Great service by the driver and no complaints about him at all. However, being told by the control room that my wait would be “15 minutes “, was far from the truth: the first taxi I was promised was... Ver mais
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Leia as opiniões dos outros
I am happy with my experience, customer service was good,quick to reply & to find out they except dogs was great as i don't drive & had to take my elderly dog to the vets.Taxi was on time & the driv... Ver mais
I was very disappointed with the driver. I had two young children with me, and as I got into the car I specifically asked him not to start driving until I had secured their seatbelts. Despite thi... Ver mais
The drivers Mo (outbound) and Driss (return) were both extremely courteous and friendly. We chatted throughout the ride. Arrival of each car was punctual. Cars were clean. The ride in each case was sm... Ver mais
Informações sobre a empresa
Escrito pela empresa
For airport taxi Reigate and cabs Gatwick, Redhill, Sussex, Surrey call Roadrunners Taxi of Reigate, also mini bus and executive car hire Gatwick, Reigate, Brighton, Redhill and Sussex, Surrey.
Informações de contacto
16-18 Station Road , RH1, Redhill, Reino Unido
- 01737 760076
- customercare@roadrunnersgroup.com
- www.roadrunnersgatwick.co.uk
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My driver was extremely polite made me…
My driver was extremely polite made me feel very comfortable the whole journey and and is a very nice person and need more drivers like him
Perfect driver
Perfect driver, absolutely what I want from a taxi , five stars to that man 😊
Great service by the driver and no…
Great service by the driver and no complaints about him at all.
However, being told by the control room that my wait would be “15 minutes “, was far from the truth: the first taxi I was promised was way later and eventually disappeared from the tracker, and my the time my actual cab arrived (not the driver’s fault) I’d been waiting 45 minutes
Arrived early for our trip to Gatwick
Arrived early for our trip to Gatwick. Lovely ride with thoughtful and kind driver
Great driver on time tool courteous and…
Great driver on time tool courteous and helpful. Nice car 👍
Brilliant service taxi arrived within…
Brilliant service taxi arrived within minutes
Booking was easy love the new app
Efficient booking
Efficient booking. Driver polite, friendly. Drove really well. I highly recommend him *****
I am happy with my experience
I am happy with my experience, customer service was good,quick to reply & to find out they except dogs was great as i don't drive & had to take my elderly dog to the vets.Taxi was on time & the driver was very friendly, i think that helps expecially in times you are feeling anxious. I will definitely be using this taxi service again. Be nice if the dog/pet friendly drivers where available to book on the app but its not really that important as can phone them
Excellent customer service!
Excellent customer service - my driver was punctual, courteous and respectful and the ride was smooth and comfortable. The price of my journey was very fair too. Altogether a great experience. Thank you Roadrunners!
Waiting too long for the driver to…
Waiting too long for the driver to arrive
Driver had no regards to customer safety
I was very disappointed with the driver. I had two young children with me, and as I got into the car I specifically asked him not to start driving until I had secured their seatbelts. Despite this, he immediately pulled away and was already circling the roundabout before I had finished. It was completely unnecessary and showed no regard for our safety.
I’m extremely frustrated that such a simple request to keep my children safe was ignored. His impatience put all of us at risk. When we reached our destination, I raised the issue with him, but he responded with a patronising grin and simply said “yes”. Whether or not he fully understood English, basic common sense and awareness of child safety should not need explaining.
As for the company itself, the booking process and information provided were excellent. It’s just a real shame that the driver’s behaviour let the experience down.
Always on time but everytime i use them…
Always on time but everytime i use them the price goes up and up..
He drove very carefully because he knew…
He drove very carefully because he knew passenger was hospital patient
Had a great ride with Azfar
Had a great ride with Azfar! Such a nice person, really friendly and polite. The car was super clean, smelled amazing and had really nice music playing. Made the journey so comfortable and relaxing. Thank you Azfar!
25 minutes late
At 10:20pm, I booked a cab for 10:30pm. Paid, then the app advises driver was still 20 minutes away. Why not tell me before I paid. Driver was great, not his fault but arrived at 10:55pm.
Great service and easy to book
Great service and easy to book. Drivers always friendly and helpful. No complaints at all
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