Richer Sounds - Weybridge Opiniões 

1020
•
TrustScore: 5 em 5

4,9

64 Church Street, KT13 8DL Weybridge, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Recently bought an LG televion from the Weybridge branch. The manager Terry could not have been more helpful in assisting us to choose the right equipment, organising the installation and even arrangi... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Purchased a WIIM Mini and collected it the next day in store. such a simple and pleasant ordering experience, I got a nice polite call from a member of staff at the local store to inform me it was ava... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The Richer Sounds staff at Weybridge are so helpful. Response to initial email within hours and good communication going forward. They tested my existing AV amp on their TVs and confirmed what I tho... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Richer sounds employee went above and beyond to help. He managed to do an awesome price match on an awesome product and left me feeling very well looked after. The delivery was very efficient and the... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Hi-fi
  2. também em
  3. Loja de dispositivos electrónicos
  4. Loja de televisões

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(1020)

24 662 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Replacement TV

Friendly and helpful advice for replacement TV & option on soundbar & DVD player. We needed a replacement TV a.s.a.p. after ours was damaged by lighting. They checked various suitable options, and advised on available choices. Comparative price with next day delivery included, plus a discount. Helpful when DPD delivery went next door (no fault on Richer Sounds behalf, just an impatient DPD driver). TV all good and working great. We decided to hold back on the soundbar & DVD until we had the TV for a few weeks. The only minor issue was they didn't have all the TV's on display, but fortunately we'd done our research and seen the options elsewhere first.

19 de agosto de 2025
logótipo da Richer Sounds - Weybridge

Resposta da Richer Sounds - Weybridge

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

What a brilliant shopping experience!

I recently ordered a little budget system from RS.
Superb customer service.
Would definately recommend, no hesitations.
May I say, a huge thank you to Terry and the team at Weybridge for looking after me.
10 stars.
Cheers......John.

18 de agosto de 2025
logótipo da Richer Sounds - Weybridge

Resposta da Richer Sounds - Weybridge

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Fantastic service

Fantastic service, felt really personal. Staff made you feel like nothing was too much trouble even when the shop was busy.

13 de agosto de 2025
logótipo da Richer Sounds - Weybridge

Resposta da Richer Sounds - Weybridge

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

Purchasing a turntable

Was looking to purchase a turntable, and opened a dialogue with the Weybridge store. Several options were suggested and the store arranged for each turntable to be available for viewing.
Having been informed that the turntables had arrived, I indicated when I would be able to come in and was advised on suitable timings.
On arrival I was welcomed and the first turntable set up for demonstration. Having researched in advance, I decided to proceed with th purchase rather than view the other options.
Overall excellent service as I have come to expect from Richer Sounds.

7 de agosto de 2025
logótipo da Richer Sounds - Weybridge

Resposta da Richer Sounds - Weybridge

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Excellent knowledge, patience and value

Thanks to Liam and Terry for fantastic service. There was no question too complicated about all matters to do with Hifi. It was a very good experience because Liam helped me to find the exact product for my needs. This type of customer service is very unusual nowadays so I'm pleased to spend some time giving them this feedback.. Well done guys. I'm enjoying the Wifi Streamer and the amplifier you recommended, Great products.

15 de agosto de 2025
Opinião espontânea
logótipo da Richer Sounds - Weybridge

Resposta da Richer Sounds - Weybridge

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Swift delivery

Swift delivery, wasn't in stock so put me in touch with a shop that had it and arrived the next day.

7 de agosto de 2025
logótipo da Richer Sounds - Weybridge

Resposta da Richer Sounds - Weybridge

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Great experience!

Very helpful advice from a patient and knowledgeable staff member.
My purchase arrived sooner than expected, too!

7 de agosto de 2025
logótipo da Richer Sounds - Weybridge

Resposta da Richer Sounds - Weybridge

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

Great service as usual from Richer Sounds…

Great service as usual from Richer Sounds. Never used Weybridge store before but Terry was very helpful and understanding. Had next day delivery to my local store who rang within minutes of it arriving and we collected from them. Would recommend to everyone mist items have 6 year guarantee. Try them !!

4 de agosto de 2025
logótipo da Richer Sounds - Weybridge

Resposta da Richer Sounds - Weybridge

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Excellent all round

Great service from ordering to delivery, Polite and knowledgeable staff, 3rd time we have used Richer Sounds and most likely will use them again,5*Excellent

1 de agosto de 2025
logótipo da Richer Sounds - Weybridge

Resposta da Richer Sounds - Weybridge

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

Outstanding Service

This is my second purchase from the Weybridge store. Terry and his team are absolutely amazing!
Thanks Terry for your patience, advice and excellent service.

25 de julho de 2025
logótipo da Richer Sounds - Weybridge

Resposta da Richer Sounds - Weybridge

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Fantastic! Beat the BIG stores on Service, Price and knowledge.

For some reason I thought Richer Sounds would not have the choice that the large 'sheds' would have and I thought Richer Sounds would be very expensive. After visiting a very large TV and white goods retailer and realising that the sales people actually had zero knowledge about the products they sell I decided to try Richer Sounds. And boy what a difference!! A true in depth knowledge of the products and to my pleasant surprise were more than £200 cheaper than the BIG store. Plus the sales staff were so friendly and not just 'Robots' like the other store.

13 de julho de 2025
logótipo da Richer Sounds - Weybridge

Resposta da Richer Sounds - Weybridge

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Arcam CD5

Was interested in an Arcam CD5 and Jordan organised for a new one to be brought in on a no-obligation basis. He was extremely helpful during the demo and I was really pleased with the purchase which sounded even better when I got it home. Highly recommended!

9 de julho de 2025
logótipo da Richer Sounds - Weybridge

Resposta da Richer Sounds - Weybridge

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Wiim Ultra.

Purchased a Wiim Ultra that was on offer, excellent service and good knowledge. After sales communication has also been very good.

10 de julho de 2025
logótipo da Richer Sounds - Weybridge

Resposta da Richer Sounds - Weybridge

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

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