Car checked in with Lee, who was very professional and efficient. Called me with update on work that needed doing and sent a video of the car assessment. I was kept informed throughout the process and... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Car checked in with Lee, who was very professional and efficient. Called me with update on work that needed doing and sent a video of the car assessment. I was kept informed throughout the process and... Ver mais
A empresa respondeu
Just had a service done which was completed as requested. They removed and did not replace an air pressure cap on one of the tyres. I rang and they said I should come all the way back and they woul... Ver mais
A massive thank you to Richard at riverside Volvo Doncaster, He went above and beyond to help put me into a car that would be correct for all our family needs. The handover was excellent and went over... Ver mais
A empresa respondeu
My wife is a survivor of a near fatal road traffic accident. Safety is therefore paramount for both of us and Volvo lead the field in this regard. We found all the staff at Riverside very helpful but... Ver mais
A empresa respondeu
Award-winning Group of dealerships. Authorised Volvo, SEAT and Mitsubishi dealers.
Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 68% das suas opiniões negativas
Geralmente leva mais de um mês para responder
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Knowledgeable sales team. Made to feel welcome with no hard sale, time given to view models and test drive.
knowledgeable and polite staff, everything explained well.
I was treated with great respect by all the staff that I encountered , But I take my hat off to Adam, he sold me a beautiful low mileage Land Rover Evoque, we had a slight problem with the electric struts for the tailgate that were faulty, The very same day new ones were ordered and I went on my way, the day that the new struts arrived the car was back in the workshop and fitted while I waited, thanks to Adam, the whole process of buying the car and having it fixed was all very smooth and professional, An exellent sailsman with an eye for detail,
Thanks mate
Bill Coupe
Wonderful help from Owen in buying my car ….everything I needed to know made very clear. Also Jeff was very helpful when he delivered the car .
Very professional service. Great communication throughout the viewing and purchasing process.
Friendly staff, everything explained fully and 100% happy with my purchase. Shout out to Andy for his friendliness and expertise.
Excellent service when purchasing a second hand car. Daniel the sales man was great spent time going over all the controls and the test drive was a good distance and route
Excellent service. Would.highly recommend Volvo in Wakefield. Very friendly place. Amar helped me purchase my car and even gave we after sales advice when I had problems locking the car. In all I will definitely purchase my next car there too.
no excess pressure and everything explaied well
RIVERSIDE VOLVO HULL. I Have purchased two new Volvo XC40`s,, from Riverside, Hull, Volvo in the last few years.
I always use this company for the servicing of my Volvo`s. .
I live around 60 miles away from the dealership at Hull. I sometimes use their collection/delivery service. They are reliable, and take great care of my cars,.
This week I drove to the dealership at Hull for my XC40`s annual service. I met one or two of the salespersons that remembered me, and treated me as a friend and valued customer. Sorry I missed Chris who was on day off.
The service team were absolutely first class,from the staff based in the showroom, to the mechanics. They even gave my XC40 a wash. I really trust this company completely. All staff are friendly,and have the time to answer any questions I may have.
If I decide to change my 2 year old XC40 again, I certainly would use Riverside Volvo Hull.
See you next year.(or before if I decide to change my XC40). Many thanks again to all.
Excellent service from Drew at Riverside Volvo Leeds,
Extremely helpful and patient, he set up the connections for us and explained the functions of the car, even though half of it was forgotten by the time we got home.
Luke managed the whole process for us seamlessly. He sent lots of information and videos of the car as we lived quite far away so couldn't visit it beforehand. Upon arrival he made sure we had the opportunity to ask any questions and showed us all the key features of the car in person. Thanks
Brilliant Customer Service
Dan (manager) very helpful, friendly, and easy to talk to (we felt very comfortable and under no pressure at all)
It wasn’t straight forward (on our end) but Dan was really helpful he sorted everything out 😀
Brilliant
Great customer service
Thank you
The staff were very helpful when I wanted The staff were very helpful when I wanted a test drive, and to look at other vehicles too.
The purchase was completed efficiently
Riverside Volvo Wakefield were fantastic because I was treated like a valued customer. All my concerns were taken seriously, and all my questions answered fully.
A lovely experience - clean and professional and friendly. Adham was brilliant - would definitely recommend.
The whole process was extremely smooth. The staff are very pleasant and approachable, helpful and cheerful. The cars are presented well, clean and low mileage. The process of buying is very smooth and timely. I have no faults at Riverside Volvo Doncaster. I have purchased two cars from them and won't hesitate again for a third. Great work at Doncaster!
Saw this Dacia Jogger Extreme for sale in a lovely green colour and was very keen to see it. Called on Friday and had a test drive Saturday lunchtime after returning from London and very impressed how well car appeared.So well demonstrated by Aimee as not driven an Automatic before. Sale completed today Monday and very pleased with it. Great service makes a difference I learned very quickly. Would highly recommend.
It was quick and easy, the staff really did everything that they could to help
Really love the car, got a XC40 fully electric.
No pushy salesperson which is often off-putting
Salesperson explained everything well
agreed to pay for our p-ex at the same offer as "we buy any car"
Did decide to take gap insurance at point of sale but did not know it was a consition of the p-ex.
paid a deposit £500 and then declined gap insurance
Salesperson said it was a condition of p-ex
We sold our p-ex for more money thankfully and managed to then get out of the gap insurance
The company use an intermediary company called BUMPER to take payment for the car as an instant payment.
My bank decided to complete a fraud check with us and witheld payment briefly, glad banks do this as it is important to protect our money.
The bank cleared it and paid it to VOLVO however they kept saying they didnt get funds and we left without our car.
Volvo kept saying it was an issue with our bank and not them.
We called out bank 7 times over the next 24 hours however our bank kept confirming there was no issues and the payment was made.
Volvo eventually checked and the money was in their holding account with BUMPER the whole time.
No apology, just continued to blame our bank.
No compensatory offer after keeping our funds for 24 hours.
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