Roamingmood Opiniões 

324
•
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I called Roamingmud to cancel my flight due to family health emergency and I had chance to speak with Ben about situation that I am in. He was amazing and professional understood situation that my fam... Ver mais

Classificada 5 em 5 estrelas

the person who helped me is Steve. J'ai beaucoup apprécié sa patience, à répéter les informations, puisque je suis francophone et que plusieurs détails étaient difficiles à bien saisir tout à la f... Ver mais

Classificada 1 em 5 estrelas

If I could give a 0 rating, I would. You dick heads never once mentioned my ticket bring nonrefundable. I'm canceling 10 days in advance. My lawyer is already looking into your fraud of a company (a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Steve was very helpful. He provided a very efficient service. Consistently asked if I needed anything else and accommodated me. He helped me book two flights instead of one. I appreciate Steve for his... Ver mais

Informações sobre a empresa

  1. Agência de viagens

Escrito pela empresa

Welcome to the Roamingmood‚ we are a leading online travel agency specializing in providing you with the very best, bargain priced flights and holidays to destinations all over the world. Best Price Guarantee Active Customer Service Secure Booking Process Within 12 Hours Cancellation Policy


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

324 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(324)

0 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Hay que tener mucho cuidado

Hay que tener mucho cuidado. Ofrecen los pasajes a un precio. Una vez hecha la compra te dicen que no pueden mantenerte el precio y y te ofrecen unos más caros. Si te niegas te amenizan con penalidades y además te entra los cargos en la tarjeta que hasta aquí jamás me reembolsaron.

28 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Steve has been one of the best

the person who helped me is Steve. J'ai beaucoup apprécié sa patience, à répéter les informations, puisque je suis francophone et que plusieurs détails étaient difficiles à bien saisir tout à la fois. Il a très bien expliqué et a été volontaire pour nous aider, moi et mes amies, à faire les choix qui nous convenaient le mieux. Toujours poli, malgré que dans les conversations, mes amies devenaient un peu tendues... Il a fait vraiment de son mieux pour que nous arrivions aux meilleurs arrangements possibles, selon nos besoins.. Oeuvrant dans le domaine des affaires, je serais heureuse et confiante de le référer à tout employeur éventuel. MERCI STEVE

28 de fevereiro de 2024
Opinião espontânea
Classificada 3 em 5 estrelas

Great service for new booking but change of flight is extremely difficult

I worked with Lenny and found him to be extremely knowledgeable and courteous about my requirement. I had a complicated itinerary and he patiently worked with me to find the best fare and flight connections. I highly recommend this travel agent. I will use them again.

July 12, 2024: Updating my review since I had a very different experience while changing of one of the ticket. It was almost impossible to reach anyone over phone. After several days of trying and bouncing thru different agents, David started working on my case. He was trying to help but it is ridiculously difficult to reach him with follow ups. Emails bounce, phone goes unanswered. I am still waiting to get a resolution. Might not use them for my future travels due to this experience.

26 de fevereiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

My experience was great

My experience was great, Jerry ext 406 was fantastic with helping me finding the perfect ticket for my trip, he stayed within budget like I asked and im very happy with the results I received. Your company is being recommended to all my traveling family and friends. Thanks much

13 de fevereiro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Not a reputable company

They overcharged me and didn’t get me the seat assignment I requested on my changed flight. When I called to remedy this, I was hung up on several times. Call your airline directly.

12 de fevereiro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

This company likes to play games

This company likes to play games. They won't issue your ticket for days and want you to be aware they may charge you more than what you think you're going to pay. Other review sites call them scammers.

6 de fevereiro de 2024
Opinião espontânea
logótipo da Roamingmood

Resposta da Roamingmood

Dear Beth,

Greetings From Roamingmood

We Apologies for the inconvenience caused to you ..!!

We have gone thru your reservation as per our findings you are trying to book tickets for Two passengers on last minute flight (International) using Third party card and you are not able to provide the documents to complete the Credit Card Verification Process.

When We Requested you to provide the documents you have cancelled your reservation.

When the card provided by you is not charged as you are trying to use someone else card to leave United States.That does not make us the scammers as you are not able to complete the credit card verification process

We Respond to your query on Social Platform and Scammers does not Respond on Negative Remarks.

Any Query please feel free to contact us on support@roamingmood.com

Regards
Support Team

Classificada 5 em 5 estrelas

Lenny answered all my questions and was…

Lenny answered all my questions and was super helpful booking my trip. I never booked a trip this way before and Lenny got it all done for me quickly and correctly! One other notable mention. This website was the cheapest I could find my flight too.

8 de fevereiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

El profesionalismo y atenciòn

Fue muy cordial y nos explico todo muy bien ya que somos personas mayores . Gracias por ser una profesional Ana y aclarar todas las dudas que tuvimos y tambièn por las veces que te llamamos y nos atendiste con paciencia.

6 de fevereiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

The operator that worked with me was…

The operator that worked with me was very helpful. I really appreciate his efforts. I almost canceled my trips due to the confusion and pricing but he took on the headache and make sure I was able to get to three my destinations. So happy I did not have to cancel my trip. Thank you so much!

2 de fevereiro de 2024
Opinião espontânea

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