultless too, called to give 30mins notice, respected my property and even offerered to remove their shoes.
Thankyou RS for your time, advice and service as usual.

Resposta da Richer Sounds - Stockport
The service and assistance provided by John was exceptional. The demonstration room was helpful in understanding what we were purchasing. And the prices are good!

Resposta da Richer Sounds - Stockport
I went in to the store to audition a few items. Both Tom and Nate were really helpful and even when I had issues with my turntable Nate was very patient with me and gave me advice.

Resposta da Richer Sounds - Stockport
Always great advice and service, only ever buy my electricals from them.

Resposta da Richer Sounds - Stockport
Very good... helpful.. informative..
Discussed what was needed for my hi fi.. set up.....
And price was fair....

Resposta da Richer Sounds - Stockport
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